Telesales Agent
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Requirements
- Minimum of 6 months of experience in telephone sales. - Experience in the energy sector (Endesa, Naturgy, Iberdrola, Repsol, etc.) is valued. - Accustomed to working with sales objectives and KPIs. - Good command of IT tools and CRM. - Excellent verbal communication and argumentation skills. - Profile oriented towards commercial closing. Valued- Previous experience working with comparison leads. - Experience in campaigns for changing energy suppliers. - Knowledge of electricity and gas tariffs.- Residence close to the workplace is valued.
Completed ESO (Secondary Education).
Correct spoken and written Spanish.
Job Description
We are looking to incorporate a Commercial Telesales Agent to work for a contact center company in the center of Málaga.
- Outbound calls to hot leads. Customers who have requested information through energy comparison sites and have shown interest in changing their electricity company.
- Management and follow-up of contacts through the database provided by the company. - Clear and attractive presentation of current offers.
- Advising, needs detection, and closing sales.
- Working with objectives, KPIs, and CRM tools.
- Tasks inherent to the position oriented towards the fulfillment of commercial objectives.
- Among other tasks inherent to the job position.
- Outbound calls to hot leads. Customers who have requested information through energy comparison sites and have shown interest in changing their electricity company.
- Management and follow-up of contacts through the database provided by the company. - Clear and attractive presentation of current offers.
- Advising, needs detection, and closing sales.
- Working with objectives, KPIs, and CRM tools.
- Tasks inherent to the position oriented towards the fulfillment of commercial objectives.
- Among other tasks inherent to the job position.
View original advert (Spanish)
Necesitamos incorporar un/a Teleoperador/a Comercial para trabajar en empresa del sector contact center en el centro de Málaga.
- Emisión de llamadas sobre leads calientes. Clientes que han solicitado información en comparadores energéticos y han mostrado interés en cambiar de compañía eléctrica.
- Gestión y seguimiento de contactos a través de la base de datos proporcionada por la empresa. - Presentación clara y atractiva de las ofertas vigentes.
- Asesoramiento, detección de necesidades y cierre de ventas.
- Trabajo con objetivos, KPIs y herramientas CRM.
- Tareas propias del puesto orientadas al cumplimiento de objetivos comerciales.
- Entre otras tareas propias del puesto de trabajo.
- Emisión de llamadas sobre leads calientes. Clientes que han solicitado información en comparadores energéticos y han mostrado interés en cambiar de compañía eléctrica.
- Gestión y seguimiento de contactos a través de la base de datos proporcionada por la empresa. - Presentación clara y atractiva de las ofertas vigentes.
- Asesoramiento, detección de necesidades y cierre de ventas.
- Trabajo con objetivos, KPIs y herramientas CRM.
- Tareas propias del puesto orientadas al cumplimiento de objetivos comerciales.
- Entre otras tareas propias del puesto de trabajo.