Digi Spain is a major telecommunications operator and a subsidiary of the Romanian-based Digi Communications NV. It has rapidly grown to become one of the most significant players in the Spanish telecom market, providing mobile, fiber optic, and fixed telephony services to millions of customers. The company is known for its competitive pricing and extensive proprietary fiber network, positioning itself as a leading challenger brand in the industry.

Headquartered in Madrid, Digi maintains a massive operational presence across Spain with numerous regional offices and technical hubs. For international professionals, Digi offers a dynamic, fast-paced environment with roles ranging from high-level network engineering and cybersecurity to logistics and administrative management. While many customer-facing roles require Spanish, their technical and corporate departments often value diverse backgrounds and international expertise as they continue their aggressive expansion.

Founded in Romania in 1994 as RCS & RDS, the company expanded to Spain in 2008. It has since evolved from a mobile virtual network operator into a full-service provider with its own extensive fiber optic infrastructure.

For international professionals

Digi is one of the fastest-growing telecom operators in Spain, offering high job stability and growth potential.
The company manages its own fiber network infrastructure, creating numerous specialized technical and engineering opportunities.
With over 7,000 employees in Spain, it is a major employer with a large, multicultural workforce.
The company has a widespread physical presence with offices and technical centers in almost every major Spanish region.
Digi frequently hires for high-demand IT roles including SQL Developers, Cybersecurity Engineers, and Network Administrators.

Customer Service Teleoperator

Digi Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

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Customer Service Teleoperator

We are a telecommunications operator present in the Spanish market since 2008, offering fixed and mobile telephony and internet services, as well as television. We have our own high-performance fiber optic network that allows us to be leaders in internet access speed; focused on the residential segment, we have our own stores and a wide distribution network for the commercialization of our services throughout Spain.

We belong to the DIGI Communications Group with more than 30 years of experience in the telecommunications sector. Originating in Romania, where our main business is located, we are also present, in addition to Spain, in Portugal, Italy, and Belgium.

Job Description

As we continue to grow, our customers require more attention and the Call Center needs more employees eager to join a company in full EXPANSION.

We are looking for Customer Service Teleoperators; no sales will be performed, only customer support.

Job Requirements

Availability to work from Monday to Sunday (with two days off per week). Normally, two weekends per month are off.
Part-time schedule of 30h/week in an intensive afternoon shift.
Rotating schedule within the 3:00 PM to 11:00 PM time slot.
On-site work at the office located at C/ de Guillem de Castro, 9, Valencia.

Expected start date: August 05, 2026.
Training schedule and duration (included in contract): 9 days from 08/05 to 08/17. Training will take place during the afternoon shift from 2:00 PM to 10:00 PM.

Experience in customer service or similar service required, preferably in Telecommunications companies.
Good command of computer tools (Word, Excel)
Accustomed to using customer management and ticketing applications.

Our commitment at DIGI is to promote work environments where people are treated with respect and dignity, guaranteeing equal opportunities in selection, training, and promotion by offering a work environment free from any type of discrimination.

Other Information

What do we offer?:

Stability.
Salary above the collective agreement.
Permanent contract.
Part-time and intensive afternoon shift, between 3:00 PM and 11:00 PM.
Paid training included in the contract.

Offer Information

Department: Call Center

Location: Valencia

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Teleoperador/a Atención al Cliente

Somos un operador de telecomunicaciones presente en el mercado español desde 2008, que ofrece servicios de telefonía e internet fijo y móvil, así como de televisión. Contamos con una red propia de fibra óptica de altas prestaciones que nos permite ser líderes en velocidad en el acceso a internet; y centrados en el segmento residencial, poseemos tiendas propias y una amplia red de distribución para la comercialización de nuestros servicios en toda España.

Pertenecemos al Grupo DIGI Communications con más de 30 años de experiencia en el sector de las telecomunicaciones. Con origen en Rumanía, donde tenemos nuestro negocio principal, también estamos presentes, además de España, en Portugal, Italia y Bélgica.

Descripción de la oferta

Como seguimos creciendo, nuestros clientes requieren más atención y el Call Center necesitamos más empleados con ganas de incorporarse a una empresa en plena EXPANSIÓN.

Buscamos Teleoperadores de Atención al Cliente, no se realizaría ventas, solo ATC.

Requisitos del puesto

Disponibilidad para trabajar de lunes a domingo (con dos días de descanso a la semana). Se libran normalmente dos fines de semana en el mes.
Jornada parcial de 30h/sem en turno intensivo de tarde.
Horario rotativo dentro de la franja 15:00h a 23:00h.
Trabajo presencial en oficina situada en la C/ de Guillem de Castro, 9, Valencia.

Incorporación prevista para el 05 de agosto 2026.
Horario y duración de la formación (dentro de contrato): 9 días del 05/08 al 17/08. Te formaríamos esos días en turno tarde de 14h a 22h.

Requerimos experiencia en atención al cliente o servicio similar y preferiblemente en empresas de Telecomunicaciones.
Buen manejo de herramientas informáticas (Word, Excel)
Acostumbrado al uso de aplicaciones de gestión de clientes y de ticketing.

Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación.