Santander is one of the world's largest financial institutions, operating as a leading retail and commercial bank with a massive global footprint across Europe and the Americas. Founded in 1857, the group serves over 160 million customers and employs hundreds of thousands of professionals, providing services ranging from consumer finance to corporate and investment banking.

In Spain, the bank is headquartered at its expansive 'Santander Group City' campus in Boadilla del Monte, Madrid, which serves as a hub for its global operations. For international professionals, Santander offers significant opportunities in its technology and digital divisions, such as Santander Digital Services (SDS) and Open Digital Services (ODS), where English is often the primary working language for global projects in AI, cybersecurity, and fintech innovation.

Founded in 1857 in the city of Santander, Spain, the bank originally served regional trade interests. Over the 20th and 21st centuries, it transformed into a global powerhouse through strategic acquisitions in the UK, Brazil, and the USA, becoming the largest bank in the Eurozone by market value.

For international professionals

Operates 'Santander Group City,' one of the largest corporate headquarters in Europe, located in Boadilla del Monte, Madrid.
Actively recruits international talent for global roles in cybersecurity, AI, and software engineering through its dedicated tech hubs.
Offers a highly international environment within its Corporate & Investment Banking (SCIB) and Global Tech divisions.
Provides comprehensive benefits and structured career paths, including specific talent programs for juniors and internal mobility options.
While retail banking roles require Spanish, global corporate and tech functions frequently use English as the main business language.

Product & Service Value Proposition Management Manager

Santander

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Product & Service Value Proposition Management ManagerCountry: Spain

THE TIME IS NOW

Santander (www.santander.com) is evolving from being a high-impact global brand to a technology-driven organization, and people are at the center of this journey. Together, we are leading a customer-centric transformation that values disruptive thinking, the courage to challenge the possible, and the ability to innovate.

This is more than a strategic shift: it is an opportunity to grow, learn, and generate a real impact.

Our mission is to help more people and businesses prosper. We embrace a strong risk culture and expect all our teams to take a proactive and responsible approach to risk management.

Retail & Commercial Banking is a global business that integrates all our retail and commercial banking activities to better serve our customers, improve efficiency, and generate value.

THE IMPACT YOU WILL MAKE

Retail & Commercial Banking is looking for a Global Corporates R&BC | Product & Service Value Proposition Management Manager based in Madrid.

Support the definition and execution of the commercial strategy for the Mass Market Corporate segment within Retail & Commercial Banking, with a strong focus on business performance steering, data-driven decision-making, and the development of high-impact strategic initiatives across countries.

We are redefining our way of working through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas.

In this role, your main responsibilities will include:

• Support countries in the definition and rollout of local commercial strategies for the Mass Market Corporate segment, ensuring alignment with global strategic priorities and contributing to the establishment of governance frameworks (KPIs, tracking mechanisms, and performance routines)
• Develop analytical reports and tools (primarily in Excel) to identify business opportunities, optimize client segmentation, and support data-driven decision-making
• Support strategic initiatives identification and prepare high-quality materials and presentations for senior management, translating analysis into clear and actionable insights
• Contribute to the identification and development of commercial initiatives to drive growth (e.g., cross-selling, client acquisition, sector prioritization, pricing), supporting countries in both design and execution
• Develop pricing strategies for business segments and business optimization practices, supporting the adoption of those in countries
• Provide support in the execution of relevant transactions and commercial opportunities, working alongside local teams when required
• Leverage solid understanding of Corporate & Commercial Banking products, including Collaboration Revenues business (with emphasis on high-yield), to support strategic initiatives and commercial decision-making.

WHAT YOU WILL BRING TO THE TEAM

Our people are our greatest strength. Each person contributes unique perspectives that make us stronger as a team and as an organization. We value who you are and empower what you bring.

The following requirements represent the essential knowledge, skills, and competencies for this position.

Professional Experience

• 4-10 years of experience in financial services, investment banking, consulting, or strategy roles (Required)
• Strong experience in business strategy, performance management, or business operations within complex organizations (Required)
• Experience working with senior stakeholders and contributing to strategic decision-making processes (Required)
• International exposure or experience in multi-geography environments (Desirable)

Education

• Bachelor's degree in Business Administration, Economics, Engineering, Finance or related field (Required)
• Postgraduate education (Master's or Executive Programs) in Finance, Strategy, Sustainability or Data Analytics (Desirable)

Languages

• Fluent in English and Spanish (Required)
• Additional languages are a plus (Desirable)

Technical Skills (Hard skills)

• Strong analytical capabilities, with proven experience in financial modelling, KPI development, and performance tracking (Required)
• Excellent PowerPoint skills, with experience preparing executive-level presentations (Required)
• Proficiency in Microsoft Office Suite and strong digital mindset, including use of AI tools (e.g., ChatGPT) (Required)
• Familiarity with data tools (e.g. Power BI) (Desirable)
• Good understanding of financial services and business dynamics; knowledge of corporate banking is a plus but not required (Desirable)

Interpersonal Skills (Soft skills)

• Strong strategic thinking combined with a hands-on, execution-oriented mindset
• Ability to synthesize complex information into clear, actionable insights
• Strong stakeholder management skills, with experience interacting with senior leadership
• High level of ownership, proactivity, and ability to operate in a fast-paced environment

WE VALUE YOUR IMPACT

Your contribution matters, and we recognize it. At Santander, you can expect a fair and competitive remuneration package that reflects your impact and the value you will deliver. Take a moment to understand what we mean:

• Limitless growth. We empower our teams with global opportunities and broad career paths so they can go further.
• Flexibility that works. Enjoy a hybrid work model—some days remote and others in the office with your team—as well as flexible schedules.
• Continuous learning. Access hundreds of courses on our platforms, including exclusive access to our global training space: Santander Open Academy (www.santanderopenacademy.com)
• Competitive rewards. Receive a highly competitive salary plus a bonus for your achievements, to motivate you to keep growing with us.
• Financial advantages. Access preferential banking conditions, special interest rates on loans, life insurance, and much more.
• Your health is our priority. Through BeHealthy, our global wellbeing program, we promote holistic wellbeing: physical, emotional, social, and financial.
• Family comes first. We know your family is everything. That's why we offer childcare support and family programs designed for every stage of life.
• Always by your side. Access Santander Contigo, our program for employees and their families that offers legal advice, emotional support, and administrative services.
• Extra benefits. Gym/WellHub, medical center in several of our facilities, meal subsidies, parking, shuttle service at various points in Madrid, as well as exclusive discounts and offers for Santander employees. And this is just the beginning... we'll tell you much more when you join!

We are here to keep you motivated, help you reach your goals, and celebrate your achievements every step of the way.

LOCAL COMPLIANCE

Santander is proud to be an organization that offers equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. We are committed to providing an inclusive and accessible selection process for all people.

WHAT NOW?

If everything you've just read fits you, apply and join our team.

Ready to take the next step?

View original advert (Spanish)

Product & Service Value Proposition Management ManagerCountry: Spain

ES EL MOMENTO

Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el centro de este camino. Juntos, estamos liderando una transformación centrada en el cliente que valora el pensamiento disruptivo, la valentía de desafiar lo posible y la capacidad de innovar.

Esto es más que un cambio estratégico: es una oportunidad para crecer, aprender y generar un impacto real.

Nuestra misión es contribuir a que más personas y empresas prosperen. Adoptamos una sólida cultura de riesgos y esperamos que todos nuestros equipos asuman un enfoque proactivo y responsable en la gestión del riesgo.

Retail & Commercial Banking es un negocio global que integra todas nuestras actividades de banca minorista y comercial para servir mejor a nuestros clientes, mejorar la eficiencia y generar valor.

EL IMPACTO QUE GENERARÁS

Retail & Commercial Banking está buscando un/a Global Corporates R&BC | Product & Service Value Proposition Management Manager con base en Madrid.

Estamos redefiniendo nuestra forma de trabajar a través de la innovación, la tecnología de última generación, la colaboración y la libertad de explorar nuevas ideas.

En este puesto, tus principales responsabilidades incluirán:

LO QUE APORTARÁS AL EQUIPO

Nuestra gente es nuestra mayor fortaleza. Cada persona contribuye con perspectivas únicas que nos hacen más fuertes como equipo y como organización. Valoramos quiénes son y potenciamos lo que aportan.

Los siguientes requisitos representan los conocimientos, habilidades y competencias esenciales para este puesto.

Experiencia profesional

• 4-10 years of experience in financial services, investment banking, consulting, or strategy roles (Obligatorio)
• Strong experience in business strategy, performance management, or business operations within complex organizations (Obligatorio)
• Experience working with senior stakeholders and contributing to strategic decision-making processes (Obligatorio)
• International exposure or experience in multi-geography environments (Deseable)

Educación

• Bachelor's degree in Business Administration, Economics, Engineering, Finance or related field (Obligatorio)
• Postgraduate education (Master's or Executive Programs) in Finance, Strategy, Sustainability or Data Analytics (Deseable)

Idiomas

• Fluent in English and Spanish (Obligatorio)
• Additional languages are a plus (Deseable)

Habilidades técnicas (Hard skills)

• Strong analytical capabilities, with proven experience in financial modelling, KPI development, and performance tracking (Obligatorio)
• Excellent PowerPoint skills, with experience preparing executive-level presentations (Obligatorio)
• Proficiency in Microsoft Office Suite and strong digital mindset, including use of AI tools (e.g., ChatGPT) (Obligatorio)
• Familiarity with data tools (e.g. Power BI) (Deseable)
• Good understanding of financial services and business dynamics; knowledge of corporate banking is a plus but not required (Deseable)

Habilidades interpersonales (Soft skills)

VALORAMOS TU IMPACTO

Tu contribución importa, y la reconocemos. En Santander puedes esperar un paquete retributivo justo y competitivo que refleje tu impacto y el valor que entregarás. Toma un momento para entender a lo que nos referimos:

• Crecimiento sin límites. Impulsamos a nuestros equipos con oportunidades globales y amplias trayectorias de carrera para que puedan llegar más lejos.
• Flexibilidad que funciona. Disfruta de un modelo híbrido de trabajo-algunos días remoto y otros en la oficina con tu equipo-además de horarios flexibles.
• Aprendizaje continuo. Accede a cientos de cursos en nuestras plataformas, incluyendo acceso exclusivo a nuestro espacio global de formación: Santander Open Academy (www.santanderopenacademy.com)
• Recompensas competitivas. Recibe un salario altamente competitivo más un bonus por tus logros, para motivarte a seguir creciendo con nosotros.
• Ventajas financieras. Accede a condiciones bancarias preferentes, tipos de interés especiales en préstamos, seguros de vida y mucho más.
• Tu salud es nuestra prioridad. A través de BeHealthy, nuestro programa global de bienestar, promovemos el bienestar integral: físico, emocional, social y financiero.
• La familia es lo primero. Sabemos que tu familia lo es todo. Por eso ofrecemos apoyo para el cuidado infantil y programas familiares diseñados para cada etapa de la vida.
• Siempre a tu lado. Accede a Santander Contigo, nuestro programa para empleados/as y sus familias que ofrece servicios de asesoramiento legal, apoyo emocional y gestoría.
• Beneficios extras. Gimnasio/WellHub, centro médico en varias de nuestras instalaciones, subvención de comidas, parking, servicio de lanzadera en distintos puntos de Madrid, además de descuentos y ofertas exclusivas para empleados de Santander. Y esto es solo el comienzo... ¡te contaremos mucho más cuando te unas!

Estamos aquí para mantener tu motivación, ayudarte a alcanzar tus metas y celebrar tus logros en cada paso del camino.

CUMPLIMIENTO LOCAL

Santander se enorgullece de ser una organización que ofrece igualdad de oportunidades sin importar edad, género, discapacidad, estado civil, raza, religión u orientación sexual. Estamos comprometidos en ofrecer un proceso de selección inclusivo y accesible para todas las personas.

¿Y AHORA QUÉ?