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Agent Check-In & Logistics (m/f/d) - Tarragona

SIXT
SIXT
Tarragona, SpainOn-siteCompetitiveEntryFixed Term
🇬🇧 English RequiredCustomer serviceVehicle inspectionLogisticsFleet managementEnglishDriving licenseAdded today

This job was originally posted in Spanish and automatically translated to English.

Requirements

Talento para la atención al cliente Eres entusiasta y disfrutas del contacto directo con los clientes
Experiencia práctica y habilidades de comunicación Aportas una valiosa experiencia en sectores como servicios o turismo, tienes una mentalidad orientada al servicio y hablas inglés de manera fluida
Organización y Atención al detalle Te gusta trabajar de forma estructurada y posees una alta capacidad de observación
Flexibilidad Tienes disponibilidad para trabajar en turnos rotativos, incluidos fines de semana y festivos, y tienes un enfoque flexible hacia los horarios de trabajo
Permiso de conducir Tienes un permiso de conducir válido para la conducción de vehículos

Benefits

Contrato Fijo-Discontinuo y Proyecto Estable con progresión
Formación a medida Disfrutarás de planes de formación personalizados y oportunidades de desarrollo profesional
Equilibrio entre vida laboral y personal Disfrutarás del día libre por tu cumpleaños y días adicionales de vacaciones por tus aniversarios en SIXT
Política de remuneración flexible Accederás a un programa de retribución flexible vinculado al seguro médico privado, guardería y/o tarjeta de restaurantes
Excelentes beneficios para empleados Obtendrás descuentos especiales para tu familia y amigos en alquileres de SIXT, además de ofertas en hoteles, Wellhub (Gympass), escuelas de negocios y múltiples productos Participarás en actividades de team building y eventos corporativos nacionales e internacionales

Job Description

Company Description

Job Description

Do you have a passion for customer service and are motivated by delivering high-quality service? At SIXT, you can maximize your strengths. You will be responsible for ensuring customer satisfaction, managing our vehicle fleet, and performing various tasks at the branch and in the parking area.

You will learn everything you need to know about our vehicles with us! Enjoy attractive compensation, flexible working hours, and excellent development opportunities!

YOUR TASKS

  • Customer Experience You will create the best rental experience for our customers by providing exceptional service and resolving any questions or issues related to the vehicle.
  • Vehicle Management You will be responsible for transporting and delivering cars to our customers, ensuring that each vehicle is in the right place and in perfect condition.
  • Inspection and Registration You will conduct vehicle inspections, checking the bodywork, interior, and accessories. You will verify fuel levels and mileage, record any new damage, and take photos or videos as proof.
  • Parking Organization You will manage the organization of cars in the parking area, ensuring efficient flow and vehicle availability.
  • Operational Support You will support back-office operational tasks, including updating the vehicle status in the SIXT database and processing additional charges.
  • Internal Coordination You will notify the cleaning and maintenance teams to prepare cars for the next rental and report any damage in the system.

YOUR PROFILE

  • Customer Service Talent: You are enthusiastic and enjoy direct contact with customers.
  • Practical Experience and Communication Skills: You bring valuable experience in sectors such as services or tourism, have a service-oriented mindset, and speak fluent English.
  • Organization and Attention to Detail: You like to work in a structured manner and possess a high level of observational skills.
  • Flexibility: You are available to work in rotating shifts, including weekends and holidays, and have a flexible approach to working hours.
  • Driver's License: You hold a valid driver's license for driving vehicles.

WHAT WE OFFER

  • Fixed-Discontinuous Contract and Stable Project with progression opportunities.
  • Tailored Training You will enjoy personalized training plans and professional development opportunities.
  • Work-Life Balance You will enjoy a day off on your birthday and additional vacation days for your SIXT anniversaries.
  • Flexible Remuneration Policy You will have access to a flexible compensation program linked to private health insurance, childcare, and/or restaurant cards.
  • Excellent Employee Benefits You will receive special discounts for your family and friends on SIXT rentals, as well as offers at hotels, Wellhub (Gympass), business schools, and various other products. You will participate in team-building activities and national and international corporate events.

At SIXT, we use artificial intelligence tools in our selection processes. The first phase of the process is a phone call conducted by Clara, our AI assistant, designed to offer you an agile and flexible experience from the first contact. If you cannot answer the call at the time it is made, you can propose an alternative time to Clara. If you prefer that this call be answered by a member of our team, you can also request this directly when Clara contacts you.

Requirements

Additional Information

Who we are:

We are a leading global mobility service provider, with a turnover of 4.0 billion euros and approximately 9,000 employees worldwide. Our ONE mobility platform brings together our SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), and SIXT+ (vehicle subscription) products, giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 partner collaborators, and around 5 million drivers worldwide. Along with our franchise partners, we are present in more than 110 countries with 2,000 rental stations. At SIXT, customer experience and exceptional customer service are our top priority. We champion true entrepreneurship and long-term stability, aligning our business strategy with a forward-looking vision. Start with us and apply now!

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