El Corte Inglés is the largest department store group in Europe and a dominant force in the Spanish retail landscape. Headquartered in Madrid, the conglomerate operates a diverse portfolio including department stores, supermarkets, travel agencies, and insurance services. With a workforce of tens of thousands, it serves as a primary pillar of the Spanish economy and a leader in consumer goods distribution.

For international professionals, El Corte Inglés offers a gateway into the Spanish corporate world, particularly within its expanding digital, IT, and logistics hubs. While customer-facing roles typically require high Spanish proficiency, the company's focus on e-commerce and supply chain modernization has increased demand for specialized technical talent and project managers from diverse backgrounds.

Founded in 1940 by Ramón Areces in Madrid, the company began as a small tailor shop. Over several decades, it expanded through aggressive growth and acquisitions to become Spain's most iconic retail conglomerate.

For international professionals

Largest department store chain in Europe with a massive physical and digital footprint across Spain.
Offers a wide variety of roles ranging from specialized tech and engineering to corporate management and retail.
Headquartered in Madrid with a presence in every major Spanish city and province.
Currently undergoing a significant digital transformation, creating opportunities for international IT and e-commerce experts.
Known for providing long-term career stability and being one of the most recognized brands in the country.

Ecommerce Technician

El Corte Ingles

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking to develop your talent in a place where your effort is recognized? We offer a dynamic, close-knit, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.

The project awaiting you.

Provide support in operational tasks and in the monitoring of campaigns and markets for the Growth and Operations team, maintaining a global vision of the eCommerce processes and dashboards.

Main functions and requirements.

Provide support and assistance in the management of commercial campaigns: Monitor and analyze the correct application of commercial campaigns. Participate in the analysis of performance and results of campaigns within your category. Participate in UX optimization projects (navigation, campaign landing pages...). Participate in the application and optimization of recommendations from SEO, UX, or Paid specialists. Manage and control promotions. Analyze customer interaction with the site for product and content development. Participate in projects that impact the achievement of objectives.

Provide support and assistance in incident resolution: Follow up on inquiries from the Digital Contact Hub. Perform continuous testing and mystery shopping to detect incidents or improvements. Participate in cross-functional projects.

Provide support and assistance in reporting tasks: Participate in the creation of briefings and reporting for actions and campaigns. Provide support for the update of dashboards and control panels. Conduct benchmarking of market trends and the commercial activity of the competition.

We offer a variety of social benefits that will contribute to your well-being.

- Exclusive discounts and financing options.

- Life insurance.

- Corporate University.

- Continuous training for professional development.

- Study grants for employees' children.

- In-house Medical Service.

- Flexible remuneration plan.

If you find this position interesting, we invite you to apply, as your experience could be very valuable to us. In our company, everyone is welcome.

View original advert (Spanish)

¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar parte de un equipo diverso, donde la evolución y el servicio al cliente son nuestra prioridad. En El Corte Inglés, nuestro trabajo es una pasión compartida.

El proyecto que te espera.

Dar soporte en tareas operativas y en el seguimiento de campañas y mercados al equipo de Growths y Operations, teniendo una visión global de los procesos y cuadros de mando del eCommerce.

Funciones principales y requisitos.

Dar soporte y apoyo en la gestión de campanas comerciales: Seguir y analizar la buena aplicación de las campanas comerciales. Participar en los análisis de rendimiento y resultados de las campanas de su categoría. Participar en los proyectos de optimización UX (navegación, aterrizaje campana...). Participar en la aplicación y optimización de las recomendaciones de los especialistas SEO, UX o Paid. Gestionar y controlar las promociones. Analizar la interacción del cliente con el site para el desarrollo de productos y contenidos. Participar en los proyectos que impacten en la consecución de sus objetivos.

Dar soporte y apoyo en la resolución de incidencias: Hacer seguimiento de las consultas del Digital Contact Hub. Realizar test continuo y mystery shopping para detectar incidencias o mejoras. Participar en proyectos transversales

Dar soporte y apoyo en tareas de reporting: Participar en la creación de briefings y reporting de acciones y campanas. Dar appoyo para la actualización de los dashboards y cuadros de mando. Hacer benchmar kde tendencias de mercado y de la actividad comercial de la competencia.

Te ofrecemos una variedad de beneficios sociales que contribuirán a tu bienestar.

- Descuentos exclusivos y opciones de financiación.

- Seguro de vida.

- Universidad Corporativa.

- Formación continua para el desarrollo profesional.

- Ayudas al estudio para hijos e hijas de empleados.

- Servicio Médico propio.

- Plan de retribución flexible.

Si te resulta interesante este puesto, te invitamos a que apliques, ya que tu experiencia podría ser muy valiosa para nosotros. En nuestra empresa todas las personas son bienvenidas.