Repsol is a global multi-energy provider headquartered in Madrid, operating across the entire energy value chain including exploration, production, refining, and renewable energy. As a major player in the global energy market, the company is at the forefront of the energy transition, being the first in its industry to commit to net-zero emissions by 2050.

In Spain, Repsol maintains a massive footprint with its central hub at Campus Repsol in Madrid and several industrial complexes throughout the country. For international professionals, the company offers a highly structured corporate environment with significant opportunities in engineering, digital technology, and sustainability, supported by a culture that values diversity and professional growth.

Repsol was founded in 1987 following the reorganization of the Spanish energy sector. It has since evolved from a state-owned oil company into a global, publicly traded multi-energy leader committed to sustainability.

For international professionals

Headquartered at the sustainable 'Campus Repsol' in Madrid, which serves as a central hub for international corporate talent.
Offers specialized 'Talent Energy' programs designed to recruit and train junior professionals from diverse backgrounds.
Leading the energy transition in Spain, creating numerous roles for experts in wind, solar, and green hydrogen.
Employs a diverse workforce representing over 70 nationalities, fostering an inclusive and multicultural professional environment.
Provides robust internal mobility and career development paths within its global network of offices and industrial sites.

LAE Order Logistics Management Agent (Temporary)

Repsol

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We explore and discover the limitless possibilities of energy so we can all progress. We believe in the power of talent to shape the future. That's why we're looking for curious, bold individuals who are eager to grow and create new ways forward-people who want to join us in building a more sustainable, innovative, and inclusive world.
We strongly believe that diversity fuels creativity and innovation. That's why we welcome professionals who are ready to grow, learn, and bring their perspective to the energy challenges of today and tomorrow.
Here, you'll find a place to grow and unlock your full potential.

onal

Key Information

Team: operations and sma
Location: madrid, spain
Experience level: +2 years
Job type: hybrid
Requirements: english b2 or higher + bachelor's degree or higher

the team you are joining

You will be part of the Operations and SMA department, responsible for ensuring the correct execution of logistics and delivery processes both nationally and internationally. The mission of this position is to coordinate the complete order delivery process, ensuring that each operation arrives on time and with quality, working with different stakeholders such as customers, commercial teams, own plants, contract manufacturers, refineries, carriers, and inspectors.

This position is key to maintaining operational fluidity and customer satisfaction, facing current challenges such as the simultaneous management of multiple deliveries and the rapid resolution of incidents. You will work in a dynamic environment, collaborating closely with commercial, production, quality, and logistics areas.

Additionally, this position offers a great opportunity to develop your skills in logistics, foreign trade, and operations management, enhancing your analytical and decision-making capacity in an international and technological context.

Main tasks

Customer Service tasks
Management of sales order tracking tasks, as well as analysis and resolution of incidents reported by both national and international customers:
Support for delivery planning.
Stock checking.
Support for Transport Management.
Creation, analysis, and resolution of incidents regarding product quality, delivery and transport, documentation, and invoicing.
Coordination with other internal Repsol areas necessary for the execution of tasks.
Communication with customers via email and telephone.
Use of Salesforce, SAP, and Office tools.
Responsible for a portfolio of customers, commercial delegates, clients, or countries.
Knowledge of operations, business, product, and customer.
E2E vision of the tracking of sales orders to the customer.
Interaction and communication with the customer.

What do we offer?

Temporary contract
Bonus based on objectives
Health insurance
Pension plan contribution
Digital disconnection
Work-life balance measures
Legal advice
Employee support services

You will fit the position if

Vocational Training. Higher Degree Cycle. Similar to Higher Technician in Administration and Finance or Higher Technician in Transport and Logistics.
You have an English level of B2 or higher; French is a plus.
You are proficient in SAP SD module (sales) and logistics.
You handle Office at an advanced level.
You are an executive, responsible, analytical person with the ability to make quick and autonomous decisions.
You have organization and planning skills to manage several files simultaneously under time pressure.
You value teamwork and adapt easily to change.

#LI-CC1

View original advert (Spanish)

We explore and discover the limitless possibilities of energy so we can all progress. We believe in the power of talent to shape the future. That's why we're looking for curious, bold individuals who are eager to grow and create new ways forward-people who want to join us in building a more sustainable, innovative, and inclusive world.
We strongly believe that diversity fuels creativity and innovation. That's why we welcome professionals who are ready to grow, learn, and bring their perspective to the energy challenges of today and tomorrow.
Here, you'll find a place to grow and unlock your full potential.

onal

Información clave

Equipo: operaciones y sma
Localización: madrid, españa
Nivel de experiencia: +2 años
Tipo de trabajo: híbrido
Requisitos: inglés b2 o superior + licenciatura o superior

el equipo al que te unes

Formarás parte del departamento de Operaciones y SMA, encargado de garantizar la correcta ejecución de los procesos logísticos y de entrega tanto a nivel nacional como internacional. La misión de esta posición consiste en coordinar el proceso completo de entrega de pedidos, asegurando que cada operación llegue a tiempo y con calidad, trabajando con diferentes interlocutores como clientes, equipos comerciales, plantas propias, maquiladoras, refinerías, transportistas e inspectores.

Este puesto es clave para mantener la fluidez operativa y la satisfacción del cliente, enfrentando retos actuales como la gestión simultánea de múltiples entregas y la resolución rápida de incidencias. Trabajarás en un entorno dinámico, colaborando estrechamente con áreas comerciales, producción, calidad y logística.

Además, esta posición te ofrece una gran oportunidad para desarrollar tus competencias en logística, comercio exterior y gestión de operaciones, potenciando tu capacidad analítica y de toma de decisiones en un contexto internacional y tecnológico.

Principales tareas

Tareas de Servicio de Atención al Cliente
Gestión de tareas de seguimiento de pedido de ventas, así como análisis y resolución de incidencias comunicadas por cliente tanto nacional como internacional:
Soporte a la Planificación de entregas.
Chequeo de stocks.
Soporte a la Gestión de Transportes.
Creación, análisis y resolución de incidencias tanto de calidad de producto, entrega y transporte, documentación y facturación.
Coordinación con otras áreas internas de Repsol necesaria para la ejecución de las tareas.
Comunicación con cliente a través de correo y teléfono.
Manejo de herramienta Salesforce, SAP, Office.
Responsable de una cartera de clientes, delegados comerciales, clientes o países.
Conocimiento de la operativa, negocio, producto y cliente.
Visión E2E del seguimiento de los pedidos de venta a cliente.
Interacción y comunicación con el cliente.

¿Qué ofrecemos?

Contrato temporal
Bonus según objetivos
Seguro médico
Aportación a plan de pensiones
Desconexión digital
Medidas de conciliación
Asesoría legal
Servicios de apoyo al empleado

Encajarás en el puesto si

Formación Profesional. Ciclo Grado Superior. Similar a Técnico Superior en Administración y Finanzas o Técnico Superior en Transporte y Logística.
Cuentas con nivel inglés b2 o superior; francés es valorable.
Dominas SAP módulo SD (ventas) y logística.
Manejas office a nivel avanzado.
Eres una persona ejecutiva, responsable, analítica y con capacidad para tomar decisiones rápidas y autónomas.
Tienes capacidad de organización y planificación para gestionar varios expedientes simultáneamente bajo presión de tiempo.
Valoras el trabajo en equipo y te adaptas con facilidad al cambio.

#LI-CC1