CaixaBank is the leading financial group in Spain and one of the most significant banking institutions in the Eurozone, serving millions of customers through an extensive network of branches and digital channels. The company operates across retail banking, insurance, and asset management, maintaining a dominant market share in the Iberian Peninsula following its 2021 merger with Bankia.

With its legal headquarters in Valencia and major operational hubs in Barcelona and Madrid, CaixaBank offers a vast array of career paths ranging from local branch management to highly specialized corporate functions. For international professionals, the bank is particularly relevant in areas such as cybersecurity, fintech, data analytics, and sustainable finance, where it seeks to integrate global best practices into its digital transformation strategy.

Founded in 1904 as Caja de Ahorros y Pensiones de Barcelona ('la Caixa'), the institution transitioned to a publicly traded bank in 2011. In 2021, it completed a landmark merger with Bankia, solidifying its position as the largest bank in the Spanish domestic market.

Commercial Manager (Malaga)

CaixaBank

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We encourage you to become part of CaixaBank: the leading bank in Spain, with a unique value proposition for all its employees and great possibilities for professional development and benefits.

What will I do at CaixaBank?

If you have a commercial vocation, customer relationship skills, and are excited to embark on a commercial career at CaixaBank, we want to meet you!
We are looking for professionals with or without previous experience in the financial/insurance sector, eager to develop their professional career in our network of offices in the indicated province. The positions to be filled are: commercial employee, business/senior client manager, and premier banking manager.

Your responsibilities will be:

• Advising and marketing products and services with a focus on achieving results and meeting commercial objectives.
• Advising on specific savings and investment products.
• Anticipating and being proactive regarding the current and future needs of customers.
• Working as a team to achieve common goals.
• Promoting good commercial practices and collaborating in them. Offering excellent customer service, in line with the new business model.
But don't worry, you won't do it alone; you will work in a team to grow and achieve the common goals of excellence and service of the leading bank in Spain.
Minimum Requirements

Completed university degree, master's or postgraduate degree.
Higher Vocational Training (FP Grado Superior) in Administration and Finance or similar (completed).
A good level of spoken and written English and knowledge of other languages will be valued.

For positions with previous experience, the following will be required:

Proven experience in sales in similar fields.
Possession of LCI, IDD or equivalent and MIFID certification.
Knowledge of different financial markets, as well as savings and investment products and their risk levels.

What do we offer?

We all ask the same questions when looking for a job: what will my schedule be?, what is the work environment in the office?, will I have opportunities to grow and progress in the entity?... Don't worry! We will try to explain everything so that you have no doubts.

• You will join one of our most innovative offices with a personalized customer service model, surrounded by the best colleagues.
• Your schedule, if you join a Store office, will be Monday to Friday from 8:15 AM to 3:00 PM and two days a week (Mon/Wed or Tue/Thu) from 8:15 AM to 6:30 PM with a one-hour and fifteen-minute break for lunch.
• You will have approx. 26 working days of vacation (29 in Store offices) per year to enjoy what you are most passionate about—traveling, being with friends, or a long list of activities. This is up to you to decide!
• We want you to grow with us. We will enroll you in a completely free master's degree so that you can advise and formalize our portfolio of banking and financial products feeling fully prepared. You can also access our regulated professional careers, where in addition to having greater professional responsibility, you will see your remuneration increase.
• You will have a training platform where you can stay up to date with the different regulations affecting our business, as well as a catalog of self-training courses so you can choose those you like best. You will also have financial aid available to continue pursuing higher studies or languages.
• You will have a comprehensive health insurance policy completely free for you, and we will make a contribution to a pension plan.
• Additionally, we can boast being certified by Top Employers as the best company to work for in 2023.

We look forward to meeting you in our selection process, which consists of a first phase with Randstad, our selection partner, who will perform an initial CV screening, followed by a group dynamic (for employee positions) and a personal interview. If you pass this first phase, we will meet in an individual interview with the CaixaBank HR team.

All our processes comply with the principles of meritocracy, diversity, and equality.

If all this still doesn't convince you, you surely know someone we could match with, so we encourage you to forward the offer to them.
Job profile
Responsible for daily operations and appropriate commercial activity to offer the best possible service to customers while managing the office's administrative workload.Competencies
H CUSTOMER SERVICE QUALITYH COMMERCIAL SYSTEMATICSH KNOWLEDGE OF CUSTOMERS AND SECTORSH CUSTOMER RELATIONSHIP MODELH SALES BASED ON PRODUCT COMBINATIONH CLOSING SALES, NEGOTIATION AND AGREEMENTSH BANKING AND/OR FINANCIAL PRODUCTS AND SERVICESS.1.1 ALLIANCES - COLLABORATION AND TRANSVERSALITYS.1.4 ALLIANCES - COMMUNICATIONS.1.3 ALLIANCES - INFLUENCES.1.2 ALLIANCES - CUSTOMER ORIENTATION.2.1 HUMANISM - COMMUNICATION AND EMPATHY2.2 HUMANISM - LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIPS.4.1 ANTICIPATION - ANTICIPATION AND CHANGE MANAGEMENT.3.1 EMPOWERMENT - FOCUS ON RESULTSS.5.1 DIVERSITY - PROMOTING DIVERSITYH PROACTIVE ANTICIPATION AND IDENTIFICATION OF COMMERCIAL OPPORTUNITIESH COMMERCIAL TOOLSH INTERNAL REGULATIONS AND ANTI-MONEY LAUNDERING PROCEDURES

View original advert (Spanish)

Te animamos a formar parte de CaixaBank: el banco líder en España, con una propuesta de valor única para todos sus empleados y grandes posibilidades de desarrollo profesional y beneficios.

¿Qué haré en CaixaBank?

Si tienes vocación comercial, habilidades de relación con el cliente y tienes ilusión por emprender una carrera comercial en CaixaBank ¡queremos conocerte!
Buscamos profesionales con o sin experiencia previa en el sector financiero/asegurador, con ganas de desarrollar su carrera profesional en nuestra red de oficinas en la provincia indicada. Las posiciones a cubrir son: empleado comercial, gestor de clientes negocio/senior y gestor de banca premier.

Tus responsabilidades serán:

• Asesoramiento y comercialización de productos y servicios con orientación a conseguir los resultados y cumplir los objetivos comerciales.
• Asesoramiento de productos específicos de ahorro e inversión.
• Anticiparse y ser proactivo con las necesidades actuales y futuras de los clientes.
• Trabajar en equipo para la consecución de los objetivos comunes.
• Promover las buenas prácticas comerciales y colaborar en las mismas. Ofrecer una atención al cliente excelente, en línea con el nuevo modelo de negocio.
Pero tranquilo, no lo harás solo, trabajarás en equipo para crecer y lograr los objetivos comunes de excelencia y servicio del primer banco de España.
Requerimientos mínimos

Grado universitario finalizado, máster o postgrado.
Formación Profesional de Grado Superior en Administración y finanzas o asimilable, (finalizada).
Se valorará un buen nivel de inglés hablado y escrito y conocimiento de otros idiomas.

Para las posiciones con experiencia previa se requerirá:

Poseer experiencia contrastada en ventas en ámbitos similares.
Disponer de la certificación de LCI, IDD o equivalente y MIFID.
Conocer los diferentes mercados financieros, así como los productos de ahorro e inversión y su grado de riesgo.

¿Qué ofrecemos?

Todos nos hacemos las mismas preguntas cuando buscamos trabajo: ¿cuál va a ser mi horario?, ¿qué ambiente de trabajo hay en la oficina?, ¿tendré oportunidades de crecer y progresar en la entidad?... ¡No te preocupes! Intentaremos explicártelo todo para que no tengas ninguna duda.

• Te incorporarás en una de nuestras oficinas más innovadoras y con un modelo de atención al cliente personalizado, rodeado de los mejores compañeros.
• Tu horario, en caso de que te incorpores en una oficina Store, será de lunes a viernes de 8.15 a 15 h y dos días a la semana (L/X o M/J) de 8.15 a 18.30 con una pausa de una hora y cuarto para comer.
• Tendrás aprox. 26 días laborables de vacaciones (29 en oficina Store) al año para disfrutar de lo que más te apasiona, viajar, estar con amigos, o una larga lista de actividades. ¡esto ya te toca a ti decidirlo!
• Queremos que crezcas con nosotros. Te matricularemos en un máster totalmente gratuito para ti, para que puedas asesorar y formalizar nuestro porfolio de productos bancarios y financieros sintiéndote totalmente preparado para ello. También podrás acceder a nuestras carreras profesionales reguladas, en las que aparte de tener una mayor responsabilidad profesional, verás que también aumenta tu retribución.
• Tendrás una plataforma de formación dónde podrás ponerte al día de las distintas normativas que afectan a nuestro negocio, así como un catálogo de autoformaciones para que elijas aquellas que más te gusten. También tendrás a tu disposición ayudas económicas para seguir cursando estudios superiores o idiomas.
• Dispondrás de un seguro de salud completo totalmente gratuito para ti y te haremos una aportación a un plan de pensiones.
• Además, podemos presumir de estar certificados en Top employers como mejor empresa para trabajar en el 2023.

Esperamos conocerte en nuestro proceso de selección, que consiste en una primera fase con Randstad, nuestro partner en la selección, en la que harán una primera criba curricular, posteriormente una dinámica de grupo (para posiciones de empleado) y una entrevista personal. Si superas esta primera fase, nos encontraremos en la entrevista individual que harás con el equipo de RRHH de CaixaBank.