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Point of Sale Agent - Prat de Llobregat and Eixample

Synergie España
Synergie España
Barcelona, SpainOn-site€15Added 12 days agoRemote: On Site

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

What will help you get off to a good start:
- Customer service experience: this will allow you to connect with people from all over the world and manage their needs with ease.
- Organizational skills: these will help you maintain an efficient workflow in a fast-paced environment.

- Availability to travel between different points of sale.


You will earn extra points if:
- You have advanced knowledge of English. Minimum level between B2 and C1
- You are accustomed to airport or logistics environments: this will help you adapt quickly to the dynamics and regulations of the airport.

- Good command of IT tools.

Customer service, shipment management, transport documentation and incident resolution, advanced English.

Benefits

- International environment: you will work in a vibrant and multicultural place where every day is different.
- Professional stability: you will join a solid sector with real growth opportunities.
- Continuous training: you will learn global logistics processes from the best.

- Initial training period at the Prat de Llobregat airport point of sale, shift from 12:00 to 21:00

- Contract type: Temporary via staffing agency (ETT).

- Duration: ending on September 30th.

- Working day: Full-time, 8 hours per day from Monday to Friday, after the training period.

- Schedule: From 09:00 to 18:00 / From 10:30 to 19:30 (depending on the assigned point of sale).

- Salary: 15 € gross per hour.

- Work centers (rotation possible): Gran Via de les Corts Catalanes, 594 – 08007 Barcelona / Diputació, 256 – 08007 Barcelona / Via Augusta, 40 – 08006 Barcelona


If you are passionate about dealing with people and want to be part of global logistics, apply now!

Job Description

Imagine working in the heart of international movement, where every package tells a story and your management is the key piece to ensure it reaches its destination.

Your mission will be to be the face of the service, ensuring that every customer's shipping experience is fast, simple, and professional.

- You will assist customers at the point of sale, advising them on the best shipping option according to their needs.
- You will manage the reception of shipments, ensuring that all documentation is correct to avoid incidents.
- You will process packages and coordinate their departure to the transport network.
- You will resolve doubts and manage incidents in real-time to maintain maximum user satisfaction.

- Travel between different points of sale located in Barcelona city.

View original advert (Spanish)

Imagina trabajar en el corazón del movimiento internacional, donde cada paquete cuenta una historia y tu gestión es la pieza clave para que llegue a su destino.

Tu misión será ser la cara visible del servicio, garantizando que la experiencia de envío de cada cliente sea rápida, sencilla y profesional.

- Atenderás a los clientes en el punto de venta, asesorándoles sobre la mejor opción de envío según sus necesidades.
- Gestionarás la recepción de envíos, asegurando que toda la documentación sea correcta para evitar incidencias.
- Procesarás los paquetes y coordinarás su salida hacia la red de transporte.
- Resolverás dudas y gestionarás incidencias en tiempo real para mantener la máxima satisfacción del usuario.

- Desplazamiento entre distintos puntos de venta ubicados en Barcelona ciudad.

Application managed by Synergie España