Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Administrative Assistant

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience managing orders, coordinating shipments, and ensuring customer satisfaction? At Randstad, we have a challenge for you!

Order management: Reception, entry into the ERP system, and end-to-end tracking of customer orders.

Customer service: Agile resolution of queries, delivery incidents, returns, and claims.

Logistics coordination: Direct communication with transport agencies for shipping contracts, tracking shipments, and controlling delivery deadlines.

Warehouse support: Preparation of shipping documentation (delivery notes, transport labels, and export documentation if necessary).

Stock control: Internal communication with production and warehouse to verify product availability before confirming deliveries.

Education: Intermediate or Higher Vocational Training in Administration, International Trade, Logistics, or similar.

Previous experience: Minimum of 2 years in Customer Service, logistics administration, or freight traffic management positions.

Digital tools: Advanced user level of office tools and experience in management with ERP systems.

Languages: Excellent level of Spanish and Catalan. Knowledge of other languages will be very positively valued.

Key skills: High problem-solving capacity, stress resistance, thoroughness, and exquisite customer service.

Proximity: Residence in the Segarra area or surroundings, and own vehicle to travel to the workplace.

Future opportunity: Initial hiring to cover a leave of absence, with real possibilities of joining the permanent staff and stability based on performance and fit within the team.

Schedule: Full-time from Monday to Friday (schedule to be determined during the process).

Salary: Competitive and to be determined based on the value and experience provided by the candidate.

Environment: Joining a dynamic, collaborative team in a digitized work environment.

View original advert (Spanish)

¿Tienes experiencia gestionando pedidos, coordinando envíos y asegurando la satisfacción del cliente? ¡En Randstad tenemos un reto para ti!

Gestión de pedidos: Recepción, introducción en el sistema ERP y seguimiento de los pedidos de clientes de principio a fin.

Atención al cliente: Resolución ágil de dudas, incidencias en las entregas, devoluciones y reclamaciones.

Coordinación logística: Comunicación directa con agencias de transporte para la contratación de envíos, seguimiento de expediciones y control de plazos de entrega.

Soporte al almacén: Preparación de la documentación de envío (albaranes, etiquetas de transporte, y documentación de exportación si fuera necesario).

Control de stock: Comunicación interna con producción y almacén para verificar la disponibilidad de producto antes de confirmar las entregas.

Formación: Grado Medio o Superior en Administración, Comercio Internacional, Logística o similar.

Experiencia previa: Mínimo 2 años en puestos de Customer Service, administración de logística o gestión de tráfico de mercancías.

Herramientas digitales: Dominio a nivel usuario avanzado de herramientas ofimáticas y experiencia en gestión con sistemas ERP.

Idiomas: Excelente nivel de castellano y catalán. Se valorará muy positivamente el conocimiento de otros idiomas.

Habilidades clave: Alta capacidad de resolución de problemas, resistencia al estrés, minuciosidad y un trato exquisito con el cliente.

Proximidad: Residencia en la zona de la Segarra o cercanías, y vehículo propio para desplazarse al centro de trabajo.

Oportunidad de futuro: Contratación inicial para cubrir una baja, con posibilidades reales de incorporación a plantilla y estabilidad según el desempeño y encaje en el equipo.

Horario: Jornada completa de lunes a viernes (horario a concretar durante el proceso).

Salario: Competitivo y a concretar según la valía y experiencia aportada por el candidato/a.

Ambiente: Incorporación a un equipo dinámico, colaborativo y en un entorno de trabajo digitalizado.