Travel Agency Employee
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
An employee is needed for a travel agency in Murcia to handle administrative tasks and customer service. Primary responsibilities include advising on and planning trips and tourist routes based on customer needs, recommending destinations, creating customized itineraries, and providing details on rates, documentation, visas, and health requirements. The role also involves processing bookings through global distribution systems (GDS), hotels, airlines, car rentals, tour packages, and excursions; managing payments, issuing invoices, delivering final documentation, and providing support for incidents before, during, or after the trip.
Requirements for the position include a diploma or degree in tourism or similar studies, at least three years of experience in over-the-counter sales at travel agencies, and a certified English proficiency level of at least B2. An indefinite contract is offered, full-time from Monday to Saturday (40 hours per week), with a gross annual salary of 21,408 euros.
View original advert (Spanish)
Se necesita un empleado o empleada para una agencia de viajes en Murcia, con tareas administrativas y de atención al cliente. Entre las funciones principales está asesorar y planificar viajes y rutas turísticas según las necesidades del cliente, recomendando destinos, elaborando itinerarios a medida y dando detalles sobre tarifas, documentación, visados y requisitos sanitarios. También se encargará de tramitar reservas en sistemas de distribución global (GDS), hoteles, aerolíneas, alquiler de vehículos, paquetes turísticos y excursiones; gestionar cobros, emitir facturas, entregar documentación final y ofrecer soporte ante incidencias antes, durante o después del viaje.
Para el puesto se requiere titulación de diplomatura o grado en turismo o estudios similares, experiencia de al menos tres años en venta en mostrador en agencias de viajes y dominio del inglés con nivel mínimo B2 acreditado. Se ofrece contrato indefinido, jornada completa de lunes a sábado (40 horas semanales) y una retribución de 21.408 euros brutos anuales.