SD Worx is a leading European provider of HR and payroll services, offering end-to-end solutions across the entire employee lifecycle. Headquartered in Belgium, the company serves over 82,000 organizations and manages payroll for millions of employees across Europe and beyond.

In Spain, SD Worx has established a major international hub in Malaga, which serves as a key center for global service delivery and digital innovation. The company is a prime destination for international professionals due to its heavy focus on multilingual roles, frequently recruiting for specialists fluent in Dutch, German, Nordic languages, and French to support its pan-European client base.

Founded in 1945 in Antwerp, Belgium, SD Worx began as a social secretariat and has grown into a global HR services leader. Over the decades, it has expanded through strategic acquisitions and digital transformation to cover the entire European market.

For international professionals

The Malaga office serves as a major international hub, offering a multicultural work environment with employees from various nationalities.
Frequent recruitment for multilingual roles, particularly for speakers of Dutch, German, French, and Nordic languages.
Offers opportunities in specialized fields such as SAP SuccessFactors, Salesforce, and international payroll compliance.
Provides a hybrid work model and modern office facilities in the Malaga TechPark (PTA).

Senior Payroll Support Consultant – Customer Development

SD Worx

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

SD Worx is a leading European provider of payroll and HR services with an international presence. We have offices in Europe and Mauritius. Our goal? We make people solutions a reality and turn human resources into a source of value for our clients and their employees.

Our people solutions cover the entire employee professional journey, from salary payment to recruitment, compensation, and talent development. Are you ready to join us?

About the position:

As a support consultant at SD Worx Iberia, you will use our ticketing system to resolve queries and incidents related to the operation of the HR management solution and all its modules (e.g., payroll, time tracking, competencies and talent, budgeting). You will provide efficient, high-quality solutions.

Your daily work with our clients:

You will advise our clients (On-Premise, SaaS, and MPS - managed payroll services), adding value, identifying opportunities, and proposing product improvements.
You will act as a strategic link between implementation and MPS for new clients, ensuring quality in documentation and all system parameterization.
You will lead the parameterization for international SME clients with employees in Spain, adapting solutions to local contexts.
You will drive knowledge through technical and functional training for users, ensuring effective adoption of our tools.

What we are looking for:

Education in Labor Relations, Human Resources, or a related field.
Between 3 and 5 years of relevant knowledge and/or experience in labor relations, payroll management, or similar roles, preferably in a payroll agency, consultancy, or advisory firm.
Previous experience in the configuration of the Intergho payroll module and client portal will be very positively valued.
That you are proactive, assertive, with a clear customer orientation, a vocation for service and problem solving, and good communication skills. With a high degree of organization and planning, rigor, and methodology.
That you have a desire to develop your professional career in a Technology Consultancy specializing in the labor field.
That you contribute to our team spirit with a good dose of humor and your own style.
Spanish is essential, and proficiency in English is highly valued.

What we offer:

🏝️ Flexible working hours

🏝️ Private medical insurance 100% covered by SD Worx

🏝️ 25 vacation days

🏝️ 18 hours for personal matters

🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen between July and August)

🏝️ Flexible compensation options: meal vouchers, transport vouchers, etc.

🏝️ Laptop and equipment provided

🏝️ Workation: possibility to work from any SD Worx office (4 weeks per year)

🏝️ Training opportunities: language courses (subject to availability), individual training bonus, an individual development plan, and professional training

🏝️ Professional growth: whether you want to become an expert in your field or wish to expand your knowledge more transversally, there is always room to grow within SD Worx!

From many places, we work as one, moving forward together from the best to the superior.

SD Worx promotes diversity in the workplace. Diversity brings inspiration and innovation to our company. We especially value applications from qualified individuals, regardless of their origin, nationality, gender, skin color, ethnic and social origin, religion, age, disability, sexual orientation, or stage of life.

Information regarding the salary range will be communicated to candidates during the first interview with the recruitment team.

View original advert (Spanish)

SD Worx es un proveedor europeo líder en servicios de nóminas y recursos humanos con presencia internacional. Contamos con oficinas en Europa y Mauricio. ¿Nuestro objetivo? Hacemos realidad soluciones para las personas y convertimos los recursos humanos en una fuente de valor para nuestros clientes y sus empleados.

Nuestras soluciones para las personas abarcan todo el recorrido profesional del empleado, desde el pago del salario hasta la captación, la retribución y el desarrollo del talento. ¿Estás listo para unirte a nosotros?

Acerca del puesto:

Como consultor de soporte en SD Worx Iberia, utilizarás nuestro sistema de tickets para resolver dudas e incidencias relacionadas con el funcionamiento de la solución de gestión de RR. HH. y todos sus módulos (por ejemplo, nóminas, control de horarios, competencias y talento, elaboración de presupuestos). Ofrecerás soluciones eficientes y de alta calidad.

Tu trabajo diario con nuestros clientes:

Asesorarás a nuestros clientes (On-Premise, SaaS y MPS - servicios de nómina gestionada), aportando valor, identificando oportunidades y proponiendo mejoras de producto.
Actuarás como nexo estratégico entre implementación y MPS para nuevos clientes, garantizando calidad en la documentación y en toda la parametrización del sistema.
Liderarás la parametrización para clientes internacionales del segmento pyme con empleados en España, adaptando soluciones a contextos locales.
Impulsarás el conocimiento mediante formaciones técnicas y funcionales a usuarios, asegurando una adopción eficaz de nuestras herramientas.

Qué buscamos:

Formación en Relaciones Laborales, Recursos Humanos o un campo relacionado.
Entre 3 y 5 años de conocimientos y/o experiencia relevantes en relaciones laborales, gestión de nóminas o puestos similares, preferiblemente en una gestoría, asesoría de nóminas o una consultoría.
Se valorará muy positivamente la experiencia previa en la configuración del módulo de nóminas y portal de clientes de Intergho.
Que seas proactivo, asertivo, con clara orientación al cliente, vocación de servicio y a la resolución de problemas, que tengas buenas habilidades comunicativas. Con alto grado de organización y planificación, rigurosidad y metodología.
Que tengas inquietud en desarrollar tu trayectoria profesional en una Consultora Tecnológica especializada en el ámbito laboral.
Que contribuyas a nuestro espíritu de equipo con una buena dosis de humor y estilo propio.
Español imprescindible y se valora mucho el dominio de Inglés.

Qué ofrecemos:

🏝️ Horario de trabajo flexible

🏝️ Seguro médico privado cubierto al 100 % por SD Worx

🏝️ 25 días de vacaciones

🏝️ 18 horas para asuntos propios

🏝️ Horario reducido en verano: 36 horas en lugar de 40 a la semana, durante 4 semanas (a elegir entre julio y agosto)

🏝️ Opciones de retribución flexibles: bonos de comida, bonos de transporte, etc.

🏝️ Portátil y equipo proporcionados

🏝️ Workation: posibilidad de trabajar desde cualquier sede de SD Worx (4 semanas al año)

🏝️ Oportunidades de formación: cursos de idiomas (según disponibilidad), bonificación por formación individual, un plan de desarrollo individual y formación profesional

🏝️ Crecimiento profesional: tanto si quieres convertirte en un experto en tu campo como si deseas ampliar tus conocimientos de forma más transversal, ¡siempre hay espacio para crecer dentro de SD Worx!

Desde muchos lugares, trabajamos como uno solo, avanzando juntos de lo mejor a lo superior.