Cooltra is a leading European provider of sustainable mobility solutions, specializing in electric scooter rentals and sharing services. Founded in Barcelona, the company has expanded its footprint to over 50 cities across Spain, Italy, France, Portugal, and the Czech Republic, managing a fleet of more than 20,000 vehicles. It serves both individual consumers and corporate clients, positioning itself as a key player in the transition toward greener urban transportation.

As a company born and headquartered in Barcelona, Cooltra offers a multicultural and innovative work environment deeply rooted in the Spanish tech ecosystem. It is particularly relevant for international professionals due to its pan-European operations and its focus on high-growth sectors like electric vehicles (EV) and smart city logistics. The company frequently recruits for roles in operations, fleet management, and business development, often requiring multilingual capabilities.

Founded in 2006 in Barcelona by Timo Buetefisch, Cooltra began as a small scooter rental shop for tourists. It has since evolved into a comprehensive mobility group offering B2C sharing services, B2B fleet solutions, and long-term rentals across Southern Europe.

For international professionals

Headquartered in Barcelona, offering a central hub for international talent in Spain's leading mobility sector.
Operates in multiple European countries, providing a multicultural environment and potential for international project exposure.
A pioneer in the 'Mobility as a Service' (MaaS) industry, ideal for professionals interested in green tech and sustainability.
Offers a diverse range of roles from technical maintenance and logistics to corporate functions like finance and project management.

Store Employee

Cooltra

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

📢 Join our team in Barcelona! 🚀

Are you passionate about customer service? Are you a resourceful, organized person eager to work in a dynamic environment? This is the place for you! 🌍✨

We are looking for someone to be the soul of our point of sale, ensuring that every customer has an incredible experience from the very first moment.

Why will you love working with us?

✅ A dynamic job: There are no boring routines here. Every day will bring new challenges, different people, and situations that will test your skills. You'll never be bored!

✅ A multicultural and international team 🌎: You will work with people from different parts of the world, allowing you to learn new ways of thinking, share experiences, and improve your skills in a diverse environment.

✅ Full-time schedule of 40 hours per week with 2 days off.

✅ Permanent contract.

✅ Salary advance with Payflow 💸: we give you the option to access your salary in advance whenever you need it.

✅ Flexible compensation with Cobee 🏥: You can optimize your pay and allocate part of your salary to benefits such as health insurance, transport, or meals, saving on taxes.

✅ Exclusive discounts and offers 🎁: Thanks to our alliances with different brands, you will have access to discounts on a wide variety of products and services.

Why is this role so important?

Because you will be the first impression of the company for our customers, and that is everything 💙 We want everyone who visits us to have a memorable experience, and you will be key to achieving that.

Your mission will be:
✅ Welcome and advise our customers on vehicles and rates. 🚗
✅ Prepare contracts and manage billing. 📄
✅ Resolve doubts and incidents quickly and with empathy. 📞
✅ Supervise the fleet and manage pending payments.

What are we looking for in this profile?:

English B2 (other languages are a plus 😉): You will be in contact with foreign customers, so fluid communication is essential to provide them with a good service.
Experience in riding motorcycles (essential requirement).
Customer service experience: We want someone who knows how to listen, understand needs, and build trust from the first moment. Good service makes the difference.
Proactive and resourceful attitude: Every day can bring new challenges, and we need someone who sees solutions instead of problems.
Social and commercial skills: Your empathy and ability to connect with customers will transform a simple transaction into an exceptional experience.

🚀 Join us!

If you are looking for a job where you can learn and enjoy at the same time, we are waiting for you! 💙

📩 Apply now and become part of our team in Barcelona.

View original advert (Spanish)

📢 ¡Únete a nuestro equipo en Barcelona! 🚀

¿Te apasiona el trato con clientes? ¿Eres una persona resolutiva, organizada y con ganas de trabajar en un ambiente dinámico? ¡Este es tu lugar! 🌍✨

Buscamos a alguien que sea el alma de nuestro punto de venta, asegurándose de que cada cliente tenga una experiencia increíble desde el primer momento.

¿Por qué te encantará trabajar con nosotros?

✅ Un trabajo dinámico: Aquí no hay rutinas aburridas. Cada jornada te traerá nuevos retos, personas diferentes y situaciones que pondrán a prueba tus habilidades. ¡Nunca te aburrirás!

✅ Un equipo multicultural e internacional 🌎: Trabajarás con personas de distintas partes del mundo, lo que te permitirá aprender nuevas formas de pensar, compartir experiencias y mejorar tus habilidades en un entorno diverso.

✅ Jornada completa de 40 horas semanales con 2 días de descanso.

✅ Contrato indefinido.

✅ Adelanto de nómina con Payflow 💸: te damos la opción de acceder a tu salario de forma anticipada cuando lo necesites.

✅ Retribución flexible con Cobee 🏥: Podrás optimizar tu sueldo y destinar parte de tu salario a beneficios como seguro de salud, transporte o comida, ahorrando en impuestos.

✅ Descuentos y ofertas exclusivas 🎁: Gracias a nuestras alianzas con diferentes marcas, tendrás acceso a descuentos en una gran variedad de productos y servicios.

¿Por qué este rol es tan importante?

Porque serás la primera impresión de la empresa para nuestros clientes, y eso lo es todo 💙 Queremos que cada persona que nos visite tenga una experiencia memorable, y tú serás clave para lograrlo.

Tu misión será:
✅ Recibir y asesorar a nuestros clientes sobre vehículos y tarifas. 🚗
✅ Elaborar contratos y gestionar facturación. 📄
✅ Resolver dudas e incidencias con rapidez y empatía. 📞
✅ Supervisar la flota y gestionar pagos pendientes.

¿Qué buscamos en este perfil?:

Inglés B2 (otros idiomas suman puntos 😉): Tendrás contacto con clientes extranjeros/as, así que la comunicación fluida es esencial para ofrecerles un buen servicio.
Experiencia en la conducción de motos (requisito imprescindible).
Experiencia en atención al cliente: Queremos a alguien que sepa escuchar, comprender necesidades y generar confianza desde el primer momento. Un buen servicio marca la diferencia.
Actitud proactiva y resolutiva: Cada día puede traer nuevos retos, y necesitamos a alguien que vea soluciones en lugar de problemas.
Habilidades sociales y comerciales: Tu empatía y capacidad de conectar con los clientes transformará una simple transacción en una experiencia excepcional.

🚀 ¡Únete a nosotros!

Si buscas un trabajo donde puedas aprender y disfrutar al mismo tiempo, ¡te estamos esperando! 💙

📩 Aplica ahora y forma parte de nuestro equipo en Barcelona.