Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Claims Processor (Home Appliances)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience in incident handling and administrative management? At Randstad, we are looking for people like you!

Claims Opening: Registration and creation of the file.
Verification: Direct contact with the customer to validate and understand the extent of the damages.
Resolution: Assignment of the necessary professional or technician for the repair.
Comprehensive Processing: Administrative follow-up of the file until its closure.

Education: Intermediate Vocational Training (FP Grado Medio) in Administration.
Experience: Minimum of 2 years performing administrative functions.
Added Value: Previous experience in the insurance sector or incident departments is highly valued.
Tools: Proficiency in Excel for data management and tracking.
Profile: A proactive person with excellent communication skills and accustomed to working towards objectives.
Availability: Must have availability for the specified schedule.

Salary: Annual Base Salary (SBA) of €17,094.
Incentives: Quarterly variable plan of 10% based on objectives (improve your base salary through your performance!).
Schedule: Main shifts from 10:00h to 19:00h / 9:00h to 18:00h / 12:00h to 20:00h (with one hour for lunch). Possibility of on-call shifts on weekends.
Permanent contract.

View original advert (Spanish)

¿Tienes experiencia en atención de incidencias y gestión administrativa? ¡En Randstad buscamos gente como tú!

Apertura de siniestro: Registro y creación del expediente.
Verificación: Contacto directo con el cliente para validar y entender el alcance de los daños.
Resolución: Asignación del profesional o técnico necesario para la reparación.
Tramitación integral: Seguimiento administrativo del expediente hasta su cierre.