El Corte Inglés is the largest department store group in Europe and a dominant force in the Spanish retail landscape. Headquartered in Madrid, the conglomerate operates a diverse portfolio including department stores, supermarkets, travel agencies, and insurance services. With a workforce of tens of thousands, it serves as a primary pillar of the Spanish economy and a leader in consumer goods distribution.

For international professionals, El Corte Inglés offers a gateway into the Spanish corporate world, particularly within its expanding digital, IT, and logistics hubs. While customer-facing roles typically require high Spanish proficiency, the company's focus on e-commerce and supply chain modernization has increased demand for specialized technical talent and project managers from diverse backgrounds.

Founded in 1940 by Ramón Areces in Madrid, the company began as a small tailor shop. Over several decades, it expanded through aggressive growth and acquisitions to become Spain's most iconic retail conglomerate.

For international professionals

Largest department store chain in Europe with a massive physical and digital footprint across Spain.
Offers a wide variety of roles ranging from specialized tech and engineering to corporate management and retail.
Headquartered in Madrid with a presence in every major Spanish city and province.
Currently undergoing a significant digital transformation, creating opportunities for international IT and e-commerce experts.
Known for providing long-term career stability and being one of the most recognized brands in the country.

Installation Team Leader

El Corte Ingles

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking to develop your talent in a place where your effort is recognized? We offer a dynamic, close-knit, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.

The project awaiting you.

You will join Sicor Alarmas, a company of the El Corte Inglés group, within the operations area, leading the installation activity of security systems nationwide. As a team leader, your mission will be to coordinate and support the installation technicians, ensuring service quality and the correct development of projects. You will play a key role as a liaison between the technical team, external contractors, and customers, contributing to operational excellence and continuous service improvement.

Main functions and requirements.

Functions:

- Lead and monitor a team of alarm installation technicians.

- Manage incidents and provide continuous support to the technical team and external contractors.

- Supervise installations through project review and post-installation follow-up.

- Perform on-site audits and subsequent reviews to guarantee the correct execution of the work.

- Maintain contact with customers to validate the service and ensure their satisfaction.

- Organize and conduct periodic visits to technicians nationwide.

- Control activity using management tools such as Excel (KPIs, billing, payments, installation index).

- Ensure compliance with quality standards in installations and processes.

Requirements:

- Experience in managing technical teams, preferably in security system installations or the telco sector.

- Knowledge of alarm systems or experience in related technical environments.

- Ability to organize, track activity, and resolve incidents.

- Proficiency in office tools, especially Excel, for control and reporting.

- Availability to travel nationwide periodically.

- Leadership, communication, and customer orientation skills.

- Professional profile of first or second-class technician (oficial de primera o segunda).

- Availability to work office hours from Monday to Friday, 09:00 to 18:00, with availability for national travel.

We offer a variety of social benefits that will contribute to your well-being.

- Exclusive discounts and financing options.

- Life insurance.

- Corporate University.

- Continuous training for professional development.

- Study grants for employees' children.

- In-house Medical Service.

- Flexible remuneration plan.

If you find this position interesting, we invite you to apply, as your experience could be very valuable to us. Everyone is welcome in our company.

View original advert (Spanish)

¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar parte de un equipo diverso, donde la evolución y el servicio al cliente son nuestra prioridad. En El Corte Inglés, nuestro trabajo es una pasión compartida.

El proyecto que te espera.

Te incorporarás a Sicor Alarmas, compañía del grupo El Corte Inglés, dentro del área de operaciones, liderando la actividad de instalación de sistemas de seguridad a nivel nacional. Como jefe/a de equipo, tu misión será coordinar y acompañar a los técnicos instaladores, asegurando la calidad del servicio y el correcto desarrollo de los proyectos. Tendrás un papel clave como enlace entre el equipo técnico, las contratas externas y los clientes, contribuyendo a la excelencia operativa y a la mejora continua del servicio.

Funciones principales y requisitos.

Funciones:

- Liderar y realizar el seguimiento de un equipo de técnicos instaladores de alarmas.

- Gestionar incidencias y ofrecer soporte continuo al equipo técnico y a contratas externas.

- Supervisar instalaciones mediante la revisión de proyectos y el seguimiento postinstalación.

- Realizar auditorías presenciales y revisiones posteriores para garantizar la correcta ejecución de los trabajos.

- Mantener contacto con clientes para validar el servicio y asegurar su correcta satisfacción.

- Organizar y realizar visitas periódicas a técnicos a nivel nacional

- Controlar la actividad mediante herramientas de gestión como Excel (KPIs, facturación, pagos, índice de instalaciones).

- Asegurar el cumplimiento de los estándares de calidad en instalaciones y procesos.

Requisitos:

- Experiencia en gestión de equipos técnicos, preferiblemente en instalaciones de sistemas de seguridad o sector telco.

- Conocimiento de sistemas de alarmas o experiencia en entornos técnicos afines.

- Capacidad de organización, seguimiento de actividad y resolución de incidencias.

- Manejo de herramientas ofimáticas, especialmente Excel, para control y reporting.

- Disponibilidad para viajar a nivel nacional de forma periódica.

- Habilidades de liderazgo, comunicación y orientación al cliente.

- Perfil profesional de oficial de primera o segunda.

- Disponibilidad para trabajar en horario de oficina de lunes a viernes de 09:00 a 18:00, con disponibilidad para realizar viajes a nivel nacional.

Te ofrecemos una variedad de beneficios sociales que contribuirán a tu bienestar.

- Descuentos exclusivos y opciones de financiación.

- Seguro de vida.

- Universidad Corporativa.

- Formación continua para el desarrollo profesional.

- Ayudas al estudio para hijos e hijas de empleados.

- Servicio Médico propio.

- Plan de retribución flexible.

Si te resulta interesante este puesto, te invitamos a que apliques, ya que tu experiencia podría ser muy valiosa para nosotros. En nuestra empresa todas las personas son bienvenidas.