Operates a major Global Business Services (GBS) hub in Barcelona, which frequently hires international talent for tech, AI, and data roles.
Offers a 'FlexWork' model, providing employees with significant flexibility regarding remote work and flexible scheduling.
Many corporate and technical roles in the Spanish hubs use English as the primary professional language, reducing the barrier for non-Spanish speakers.
Consistently recognized as a Top Employer in Spain, highlighting a strong commitment to professional development and employee well-being.
Provides a comprehensive benefits package that typically includes private health insurance, life insurance, and pension contributions.

CSM Administration Internship

Zurich Insurance Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

If you bring a technical background (software development, telecommunications, etc.)
If you bring operational critical analysis skills
If you like working in a team, are responsible with deadlines, and are committed.
It's not essential, but if you have worked in the insurance and/or banking sector, it's a more than welcome plus
That you are motivated by collaborative work tools (e.g., Jira, Teams, Slack, etc.)
We are a global and international company, so English will be a great ally in your day-to-day (C1 level is desirable)

Benefits

Ability to establish a collaboration agreement with a University and/or Business School for a minimum of 6 months is required.
We keep growing and if this works out, we'd love to have you on board!
Part-time schedule (5 hours a day, morning shift, Monday to Friday).
The location will be at our Barcelona offices.
These are paid internships of €800.
Additionally, you will have access to training, and much more!

Job Description

Hello!

I'm Leyre, the recruiter for this position. I love writing and reading horror stories, but what I enjoy most is a good family meal with the people I love most. If you like music from the seventies and eighties as much as I do, we'll definitely connect!

Maybe we're the tenth offer you've read today, on the sofa with Netflix in the background, or in the middle of a transition process... and they all seem the same to you.

I'll be clear: at Zurich we aren't perfect, but we're pretty cool! And if you want to know why, keep reading.

First of all, THANK YOU for your interest in our company. We know that searching for new opportunities is often a challenge, but... don't worry, everything comes around!

Let's get straight to the point! I'll try to summarize our DNA in 2 points:

We love volunteering, but we prefer to be activists for change. How? By focusing on young people at risk of social exclusion or fighting climate change with actions such as reforestation of forests in Madrid and in the Doñana Park. In 2024, we completed more than 20,000 hours of activism.
At Zurich, we say it loud and clear: we are proud of our colors and believe that a diverse team makes a difference. Here we don't talk about disability, we talk about ability. That you can be yourself is our priority, without closets standing between us and without glass ceilings. 50% of our leadership positions are held by women (including the Steering Committee).Did you know we produce our own podcasts on sexual identity? We are building a company where everyone is welcome.

And you might be wondering: Leyre, what will my day-to-day be like wearing the blue shirt? I love that you're asking this question (I asked it myself at the time):

Portfolio supplement incidents, reviewing the annual renewal premium and including the surcharge or discount percentages indicated by Technical Management.
Modifications and updating of data both at the policy level and in the customer database.
Review, modification, or issuance of receipts.
Policy cancellations.
Issuance of Statistical Accounting Declarations.
Extraction and sending of the accrued commission report to intermediaries.
File management, simplifying them in order to work with them in a more agile and efficient way.
Management and processing of policy databases in digital environments using tools such as advanced Excel (pivot tables, conditional formulas, and macros) and Zurich internal systems (InfoSec, SharePoint, Teams).
Analysis of operational data to verify consistency between active policies and their records in information systems.

At this point, you're probably wondering, how do I know if I fit in?

Don't worry, I'm not going to ask you to save the planet or to meet 100% of the requirements.

If you bring a technical background (software development, telecommunications, etc.)
If you bring operational critical analysis skills
If you like working in a team, are responsible with deadlines, and are committed.
It's not essential, but if you have worked in the insurance and/or banking sector, it's a more than welcome plus
That you are motivated by collaborative work tools (e.g., Jira, Teams, Slack, etc.)
We are a global and international company, so English will be a great ally in your day-to-day (C1 level is desirable)

Interested? We are looking forward to meeting you, but first you should know...

Ability to establish a collaboration agreement with a University and/or Business School for a minimum of 6 months is required.
We keep growing and if this works out, we'd love to have you on board!
Part-time schedule (5 hours a day, morning shift, Monday to Friday).
The location will be at our Barcelona offices.
These are paid internships of €800.
Additionally, you will have access to training, and much more!

Right now, you're either feeling the excitement of when a pair of pants fits perfectly or you're thinking: "this isn't for me" (if it's not for you, that's okay, we'll meet again in the future). You can play matchmaker by sharing my contact with anyone you think might fit.

If you've made it this far, THANK YOU for reading. What did you think? Are we cool or not? If you've felt butterflies in your stomach and think we're a match, send smoke signals, or your CV, if smoke doesn't work for you.

And to wrap up, do you want to know what other people at Zurich think? I'd tell you that we remain at the top of Top Employers Spain as a calling card, but I encourage you to take a look at our Glassdoor profile so they can tell you themselves. No tricks, no catches.

I hope to meet you very soon.

Leyre Romea

View original advert (Spanish)

¡Hola!

Soy Leyre, recruiter de esta posición. Me encanta escribir y leer historias de terror, pero de lo que más disfruto es de una buena comida familiar con las personas que más quiero. Si te gusta la música de los setenta y ochenta tanto como a mí, ¡conectaremos seguro!

Quizás somos la décima oferta que lees hoy, en el sofá con Netflix de fondo, o en pleno proceso de cambios... y todas te parecen iguales.

¡Te seré clara, en Zurich no somos perfectos, pero molamos bastante! Y si quieres saber por qué, sigue leyendo.

Antes de nada, GRACIAS por interesarte en nuestra compañía. Sabemos que la búsqueda de nuevas oportunidades suele ser un reto, pero... ¡no te preocupes que todo llega!

¡Vayamos al grano! Intentaré resumirte en 2 puntos nuestro ADN:

Nos encanta el voluntariado, pero preferimos ser activistas del cambio. ¿Cómo? Poniendo nuestro foco en jóvenes que están en riesgo de exclusión social o luchando contra el cambio climático con acciones como la reforestación de bosques en Madrid y en el Parque de Doñana. En 2024 hicimos más de 20.000 horas de activismo.
En Zurich, lo decimos alto y claro: estamos orgullosos de nuestros colores y creemos que un equipo diverso marca la diferencia. Aquí no hablamos de discapacidad, hablamos de habilidad. Que puedas ser tú mismo/a es nuestra prioridad, sin armarios que se interpongan entre nosotros y sin techos de cristal. El 50% de nuestros puestos de responsabilidad están ocupados por mujeres (incluido el Comité de Dirección).¿Sabes que producimos nuestros propios podcasts sobre identidad sexual? Estamos construyendo una compañía en la que todas las personas son bienvenidas.

Y te preguntarás: Leyre, ¿cómo será mi día a día con la camiseta azul? Me encanta que me hagas esta pregunta (yo también me la hice en su momento):

Incidencias de Cartera suplemento revisando la prima anual de renovación e incluyendo los % de recargo o descuento que nos marcan desde Dirección Técnica.
Modificaciones y actualización de datos tanto a nivel de pólizas como en la base de datos de los clientes.
Revisión, modificación o emisión de recibos.
Anulación pólizas.
Emisión Declaración Estadístico Contables.
Extracción y envido del Informe de comisiones devengadas a los mediadores.
Gestión de ficheros simplificándolos con el fin de poder trabajar con ellos de una forma más ágil y eficaz.
Gestión y tratamiento de bases de datos de pólizas en entornos digitales mediante herramientas como Excel avanzado (tablas dinámicas, fórmulas condicionales y macros) y sistemas internos de Zurich (InfoSec, SharePoint, Teams).
Análisis de datos operativos para verificar la coherencia entre pólizas activas y sus registros en los sistemas de información.

A estas alturas, te estarás preguntando, ¿cómo sé si encajo?

No te preocupes, no te voy a pedir que salves el planeta ni que cumplas el 100% de los requisitos.

Si aportas background técnico (desarrollo de software, telecomunicaciones, etc)
Si aportas capacidad de análisis crítico operacional
Si te gusta trabajar en equipo, eres responsable con los plazos y eres comprometido.
No es indispensable, pero si has trabajado en el sector asegurador y/o bancario es un plus más que bienvenido
Que te motiven las herramientas de trabajo colaborativo (ej: Jira, Teams, Slack, etc)
Somos una compañía global e internacional, así que el inglés será un gran aliado en tu día a día (deseable que aportes un nivel C1)

¿Te interesa? Estamos deseando conocerte, pero antes tienes que saber...

Se requiere poder realizar un convenio de colaboración con la Universidad y/o Escuela de Negocios de un mínimo de 6 meses.
No paramos de crecer y si esto funciona, ¡nos encantaría contar contigo!
Jornada parcial (5 horas al día en horario de mañana de lunes a viernes).
La ubicación será en nuestras oficinas de Barcelona.
Son prácticas remuneradas de 800€.
Además, tendrás acceso a formación, ¡y mucho más!

Ahora mismo, o estás con la emoción de cuando un pantalón te entra perfecto o estás pensando: "esto no es para mí" (si no es para ti, no pasa nada, ya nos volveremos a encontrar en el futuro). Puedes hacer de celestina compartiendo mi contacto con quien creas que pueda encajar.

Si has llegado hasta aquí, GRACIAS por leerme. ¿Qué te ha parecido? ¿Molamos o no? Si has sentido mariposas en el estómago y crees que encajamos, manda señales de humo, o el CV, si no te va bien lo del humo.

Y para ir terminando, ¿quieres saber qué opinan otras personas que forman parte de Zurich? Yo te diría que seguimos estando en lo más alto en Top Employers España como carta de presentación, pero te animo a echar un vistazo a nuestro perfil de Glassdoor para que sean ellas quiénes te lo cuenten. Sin trampa ni cartón.

Espero conocerte muy pronto.

Leyre Romea