Teleperformance Spain

BPOSpain HQ: BarcelonaGlobal HQ: Paris, France410000 employeesFounded 1978www.teleperformance.comBarcelona Madrid Cádiz Jerez

Teleperformance is a global leader in customer experience management and business process outsourcing (BPO), providing digital integrated business services across 170 countries and over 410,000 employees worldwide. The company specializes in customer care, technical support, sales, and content moderation, serving major clients like Google, Booking.com, and other global brands. Teleperformance Spain is one of its largest hubs, with operations in multiple cities, offering multilingual roles to support international clients.

In Spain, Teleperformance operates primarily in Barcelona, with additional offices in Madrid, Cádiz, and Jerez, employing thousands of professionals. The work culture is fast-paced, multilingual, and client-focused, with a strong emphasis on language skills and sales performance. For international professionals, Teleperformance Spain offers a unique opportunity to leverage native-level language skills in a multicultural environment, with roles often requiring fluency in languages like French, German, Dutch, or Arabic, alongside English. The company provides relocation support for many positions, making it an attractive option for those looking to move to Spain.

Company History

Teleperformance was founded in 1978 in France and has grown through numerous acquisitions to become the world's largest provider of outsourced customer experience management. The company expanded significantly in the 2000s and 2010s, establishing a strong presence in Spain, particularly in Barcelona, which serves as a key European hub for multilingual services. Today, Teleperformance operates in over 80 countries, with Spain being a critical delivery center for Southern Europe and global clients.

For International Professionals

Many roles in Spain require native-level fluency in a second language (e.g., French, German, Dutch, Arabic) plus English, making them ideal for international candidates.
Teleperformance Spain often provides relocation support, including assistance with housing and visa paperwork, for qualified candidates.
Barcelona is the main hub, offering a vibrant international lifestyle with a large expat community.
The company offers career progression opportunities, with many team leads and managers promoted from within.
Work schedules may include shifts, but many roles offer stable contracts and benefits like health insurance and meal vouchers.