Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service-Administrative Workshop Permanent

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you an organized person, passionate about the automotive world, and comfortable discussing mechanics? We are looking for a unique professional who combines administrative skills with a basic technical understanding, capable of connecting customer needs with the workshop team. If you are looking for stability, have experience in customer service, and want a dynamic position where your industry knowledge makes a difference, this is the place for you!

Your main mission will be to manage the complete administrative circuit of the services, using your knowledge base to better understand and channel each case. You will be responsible for telephone and in-person customer service, the opening and documentary control of work orders by interpreting the customer's mechanical needs, coordination with the workshop team and invoicing, as well as cash management and collections.

To fit the profile, we request a Vocational Training (FP) degree in Administration or Automotive/Mechanics, along with experience in administrative tasks and customer service. It is essential to bring conceptual knowledge of mechanics or previous experience in workshops to be able to advise customers fluently, in addition to basic computer skills, excellent communication skills, and the ability to work under operational pressure.

We offer you the opportunity to join immediately through a permanent contract, guaranteeing you stability and a long-term project. You will have a competitive remuneration of between 19,600 and 19,700 gross euros per year and an excellent working day: schedule from Monday to Friday from 8:00 to 17:30 during the year and a magnificent intensive summer schedule in the months of July and August (from 8:00 to 15:30) so that you can balance your life and enjoy your afternoons.

View original advert (Spanish)

¿Eres una persona organizada, te apasiona el mundo de la automoción y te desenvuelves con soltura hablando de mecánica? Buscamos un/a profesional único/a que combine habilidades administrativas con un entendimiento técnico básico, capaz de conectar las necesidades del cliente con el equipo de taller. Si buscas estabilidad, tienes experiencia en atención al público y quieres un puesto dinámico donde tus conocimientos del sector marquen la diferencia, ¡este es tu lugar!

Tu misión principal será gestionar el circuito administrativo completo de los servicios, utilizando tu base de conocimientos para comprender y canalizar mejor cada caso. Te encargarás de la atención telefónica y presencial, la apertura y control documental de las órdenes de trabajo interpretando las necesidades mecánicas del cliente, la coordinación con el equipo del taller y facturación, así como de la gestión de la caja y los cobros.