Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Business Process Manager

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about operational transformation and process optimization? We are looking for someone to become the engine of our organizational evolution. In this role, you will be directly responsible for modeling new operational processes and refining current ones to maximize the company's overall efficiency, ensuring that business needs are optimally translated within our corporate technological tools.

Process Design and Modeling: Create, define, and implement new efficient and scalable business processes, as well as redefine and optimize current operational flows.
Technological Alignment: Ensure that all designed processes make full use of the standard functionalities of Microsoft Dynamics 365 F&O, minimizing the need for custom developments.
Gap Analysis and Continuous Improvement: Identify inefficiencies, bottlenecks, or duplications in the processes of business areas (Finance, Operations, etc.) and propose optimization solutions.
Detailed Documentation: Develop detailed process maps, flowcharts (BPMN), procedure manuals, and precise functional design documents (FDD) for the technical team.
Adoption and Change Management: Collaborate closely with functional managers and key users to ensure correct adoption and understanding of the newly implemented processes. Quality Validation and Testing: Coordinate and execute user acceptance tests (UAT) to ensure that the processes configured in the ERP faithfully respond to the established business design.
Liaison with IT and Providers: Work together with IT teams and external support to guide the technical implementation of the identified process improvements.

Education: University degree in Business Administration, Industrial Engineering, IT, or related fields oriented toward business management and organization.
BPM Experience: At least 3 years of proven experience in the management, analysis, and improvement of business processes.
ERP Experience: Solid experience participating in implementation, migration, or operational evolution projects on Microsoft Dynamics 365 Finance & Operations (F&O).
Functional Documentation: Demonstrable experience in the creation and closure of functional requirement documents (FDD) and workflow modeling.
Technical Knowledge: Deep understanding of the capabilities and modules of Dynamics 365 F&O (Finance, Supply Chain/Operations).
Languages: High level of English, with the ability to work in multicultural environments or with international teams.
Soft Skills: Excellent analytical capabilities, global business vision, and great communication and negotiation skills to interact with different stakeholders (business users, executives, and technology providers).

Salary: Around €45,000 gross per year, negotiable based on the candidate's experience and fit.
Contract: Permanent, full-time (40 h/week).
Schedule: Monday to Friday, from 9:00 to 18:00 h.
Work Mode: Hybrid

View original advert (Spanish)

¿Te apasiona la transformación operativa y la optimización de procesos? Buscamos a una persona que se convierta en el motor de nuestra evolución organizativa. En este rol, serás el responsable directo de modelar nuevos procesos operativos y perfeccionar los actuales para maximizar la eficiencia general de la compañía, garantizando que las necesidades del negocio se traduzcan de manera óptima dentro de nuestras herramientas tecnológicas corporativas.

Diseño y Modelado de Procesos: Crear, definir e implementar nuevos procesos de negocio eficientes y escalables, así como redefinir y optimizar los flujos operativos actuales.
Alineación Tecnológica: Asegurar que todos los procesos diseñados aprovechen al máximo las funcionalidades estándar de Microsoft Dynamics 365 F&O, minimizando la necesidad de desarrollos a medida.
Análisis de Gaps y Mejora Continua: Identificar ineficiencias, cuellos de botella o duplicidades en los procesos de las áreas de negocio (Finanzas, Operaciones, etc.) y proponer soluciones de optimización.
Documentación Detallada: Elaborar mapas de procesos detallados, diagramas de flujo (BPMN), manuales de procedimientos y documentos de diseño funcional (FDD) precisos para el equipo técnico.
Gestión de la Adopción y el Cambio: Colaborar estrechamente con los responsables funcionales y usuarios clave para garantizar una correcta adopción y entendimiento de los nuevos procesos implementados. Validación y Pruebas de Calidad: Coordinar y ejecutar las pruebas de aceptación de usuario (UAT) para asegurar que los procesos configurados en el ERP responden fielmente al diseño de negocio establecido.
Enlace con IT y Proveedores: Trabajar en conjunto con los equipos de IT y soporte externo para guiar la implementación técnica de las mejoras de proceso identificadas.

Formación: Titulación universitaria en Administración de Empresas, Ingeniería Industrial, IT o áreas afines orientadas a la gestión y organización empresarial.
Experiencia en BPM: Al menos 3años de experiencia contrastada en la gestión, análisis y mejora de procesos de negocio.
Experiencia en ERP: Experiencia sólida participando en proyectos de implantación, migración o evolución operativa sobre Microsoft Dynamics 365 Finance & Operations (F&O).
Documentación funcional: Experiencia demostrable en la elaboración y cierre de documentos de requerimientos funcionales (FDD) y modelado de flujos de trabajo.
Conocimientos técnicos: Comprensión profunda de las capacidades y módulos de Dynamics 365 F&O (Finanzas, Cadena de Suministro/Operaciones).
Idiomas: Alto nivel de inglés, con capacidad para trabajar en entornos multiculturales o con equipos internacionales.
Habilidades blandas: Excelentes capacidades analíticas, visión global de negocio, y grandes habilidades de comunicación y negociación para interactuar con diferentes stakeholders (usuarios de negocio, directivos y proveedores tecnológicos)

Salario: Entorno a los 45.000€ brutos anuales, negociable según la experiencia y encaje del candidato.
Contrato: Indefinido, jornada completa (40 h/semana).
Horario: De lunes a viernes, de 9:00 a 18:00 h.
Modalidad de trabajo: Híbrida