Eurofirms Group is the leading Spanish-owned human resources and staffing firm, ranking as one of the largest players in the Iberian recruitment market. Founded in 1991, the company operates a vast network of over 150 offices across Spain, Portugal, Italy, and Chile, specializing in temporary staffing, executive search, and HR consultancy services. They are widely recognized for their 'People first' corporate philosophy, which prioritizes values and worker well-being in the recruitment process.

For international professionals, Eurofirms serves as a major gateway to the Spanish labor market, particularly in the logistics, manufacturing, and service sectors. While many of their high-volume roles require Spanish proficiency, their extensive geographic coverage across nearly every Spanish province makes them a vital resource for expats seeking to secure their first local contract or transition between industries within Spain.

Founded in 1991 in Cassà de la Selva (Girona) by Miquel Jordà, Eurofirms began as a local family business. Over three decades, it expanded through organic growth to become a multinational HR leader with over 1,000 internal employees.

For international professionals

Largest Spanish-owned HR company with a massive presence in both major cities and industrial hubs.
Specializes in high-demand sectors like logistics, food production, and hospitality, offering frequent entry-level opportunities.
Provides a streamlined digital platform for workers to manage contracts, payroll, and job applications.
Offers 'temp-to-perm' pathways, allowing international workers to gain initial Spanish work experience that often leads to long-term roles.
Maintains a strong focus on workplace values and transparent recruitment processes.

Teleoperator

Eurofirms

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

- Experience in customer service.- Disability certificate.- Proximity to the workplace is valued.

Spanish - Native

Job Description

A company dedicated to the services and technology sector is looking to hire a Teleoperator with a disability certificate in Julian Caramarillo, Madrid. The tasks to be performed are as follows:

- Making and receiving calls to customers.
- Customer service with impeccable treatment: kindness, politeness, good diction, and service orientation.
- Appointment management to schedule visits with technicians.
- Administrative tasks associated with the campaign.
- Agile use of computer applications.
- Customer Service agents offering support and effective solutions.
- Customer portfolio management with personalized follow-up and a focus on loyalty.
- Among other tasks inherent to the job position.

View original advert (Spanish)

Empresa dedicada al area de sevicios y tecnología necesita la incorporación de un/a Teleoperador/ a con certificado de discapacidad en Julian Caramarillo, Madrid. Las tareas a desempeñar son las siguientes:

- Emisión y recepción de llamadas a clientes.
- Atención al cliente con un trato impecable: amabilidad, educación, buena dicción y orientación al servicio.
- Gestión de citas para agendar visitas con técnicos.
- Tareas administrativas asociadas a la campaña.
- Uso ágil de aplicaciones informáticas.
- Agentes de Atención al Cliente ofreciendo soporte y soluciones efectivas.
- Gestión de cartera de clientes con seguimiento personalizado y enfoque en la fidelización.
- Entre otras tareas propias del puesto de trabajo.