Grupo Crit is a prominent human resources and staffing firm in Spain, operating as a key subsidiary of the French multinational Groupe CRIT. The company provides comprehensive HR solutions, including temporary staffing, permanent recruitment, and specialized outsourcing services across diverse sectors such as logistics, manufacturing, and administrative services.

In Spain, the company maintains an extensive network of offices, making it a significant player for international professionals seeking entry into the Spanish job market. They frequently recruit for multilingual roles in customer service and export management, offering a bridge for expats to find employment in various regions across the country.

Founded in 1962 in France by Claude Guedj, Groupe CRIT expanded its operations into Spain to provide specialized HR services. It has since grown into one of the leading staffing agencies in the Iberian Peninsula through both organic growth and strategic acquisitions.

For international professionals

Frequently recruits for multilingual positions including English, Italian, and French speakers.
Provides a wide range of entry-level and specialized roles in logistics and administration across multiple Spanish provinces.
Acts as a major gateway for temporary-to-permanent employment contracts in the Spanish market.
Part of a large European HR group, ensuring professional recruitment standards and compliance with labor laws.

Insurance Claims Processor (Madrid)

Grupo Crit

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Benefits

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Initial contract: 3-4 months with real possibilities of permanent incorporation
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Salary Range: €18,000 gross/year.

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Working hours: Monday to Friday, from 9:00 AM to 6:00 PM and Fridays from 9:00 AM to 3:00 PM. (on-call shifts from 11:30 AM to 6:00 PM)
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Location: Paseo la Castellana.

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Professional Growth: Real opportunities for development and continuous training.
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Work Environment: Be part of a passionate and committed team.
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Flexibility: Possibility of remote work after the first 3 months.

Job Description

Are you passionate about the world of insurance and do you love managing cases from start to finish? This is your opportunity!

At Grupo Crit, we are looking for an Insurance Claims Processor to join our dynamic team in the heart of Madrid. If you have experience in processing claims in the Miscellaneous line and want to be part of a prominent company in the Paseo la Castellana area, we want to meet you!

Responsibilities:

* Preparation of the file by collecting all necessary information and documentation for the process, analysis of coverage,
* Commissioning of expert reports and management of the expert report, receiving and making calls to clients or intermediaries,
* Processing assigned claims in accordance with regulations and specific instructions,
* Maintenance of reserves in accordance with regulations,
* Communication of claim denials and the economic consequences of the loss when it is not covered by the policy,
* Identification of possible fraud, execution and issuance of payments, monitoring of files,
* Verification of payments to professionals based on remuneration scales, management of video assessments with policyholders from the processing team, technical assessment of damages based on invoices and photographs provided by the intermediary or clients.

What do we offer?

*
Initial contract: 3-4 months with real possibilities of permanent incorporation
*
Salary Range: €18,000 gross/year.

*
Working hours: Monday to Friday, from 9:00 AM to 6:00 PM and Fridays from 9:00 AM to 3:00 PM. (on-call shifts from 11:30 AM to 6:00 PM)
*
Location: Paseo la Castellana.

Why join us?

Are you the person we are looking for? If you consider yourself an expert in processing material damage claims and are ready to take on new challenges, we want to meet you!

View original advert (Spanish)

¿Te apasiona el mundo de los seguros y te encanta gestionar casos desde el principio hasta el final? ¡Esta es tu oportunidad!

En Grupo Crit, estamos buscando un/a Tramitador/a de Compañía para unirse a nuestro dinámico equipo en el corazón de Madrid. Si tienes experiencia en la tramitación de siniestros del ramo de Diversos y quieres formar parte de una empresa destacada en la zona de Paseo la Castellana.

¡queremos conocerte!

Funciones:

* Preparación del expediente recopilando toda la información y documentación necesaria para el trámite, Análisis de la cobertura,
* Encargo pericial y gestión del informe pericial, Recepción y realización de llamadas de clientes o mediadores,
* Tramitación de los siniestros asignados conforme a la normativa y a instrucciones concretas,
* Mantenimiento de las reservas conforme a la normativa,
* Comunicación del rehúse y consecuencias económicas del siniestro cuando no se encuentre amparado por la cobertura de la póliza,
* Identificación de posible fraude, Realización y emisión de pagos, seguimiento de los expedientes,
* Verificación de pagos a profesionales en base a los baremos de retribución, gestión de video peritaciones con los asegurados desde el propio equipo de tramitación, valoración técnica de daños en base a facturas y fotografías aportadas por el mediador o clientes.

¿Qué ofrecemos?

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Contrato inicial: 3-4 meses con posibilidades reales de incorporación
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Banda Salarial: 18.000€ bruto/anual.

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Horario de trabajo: De lunes a viernes, de 9:00h a 18:00h y viernes de 09:00 a 15:00 h. ( guardias de 11:30 a 18:00h )
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Ubicación: Paseo la castellana.

¿Por qué unirte a nosotros?