Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Spare Parts Specialist

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about the automotive world and do you know car components in detail? We are looking for a Technical Spare Parts Advisor to join the customer service team (Call Center) of a leading company in the sector. Your primary mission will not be that of a conventional teleoperator, but rather that of a technical expert capable of precisely understanding customer needs, identifying complex mechanical parts, and managing their location through advanced IT tools.

Specialized telephone support: Receiving calls from professionals and individuals requesting specific spare parts for all types of vehicles.

Technical advice and identification: Perfectly understanding which part is being requested (including complex or hard-to-access components), analyzing compatibilities, and advising the customer.

Database management: Using the company's internal software to verify stock availability, check references, and locate parts quickly and efficiently.

Solid mechanical knowledge: Higher academic training in automotive/mechanics (Vocational Training, Degree, etc.) or, alternatively, extensive demonstrable practical experience that allows you to master vehicle disassembly.

Strong IT skills: We are looking for a very "sharp" person, agile with computers, and with an ease for learning to use new management software (the company's software is intuitive, but requires mental quickness and dexterity).

Problem-solving and fast-paced profile: Agility, proactivity, and a willingness to learn are fundamental and can compensate for a lack of extensive experience in similar positions (an organized CV with a foundation in the sector is required).

Good communication skills, customer orientation, and verbal fluency.

View original advert (Spanish)

¿Te apasiona el mundo del motor y conoces los componentes de un coche al detalle? Buscamos un/a Asesor/a Técnico de Recambios para integrarse en el equipo de atención al cliente (Call Center) de una importante empresa del sector. Tu misión principal no será la de un teleoperador convencional, sino la de un experto técnico capaz de comprender con precisión las necesidades de los clientes, identificar piezas mecánicas complejas y gestionar su localización a través de herramientas informáticas avanzadas.

Atención telefónica especializada: Recepción de llamadas de profesionales y particulares que solicitan recambios específicos para todo tipo de vehículos.

Asesoramiento e identificación técnica: Comprender a la perfección qué pieza se solicita (incluyendo componentes complejos o de difícil acceso), analizar compatibilidades y asesorar al cliente.

Gestión de base de datos: Utilizar el programa informático interno de la empresa para verificar la disponibilidad de stock, comprobar referencias y localizar las piezas de manera rápida y eficiente.

Conocimientos mecánicos sólidos: Formación académica superior en automoción/mecánica (Ciclo Formativo, Grado, etc.) o, en su defecto, una amplia experiencia práctica demostrable que te permita dominar el despiece de vehículos.

Gran soltura informática: Buscamos a una persona muy "espabilada", ágil con el ordenador y con facilidad para aprender a usar nuevos programas informáticos de gestión (el software de la empresa es intuitivo, pero requiere rapidez mental y destreza).