Efficiency and Automation with AI (English + Spanish)
Efficiency and Automation with AI (English + Spanish)
This job was originally posted in Spanish and automatically translated to English.
Job Description
It is essential to reside in Spain and have a work permit in Spain.
- Manage IT infrastructure operations, including environment administration, monitoring, and incident resolution using tools such as ServiceNow, Dynatrace, or similar.
- Automate operational processes through scripting (Python, PowerShell, or Bash) or automation and orchestration tools.
- Implement improvements in the provisioning and management of IT services, working with Data Center Orchestration platforms such as VMware, Ansible, or Terraform.
- Coordinate with multidisciplinary teams to ensure compliance with SLAs and optimize operational efficiency.
- Operate and maintain the technological infrastructure ensuring availability, performance, and security.
- Design and implement automation solutions oriented toward the continuous improvement of IT operations.
- Supervise the correct functioning of systems through monitoring and alerting tools.
- Participate in the definition and implementation of improvements in infrastructure architecture and services.
- Guarantee compliance with service level agreements (SLA) and experience level agreements (XLA).
- Identify optimization opportunities through the use of artificial intelligence applied to operations (AIOps).
- Between 4.5 and 7 years of professional experience in IT infrastructure operations.
- Minimum 2 years of experience in IT process automation through scripting (Python, PowerShell, or Bash) or similar tools.
- Experience in infrastructure operations including server, network, or systems management for at least 3 years.
- B2 level of English.
- Degree: University degree in Computer Engineering, Telecommunications, or an equivalent technical discipline. Profiles without a degree are accepted with a minimum of equivalent years of experience in the field.
- At least 2 years of experience in orchestration and provisioning tools such as Ansible, Terraform, or VMware.
- At least 2 years of experience in IT infrastructure design.
- At least 1 year of experience in network configuration.
- At least 1 year of experience in monitoring systems (Dynatrace, Prometheus, Nagios, or similar).
- At least 1 year of experience in cloud services integration (AWS, Azure, or GCP).
About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against for their differences. All employment decisions will be made regardless of age, race, creed, color, religion, sex, national origin, ancestry, disability, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship, or any other criteria protected by applicable law. Our rich diversity makes us more innovative, competitive, and creative, which helps us better serve our clients and communities.
View original advert (Spanish)
Es imprescindible residir en España y tener permiso laboral en España.
- Gestionar operaciones de infraestructura IT, incluyendo administración de entornos, monitorización y resolución de incidencias usando herramientas como ServiceNow, Dynatrace o similares.
- Automatizar procesos operativos mediante scripting (Python, PowerShell o Bash) o herramientas de automatización y orquestación.
- Implementar mejoras en la provisión y gestión de servicios IT, trabajando con plataformas de Data Center Orchestration como VMware, Ansible o Terraform.
- Coordinar con equipos multidisciplinares para asegurar el cumplimiento de SLAs y optimizar la eficiencia operativa.
- Operar y mantener la infraestructura tecnológica asegurando disponibilidad, rendimiento y seguridad.
- Diseñar e implementar soluciones de automatización orientadas a la mejora continua de operaciones IT.
- Supervisar el correcto funcionamiento de sistemas mediante herramientas de monitorización y alertado.
- Participar en la definición e implementación de mejoras en la arquitectura de infraestructura y servicios.
- Garantizar el cumplimiento de acuerdos de nivel de servicio (SLA) y experiencia (XLA).
- Identificar oportunidades de optimización mediante el uso de inteligencia artificial aplicada a operaciones (AIOps).
- Entre 4,5 y 7 años de experiencia profesional en operaciones de infraestructura IT.
- Mínimo 2 años de experiencia en automatización de procesos IT mediante scripting (Python, PowerShell o Bash) o herramientas similares.
- Experiencia en operaciones de infraestructura incluyendo gestión de servidores, redes o sistemas durante al menos 3 años.
- Nivel de inglés B2.
- Titulación: Grado universitario en Ingeniería Informática, Telecomunicaciones o disciplina técnica equivalente. Se aceptan perfiles sin titulación con un mínimo de años de experiencia equivalente en el ámbito.
- Experiencia de al menos 2 años en herramientas de orquestación y aprovisionamiento como Ansible, Terraform o VMware.
- Experiencia de al menos 2 años en diseño de infraestructura IT.
- Experiencia de al menos 1 año en configuración de redes.
- Experiencia de al menos 1 año en sistemas de monitorización (Dynatrace, Prometheus, Nagios o similares).
- Experiencia de al menos 1 año en integración de servicios cloud (AWS, Azure o GCP).
About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Declaración de igualdad de oportunidades en el empleo
Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.