Sacyr is a global infrastructure and services group based in Spain, specializing in complex construction projects, concessions, and environmental services. It operates in over 20 countries and is a leader in the P3 (Public-Private Partnership) sector, managing major transport, water, and social infrastructure projects worldwide.

Headquartered in Madrid, Sacyr offers a wide range of opportunities for international professionals, particularly in engineering, project management, and corporate functions. The company is known for its 'Sacyr Life' culture, which emphasizes innovation, sustainability, and professional development, making it an attractive destination for expats looking to work on large-scale global infrastructure projects from a Spanish base.

Founded in 1986 as Sociedad Anónima de Caminos y Regadíos, the company merged with Vallehermoso in 2003. It has since evolved into a diversified global leader in infrastructure and services.

For international professionals

Global leader in infrastructure concessions with a presence in more than 20 countries across five continents.
Headquartered in Madrid, offering numerous corporate and technical roles for international talent.
Strong focus on innovation and sustainability, frequently hiring for specialized engineering and project management positions.
Provides internal mobility programs and professional development opportunities for its global workforce.
English is often a requirement for international and corporate roles, though Spanish is essential for local site operations.

After-Sales Technician - Building Construction - Málaga

Sacyr

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Education: Intermediate or Higher Vocational Training in Building Construction, Works, Technical Architecture, or similar.
Experience: Minimum 2 years in similar roles within construction or development companies.
Essential knowledge of construction processes, materials, and finishes.
Proficiency in office tools and incident management software (CRM, ERP, etc.).
Must have a driver's license and availability for travel.
Experience in residential building construction will be valued.
Essential knowledge of technical regulations (CTE, RITE, etc.).
Essential experience dealing with developers and homeowners' associations.

Job Description

We are a global Ibex 35 group developing innovative, high-value concession, engineering, and service projects in more than 20 countries where we are present.

We are looking for someone like you to join our #RumboSacyr and help us continue improving people's lives.

An After-Sales Technician profile is needed in Málaga to guarantee customer satisfaction after the delivery of the work, effectively managing incidents, repairs, and claims related to construction defects, finishes, or installations, ensuring compliance with quality standards and established deadlines.

Job functions and responsibilities:

Reception, analysis, and follow-up of incidents reported by customers after project delivery.
Coordination of repairs with subcontractors and technical personnel.
Supervision of corrective work on-site, ensuring quality and compliance with deadlines.
Preparation of technical reports and work sheets.
Direct communication with customers to inform them about the status of their incidents.
Support in the management of warranties and post-sales technical documentation.
Proposal of construction improvements based on after-sales experience.

We are looking for a profile with the following requirements and competencies:

Education: Intermediate or Higher Vocational Training in Building Construction, Works, Technical Architecture, or similar.
Experience: Minimum 2 years in similar roles within construction or development companies.
Essential knowledge of construction processes, materials, and finishes.
Proficiency in office tools and incident management software (CRM, ERP, etc.).
Must have a driver's license and availability for travel.
Experience in residential building construction will be valued.
Essential knowledge of technical regulations (CTE, RITE, etc.).
Essential experience dealing with developers and homeowners' associations.

What do we offer?:

• Social benefits (health insurance, meal vouchers, childcare vouchers), work-life balance policies, flexible remuneration, diversity, and recognition.

• Personal and professional development through continuous training programs, internal and international mobility opportunities, volunteering, and healthy lifestyle habits.

• Being part of a dynamic work environment guided by 3 coordinates: collaborative intelligence, excellence, and comprehensive social responsibility.

For us, the journey is as important as the destination; therefore, we learn every day from the richness offered by the diversity of people who make up this great team.

We venture to innovate, to live experiences, to stay united, and to bet on your talent, always in the best company and with our attitude of self-improvement. Together we are stronger.

Set course for your future, set #RumboSacyr.

View original advert (Spanish)

Somos un grupo global del Ibex 35 donde desarrollamos proyectos de concesiones, ingeniería y servicios, innovadores de alto valor, en los más de 20 países donde estamos presentes.

Buscamos una persona como tú, que se sume a nuestro #RumboSacyr y nos ayude a seguir mejorando la vida de las personas.

Se necesita incorporar un perfil de Técnico/a Postventa en Málaga para garantizar la satisfacción del cliente tras la entrega de la obra, gestionando de forma eficaz las incidencias, reparaciones y reclamaciones relacionadas con defectos constructivos, acabados o instalaciones, asegurando el cumplimiento de los estándares de calidad y los plazos establecidos.

Funciones y responsabilidades del puesto:

Recepción, análisis y seguimiento de incidencias reportadas por clientes tras la entrega de proyecto.
Coordinación de reparaciones con subcontratas y personal técnico.
Supervisión de trabajos correctivos en obra, asegurando calidad y cumplimiento de plazos.
Elaboración de informes técnicos y partes de trabajo.
Comunicación directa con clientes para informar sobre el estado de sus incidencias.
Apoyo en la gestión de garantías y documentación técnica postventa.
Propuesta de mejoras constructivas basadas en la experiencia postventa

Buscamos un perfil con los siguientes requisitos y competencias:

Formación: Ciclo Formativo de Grado Medio o Superior en Edificación, Obras, Arquitectura Técnica o similar.
Experiencia: Mínimo 2 años en funciones similares en empresas constructoras o promotoras.
Imprescindible contar con conocimiento de procesos constructivos, materiales y acabados.
Manejo de herramientas ofimáticas y software de gestión de incidencias (CRM, ERP, etc.).
Imprescindible tener carnet de conducir y disponibilidad para desplazamientos.
Se valorará experiencia en edificación residencial.
Imprescindible poseer conocimientos de normativa técnica (CTE, RITE, etc.).
Imprescindible contar con experiencia en trato con promotoras y comunidades.

¿Qué te ofrecemos?:

•Beneficios sociales (seguro médico, tickets restaurante, cheques guardería), políticas de conciliación, retribución flexible, diversidad y reconocimiento.

•Desarrollo personal y laboral a través de programas de formación continua, oportunidades de movilidad interna e internacional, voluntariado y hábitos de vida saludable.

•Formar parte de un entorno de trabajo dinámico donde nos guiamos por 3 coordenadas: la inteligencia colaborativa, la excelencia y la responsabilidad social integral.

Para nosotros/as, el camino es tan importante como la meta, por eso, aprendemos cada día de la riqueza que ofrece la diversidad de personas que formamos parte de este gran equipo.