Eurofirms Group is the leading Spanish-owned human resources and staffing firm, ranking as one of the largest players in the Iberian recruitment market. Founded in 1991, the company operates a vast network of over 150 offices across Spain, Portugal, Italy, and Chile, specializing in temporary staffing, executive search, and HR consultancy services. They are widely recognized for their 'People first' corporate philosophy, which prioritizes values and worker well-being in the recruitment process.

For international professionals, Eurofirms serves as a major gateway to the Spanish labor market, particularly in the logistics, manufacturing, and service sectors. While many of their high-volume roles require Spanish proficiency, their extensive geographic coverage across nearly every Spanish province makes them a vital resource for expats seeking to secure their first local contract or transition between industries within Spain.

Founded in 1991 in Cassà de la Selva (Girona) by Miquel Jordà, Eurofirms began as a local family business. Over three decades, it expanded through organic growth to become a multinational HR leader with over 1,000 internal employees.

For international professionals

Largest Spanish-owned HR company with a massive presence in both major cities and industrial hubs.
Specializes in high-demand sectors like logistics, food production, and hospitality, offering frequent entry-level opportunities.
Provides a streamlined digital platform for workers to manage contracts, payroll, and job applications.
Offers 'temp-to-perm' pathways, allowing international workers to gain initial Spanish work experience that often leads to long-term roles.
Maintains a strong focus on workplace values and transparent recruitment processes.

Warranty Administrator

Eurofirms

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

- Previous experience in administrative tasks; experience in automotive or warranty management will be valued.- Proficiency in office tools and ease of working with management software.- Organizational capacity, attention to detail, and customer service skills.- Proximity to the workplace is valued.- Driver's license and own vehicle to be able to reach the workplace are valued.

- Training in Administration (GM or GS) or equivalent experience.

Correct spoken and written Spanish and/or Catalan.

Job Description

At Eurofirms, we are selecting a Warranty Administrator for a leading company in the automotive sector located in Lleida. The person hired will provide support to the after-sales department, managing warranty files and coordinating communication between customers, manufacturers, and technical services.

- Management and processing of warranties, reviewing documentation, validating requirements, and registering files in the internal system.
- Coordination with manufacturers and technical services, requesting authorizations, providing information, and following up on each case.
- Customer service, providing information on coverage, deadlines, and the status of repairs or replacements.
- Document control and archiving, including delivery notes, invoices, technical reports, and associated documentation.
- Updating data in internal platforms and department management tools.
- Logistics management for the collection and shipment of parts or products under warranty.
- Preparation of reports on incidents, approved/rejected warranties, and resolution times.
- Among other tasks inherent to the position.

View original advert (Spanish)

Desde Eurofirms, estamos seleccionando una Administrativa de Garantías para una empresa líder del sector de la automoción ubicada en Lleida. La persona incorporada dará soporte al departamento de postventa, gestionando expedientes de garantía y coordinando la comunicación entre clientes, fabricantes y servicios técnicos.

- Gestión y tramitación de garantías, revisando documentación, validando requisitos y registrando los expedientes en el sistema interno.
- Coordinación con fabricantes y servicios técnicos, solicitando autorizaciones, aportando información y realizando el seguimiento de cada caso.
- Atención al cliente, ofreciendo información sobre coberturas, plazos y estado de las reparaciones o sustituciones.
- Control y archivo documental, incluyendo albaranes, facturas, informes técnicos y documentación asociada.
- Actualización de datos en plataformas internas y herramientas de gestión del departamento.
- Gestión logística de recogidas y envíos de piezas o productos en garantía.
- Elaboración de informes sobre incidencias, garantías aprobadas/rechazadas y tiempos de resolución.
- Entre otras tareas propias del puesto de trabajo.