Grupo Crit is a prominent human resources and staffing firm in Spain, operating as a key subsidiary of the French multinational Groupe CRIT. The company provides comprehensive HR solutions, including temporary staffing, permanent recruitment, and specialized outsourcing services across diverse sectors such as logistics, manufacturing, and administrative services.

In Spain, the company maintains an extensive network of offices, making it a significant player for international professionals seeking entry into the Spanish job market. They frequently recruit for multilingual roles in customer service and export management, offering a bridge for expats to find employment in various regions across the country.

Founded in 1962 in France by Claude Guedj, Groupe CRIT expanded its operations into Spain to provide specialized HR services. It has since grown into one of the leading staffing agencies in the Iberian Peninsula through both organic growth and strategic acquisitions.

For international professionals

Frequently recruits for multilingual positions including English, Italian, and French speakers.
Provides a wide range of entry-level and specialized roles in logistics and administration across multiple Spanish provinces.
Acts as a major gateway for temporary-to-permanent employment contracts in the Spanish market.
Part of a large European HR group, ensuring professional recruitment standards and compliance with labor laws.

Collections Specialist

Grupo Crit

This job was originally posted in Spanish and automatically translated to English.

Job Description

At Grupo Crit, we are looking for a meticulous and proactive professional to temporarily reinforce the accounts receivable and customer accounting team of a major company located in Getafe. This position is fundamental to ensuring the correct accounting of collections, the effective monitoring of outstanding accounts receivable, and the timely resolution of accounting matters related to customers.

Key Responsibilities

Daily application of collections.

* Record and process daily customer payments in Microsoft Dynamics 365 (D365).

* Ensure that all incoming cash transactions are accurately accounted for and reconciled with the corresponding bank movements.

Management of overdue accounts receivable.

* Monitor outstanding customer balances and actively track overdue invoices.

* Perform collection activities in a professional and timely manner.

* Escalate issues when necessary and support the resolution of payment delays.

Customer communication and inbox management.

* Manage the shared Accounts Receivable inbox.

* Respond promptly to customer inquiries regarding payments, account statements, and discrepancies.

* Ensure timely and effective communication with both internal and external stakeholders.

Reconciliations and incident resolution.

* Perform customer account reconciliations and investigate discrepancies.

* Collaborate in the resolution of payment differences, deductions, and disputes.

Tracking of billing incidents.

* Track billing incidents, credit notes, and adjustments.

* Coordinate closely with the Customer Service team to efficiently resolve billing discrepancies.

Other ad-hoc tasks as may be required.

Contract Details

* Location: Getafe, Madrid (Parque Empresarial La Carpetania).

* Modality: 100% On-site.

* Duration: Temporary contract for long-term medical leave replacement (until November/December).

* Salary: €30,000 - €35,000 Gross/Year (depending on experience).

* Schedule: Monday to Thursday: 08:00 to 17:30. Friday: 08:00 to 14:00. You will have 1 hour of flexibility for entry and exit.

View original advert (Spanish)

Desde Grupo Crit buscamos un profesional meticuloso y proactivo para reforzar temporalmente el equipo de cuentas por cobrar y contabilidad de clientes de una importante empresa ubicada en Getafe. Este puesto es fundamental para garantizar la correcta contabilización de los cobros, el seguimiento eficaz de las cuentas por cobrar pendientes y la resolución oportuna de los asuntos contables relacionados con los clientes.

Responsabilidades clave

Aplicación diaria de cobros.

* Registrar y procesar los pagos diarios de los clientes en Microsoft Dynamics 365 (D365).

* Garantizar que todas las transacciones de efectivo entrantes se contabilicen con precisión y se concilien con los movimientos bancarios correspondientes.

Gestión de cuentas por cobrar vencidas.

* Supervisar los saldos pendientes de los clientes y realizar un seguimiento activo de las facturas vencidas.

* Realizar actividades de cobro de forma profesional y oportuna.

* Escalar los problemas cuando sea necesario y apoyar la resolución de los retrasos en los pagos.

Comunicación con los clientes y gestión del buzón.

* Gestionar el buzón compartido de Cuentas por Cobrar.

* Responder con prontitud a las consultas de los clientes relacionadas con pagos, extractos de cuenta y discrepancias.

* Garantizar una comunicación oportuna y eficaz con las partes interesadas, tanto internas como externas.

Conciliaciones y resolución de incidencias.

* Realizar conciliaciones de cuentas de clientes e investigar las discrepancias.

* Colaborar en la resolución de diferencias de pago, deducciones y disputas.

Seguimiento de incidencias de facturación.