Zurich Insurance Group is a leading global multi-line insurer serving customers in more than 200 countries and territories. Founded in 1872 and headquartered in Switzerland, the company employs approximately 60,000 people worldwide, providing a comprehensive range of property and casualty, and life insurance products and services to individuals, small businesses, and multinational corporations.

In Spain, Zurich maintains a significant footprint with major operational hubs in Barcelona and Madrid, serving over 2.4 million customers. The company is particularly attractive to international professionals due to its Global Business Services (GBS) center in Barcelona, which focuses on digital transformation, data analytics, and IT services for the entire group. This international environment often utilizes English as a primary working language for technical and global roles, offering a multicultural workplace within the Spanish market.

Founded in 1872 in Zurich, Switzerland, as a reinsurance company, it quickly expanded into accident insurance. It has been operating in Spain since 1884, making it one of the oldest established insurance providers in the Spanish market.

For international professionals

Operates a major Global Business Services (GBS) hub in Barcelona, which frequently hires international talent for tech, AI, and data roles.
Offers a 'FlexWork' model, providing employees with significant flexibility regarding remote work and flexible scheduling.
Many corporate and technical roles in the Spanish hubs use English as the primary professional language, reducing the barrier for non-Spanish speakers.
Consistently recognized as a Top Employer in Spain, highlighting a strong commitment to professional development and employee well-being.
Provides a comprehensive benefits package that typically includes private health insurance, life insurance, and pension contributions.

Commercial Executive - Agents

Zurich Insurance Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Job Title: Commercial Executive - Agents

Zurich, a leading international insurance company, invites you to be part of its team as a:

"Commercial Executive - Agents"

Position Objective:

Drive the development and growth of agents. Provide guidance, consulting, and commercial support. Strengthen relationships with agents, promote customer service, and facilitate training to increase sales levels and quality.

Your skills and experience:

Education: Bachelor's degree in Administration, Marketing, Business, Economics, or a related field.
Experience: Minimum 3 years in insurance, primarily in the auto and property/casualty lines
Knowledge:Previous experience in the development, management, and support of agent sales channels
Skills: Time management, effective communication, active listening, proactivity, conflict resolution, commercial leadership, and results-oriented approach. Availability to travel within the Bajío region.

Responsibilities:

Conduct periodic regional visits to support agents in the development program.
Identify specific agent needs and design personalized action plans.
Provide commercial support and consulting.
Deliver training and practical workshops oriented toward the growth and professionalization of agents.
Facilitate the relationship between Zurich and agents, resolving doubts and channeling requests.
Generate strategies to increase sales and improve customer service quality.
Monitor, analyze, and report on agent progress within the program.
Propose and implement improvements in processes, products, and activities based on feedback and results.
Foster a culture of compliance, ethics, and quality within the agent network.
Develop management reports and analysis, as well as program indicators.

We offer:

Attractive compensation scheme.
Benefits above the legal requirement
Great opportunities for development and growth

Zurich recognizes the different dimensions that individualize a person in terms of gender identity and/or expression, age, race, physical ability, sexual orientation, experience, line of thought, and culture; not accepting any act of discrimination.

Why choose Zurich

At Zurich, we like to think originally and challenge the status quo. We adopt an optimistic approach, focusing on the positive aspects and constantly asking ourselves, "What could go right?"

We are an equal opportunity employer who knows that every collaborator is unique—which makes our team the best!

Collaborate with us as we constantly explore new ways to protect our customers and the planet.

View original advert (Spanish)

Job Title: Ejecutivo Comercial Agentes

Zurich, aseguradora líder a nivel internacional te invita a ser parte de su equipo como:

"Ejecutivo Comercial Agentes"

Objetivo de la posición:

Impulsar el desarrollo y crecimiento de agentes. Proporcionar acompañamiento, asesoría y soporte comercial. Fortalecer la relación con los agentes, promover el servicio al cliente y facilitar la capacitación para elevar el nivel de ventas y calidad.

Tus habilidades y experiencia:

Escolaridad: Licenciatura en Administración, Mercadotecnia, Negocios, Economía o carrera afín.
Experiencia: Mínimo 3 años en seguros, principalmente en los ramos de autos y daños
Conocimientos:Experiencia previa en desarrollo, gestión y acompañamiento de canales de venta de agentes
Habilidades: Gestión del tiempo, comunicación efectiva, escucha activa, proactividad, resolución de conflictos, liderazgo comercial y enfoque a resultados.Disponibilidad para viajar en zona bajío.

Responsabilidades:

Realizar visitas periódicas regionales para apoyar a los agentes en el programa de desarrollo.
Identificar necesidades específicas de agentes y diseñar planes de acción personalizados.
Brindar soporte y asesoría comercial.
Impartir capacitaciones y talleres prácticos orientados al crecimiento y profesionalización de los agentes.
Facilitar la relación entre Zurich y los agentes, resolviendo dudas y canalizando solicitudes.
Generar estrategias para incrementar ventas y mejorar la calidad del servicio al cliente.
Monitorear, analizar e informar sobre el avance de los agentes dentro del programa.
Proponer y aplicar mejoras en los procesos, productos y actividades según retroalimentación y resultados.
Fomentar una cultura de cumplimiento, ética y calidad en la red de agentes.
Desarrollar reportes y análisis de gestión, así como indicadores del programa.

Ofertamos:

Atractivo esquema de compensación.
Prestaciones superiores a la ley
Grandes oportunidades de desarrollo y crecimiento

Zurich reconoce las diferentes dimensiones que individualizan a una persona en identidad y/o expresión de género, edad, raza, capacidad física, orientación sexual, experiencia, línea de pensamiento y cultura; no aceptando acto alguno de discriminación.

Por qué elegir Zurich

En Zurich, nos gusta pensar con originalidad y desafiar el statu quo. Adoptamos un enfoque optimista centrándonos en los aspectos positivos y preguntándonos constantemente ¿Qué puede salir bien?

Somos un empleador que ofrece igualdad de oportunidades y que sabe que cada colaborador es único ¡lo que hace que nuestro equipo sea el mejor!

Colabora con nosotros mientras exploramos constantemente nuevas formas de proteger a nuestros clientes y al planeta.