Temporing is a Spanish human resources and staffing firm that provides recruitment, temporary employment, and outsourcing services across the Iberian Peninsula. The company operates as a bridge between businesses and job seekers, specializing in sectors such as logistics, manufacturing, hospitality, and administrative services.

With an extensive network of offices throughout Spain, Temporing is a significant player for international professionals looking to enter the Spanish labor market. They offer a wide variety of roles ranging from technical and IT support to specialized industrial positions, often serving as a primary point of contact for those seeking their first professional experience in the country.

Temporing was founded in Spain to provide flexible human resources and staffing solutions to the local market. Since its inception, it has grown into a national network, focusing on proximity to both industrial hubs and major urban centers to facilitate employment.

For international professionals

Operates an extensive network of over 40 physical offices across nearly every region in Spain.
Offers a diverse range of contract types, including temporary-to-permanent placements which are common entry points for international hires.
Recruits for a broad spectrum of industries, from blue-collar logistics and manufacturing to white-collar IT and administration.
Frequently lists roles requiring multilingual capabilities, such as Dutch, French, or English, for customer service and sales positions.
Provides local market expertise and administrative support for workers navigating Spanish labor contracts.

Customer Service Representative

Temporing

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Temporing, we are selecting a Customer Service Representative to join a company in the energy sector located in Gijón.

Responsibilities:

Handling and managing customer inquiries via telephone, email, and chat, ensuring agile and quality responses.
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Registration, tracking, and resolution of incidents.
Preparation of activity reports.
Collaboration with different teams to coordinate solutions and improve the customer experience.
Maintenance and updating of the customer database and CRM system.

Requirements:

Previous experience in customer service, technical support, or similar positions (minimum 6 months valued).
Excellent written and verbal communication skills.
Proficiency in office tools (Office 365) and experience with CRM or incident management systems; knowledge of ATS is a plus.
Proactive attitude, customer orientation, and ability to work in a team.
Availability for immediate start.

What is offered:

Immediate start via a one-month contract through an ETT with the possibility of extension.
Part-time schedule of 35 hours per week distributed from Mon-Fri (Hours from 08:00 to 15:00).
Salary of 9.54 gross euros/hour, according to the Collective Agreement.

How to apply for the position?

If you meet the requirements and are interested in the position, send your updated resume and answer the brief survey.

And you, do you have the Temporing attitude?

View original advert (Spanish)

Desde Temporing, seleccionamos Un/a Gestor/a de Atención al Cliente para incorporarse a un empresa del sector energético, ubicada en Gijón.

Funciones:

Atención y gestión de consultas de clientes a través de teléfono, correo electrónico y chat, garantizando respuestas ágiles y de calidad.
Registro, seguimiento y resolución de incidencias.
Elaboración de informes sobre la actividad.
Colaboración con los diferentes equipos para coordinar soluciones y mejorar la experiencia del cliente.
Mantenimiento y actualización de la base de datos de clientes y del sistema CRM.

Requisitos:

Experiencia previa en atención al cliente, soporte técnico o posiciones similares (mínimo 6 meses valorable).
Excelentes habilidades de comunicación escrita y verbal.
Manejo de herramientas ofimáticas (Office 365) y experiencia con CRM o sistemas de gestión de incidencias, valorable conocimiento de ATS.
Actitud proactiva, orientación al cliente y capacidad para trabajar en equipo.
Disponibilidad para una incorporación inmediata.

Se ofrece:

Incorporación inmediata mediante contrato de un mes a través de ETT con posibilidad de prorrogar.
Jornada parcial de 35h semanales distribuidas de; L-V ( Horario de 08:00 a 15:00h).
Salario de 9,54 euros brutos/hora, según Convenio.

¿Cómo aplicar al puesto?

Si cumples con los requisitos y estás interesado/a en la posición, envía tu currículum actualizado y responde a la breve encuesta.