German and English Speaking Customer Service Agent (m/f/d) - 100% remote

SIXT

Madrid, Spain (Remote)RemoteCompetitiveAdded 28 days agoEntryPermanentRemote: Remote

English Required Customer service Entry level

SIXT

·Madrid, Spain (Remote)

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German and English Speaking Customer Service Agent (m/f/d) - 100% remote

SIXT

Requirements

Qualifications

Benefits

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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Company Description

Job Description

You are fluent in German and English and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email, then this position is made for you.

YOUR ROLE

Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking.
Support customers via phone and e-mail communication.
Engage customers with expert knowledge of products and services.
Increase customer satisfaction and loyalty through friendly and professional service.
Collaborate as a team player and handle administrative tasks within the team.

YOUR SKILLS

German proficiency with fluent English skills.
Customer orientation with a passion for service and assisting customers.
Professional experience with at least 1 year in a similar role.
Technical skills with proven MS Office knowledge.
Flexibility to work remotely from home, Monday to Sunday.

WHAT WE OFFER

Work Life Balance This remote position allows to work 100% from home.
Employee Benefits Enjoy diverse discounts on SIXT rent, share, ride and SIXT+, as well as exclusive deals for travel, technology and much more.
Team Building Activities and International Events Participate in exciting team building activities. and global corporate events.
Professional Growth Learn from and with a highly motivated and professional team.