Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Sales Assistant for IQOS PMI Boutique

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Your day-to-day:

You will act as an ambassador for the IQOS brand in Spain, ensuring sales and consumer experience standards, and guaranteeing an excellent journey for the consumer.

You will contribute to the daily operational functioning by maintaining service and performance in line with the brand's premium positioning.

DAILY OPERATIONS: Ensure the correct functioning of the point of sale, carrying out the relevant communications to the supervisor when necessary.

This includes both active sales and after-sales services, adapting communication based on the customer and demonstrating active listening and correct body language.

REPORTING: Properly execute assigned tasks to guarantee reporting and accurately input data regarding both customers and store operations.

VISUAL MERCHANDISING: Always follow the visual merchandising guide according to PMI guidelines.

MYSTERY SHOPPING: Actively participate in achieving a satisfactory result, engaging in role-plays, internalizing points for improvement, and collaborating with the team.

CROSS-FUNCTIONAL TASKS: Correctly perform and follow up on assigned tasks or projects, proposing points for improvement and showing a high level of involvement and commitment.

- Workplace: Madrid Boutique
- Availability to work 40 hours per week. Rotating shifts on weekends and holidays.
- High school diploma.
- User-level proficiency in Excel.
- English level (B1 - B2), Spanish (minimum C1), and Basque is a plus.
- Experience in the retail sector or in cold calling/direct sales.
- Teamwork, proactivity, and autonomy.
- Flexibility and adaptability.
- Passion for sales and customer service.
- Permit to work in the EU.

- Company-provided training.
- Permanent contract.
- Health insurance.
- Pension plan.
- Fixed salary + variable based on performance + meal vouchers.
- Job stability and a good working environment.

View original advert (Spanish)

Tu día a día:

Actúas como embajador de la marca IQOS en España asegurando las ventas y los estándares de experiencia del consumidor, y asegurando una jornada excelente para el consumidor.

Contribuyes al funcionamiento operacional diario manteniendo un servicio y performance en línea con el posicionamiento premium de la marca.

OPERACIONES DIARIAS: Garantiza el correcto funcionamiento del punto de venta realizando las comunicaciones pertinentes al supervisor en caso necesario.

Incluye tanto la venta activa como los servicios post venta adaptando su comunicación en base al cliente y mostrando escucha activa y un correcto lenguaje corporal.

REPORTING: Ejecuta de manera adecuada las tareas asignadas para garantizar el reporting e imputa los datos tanto de clientes como de la operativa de la tienda de manera adecuada.

VISUAL MERCHANDISING: Seguir siempre la guía de visual merchandising según las premisas de PMI.

MYSTERY SHOPPING: Participa activamente en conseguir un resultado satisfactorio, involucrándose en los role play, interiorizando los puntos de mejora y colaborando con el equipo.

TAREAS TRANSVERSALES: Realiza un correcto desempeño y seguimiento de las tareas o proyectos asignados, proponiendo puntos de mejora y mostrando un alto nivel de involucración y compromiso.

- Lugar de trabajo: Boutique Madrid
- Disponibilidad parta trabajar 40 horas semanales. Turnos rotativos los fines de semana y festivos.
- Nivel de bachillerato.
- Manejo de Excel a nivel usuario.
- Nivel de inglés (B1 - B2), español (C1 mínimo) y valorable euskera
- Experiencia en sector retail o en venta a puerta fría.
- Trabajo en equipo, proactividad y autonomía.
- Flexibilidad y adaptabilidad.
- Pasión para la venta y el servicio al cliente
- Permiso para trabajar en la UE.

- Formación a cargo de la empresa.
- Contrato indefinido.
- Seguro médico
- Plan de pensiones
- Salario fijo + variable en función de tu desempeño +tickets restaurante.
- Estabilidad laboral y un buen ambiente de trabajo.