Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

This job was published 4 months ago

Banking Back Office

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Randstad Professional, we are looking for several Operations Back Office profiles for a major financial services entity.

Manage incidents, claims, and department inquiries.
Forward requests to the corresponding area.
Follow up on incidents.
Ensure compliance with the obligations established in the adopted internal procedures.
Register data in internal systems.
Perform digital archiving and maintenance of documentation.
Assist in the onboarding and admission processes for clients.
Assist in the processing of client orders.
Provide support to the network of agents and advisors in routine processes.
Control operational processes.
Monitor the functioning of the platform.
Make proposals for efficient procedures and improvement actions.
Execute assigned tasks related to any of the following areas: Execution, incidents, Database, reconciliation.

Previous experience in financial services/banking companies.
High level of Excel.
English B2.

Competitive salary.
Possibility of development and growth.
Remote work after the probationary period.

View original advert (Spanish)

Desde Randstad Professional estamos en búsqueda de varios perfiles de Back Office de Operaciones para una importante entidad de servicios financieros.

Gestionar incidencias, reclamaciones y consultas del departamento.
Derivar peticiones hacia el área correspondiente.
Hacer el seguimiento de las incidencias.
Velar por el cumplimiento de las obligaciones establecidas en los procedimientos internos adoptados.
Registrar datos en los sistemas internos.
Realizar el archivo y mantenimiento digital de documentación.
Asistir en los procesos de alta y admisión de clientes.
Asistir en la tramitación de órdenes de los clientes.
Dar soporte a la red de agentes y asesores en procesos rutinarios.
Controlar los procesos operativos
Controlar el funcionamiento de la plataforma.
Realizar propuestas de procedimientos eficientes y acciones de mejora.
Ejecutar las tareas asignadas en cada momento y relacionadas con cualquiera de las areas de: Ejecución, incidencias, Base de datos, conciliación.

Experiencia previa en empresas de servicios financieros/banca
Alto nivel de excel
Inglés B2

Salario competitivo
Posibilidad de desarrollo y crecimiento.
Teletrabajo después del periodo de prueba.