Grupo Crit is a prominent human resources and staffing firm in Spain, operating as a key subsidiary of the French multinational Groupe CRIT. The company provides comprehensive HR solutions, including temporary staffing, permanent recruitment, and specialized outsourcing services across diverse sectors such as logistics, manufacturing, and administrative services.

In Spain, the company maintains an extensive network of offices, making it a significant player for international professionals seeking entry into the Spanish job market. They frequently recruit for multilingual roles in customer service and export management, offering a bridge for expats to find employment in various regions across the country.

Founded in 1962 in France by Claude Guedj, Groupe CRIT expanded its operations into Spain to provide specialized HR services. It has since grown into one of the leading staffing agencies in the Iberian Peninsula through both organic growth and strategic acquisitions.

For international professionals

Frequently recruits for multilingual positions including English, Italian, and French speakers.
Provides a wide range of entry-level and specialized roles in logistics and administration across multiple Spanish provinces.
Acts as a major gateway for temporary-to-permanent employment contracts in the Spanish market.
Part of a large European HR group, ensuring professional recruitment standards and compliance with labor laws.

Claims Handler - Miscellaneous (Madrid)

Grupo Crit

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Requirements: The position requires a dynamic, proactive, and decisive person, accustomed to working in a team.

Job Description

At Grupo Crit, we are looking for several Miscellaneous Claims Handlers for an important company located in Paseo la Castellana.

Required experience: At least one year in an Insurance Company, Brokerage, and/or Assistance Company in the processing of claims within the Miscellaneous branch.

Demonstrable experience in the review of expert reports and assistance budgets. Candidates whose experience is limited to telephone customer service should refrain from applying.

Knowledge: Training in Large Risks and Fraud, as well as proficiency in Microsoft Office and insurance company websites, will be positively valued.

Job functions:

* Open assigned files, control timelines, and coordinate between the parties involved in the claim (assistance, expert, insured, company).
* Review coverage by providing technical support to the Expert Network. All of this is to guarantee the quality service required by our clients and to proceed with the administrative and accounting closure of the files within the environments of the various insurers.
* Review incidents following the closure of the file.

E.T.T. Schedule: Monday to Thursday from 08:30 to 18:00 and Friday from 09:00 to 15:00 (on-call shifts from 11:30 to 18:00).

Requirements: The position requires a dynamic, proactive, and decisive person, accustomed to working in a team.

Contracting: 3 months ETT + possibility of joining the permanent staff.

Location: Paseo la Castellana.

Salary: €18,000 gross/year.

Modality: On-site.

View original advert (Spanish)

Desde Grupo Crit estamos buscando varios/as Tramitadores de Diversos para importante empresa ubicada en Paseo la Castellana.

Experiencia requerida: Al menos un año en Compañía de Seguros, Correduría y/o Empresa de Asistencia en la tramitación de siniestros del ramo de Diversos.

Experiencia demostrable en la revisión de informes periciales y presupuestos de asistencia. Abstenerse candidatos cuya experiencia se limite a la atención telefónica.

Conocimientos: Se valorará positivamente la formación en Grandes Riesgos y Fraude y el manejo de Microsoft Office y webs de compañías aseguradoras.

Funciones del puesto:

* Realizar la apertura de los expedientes asignados, control de tiempos, coordinación entre las partes implicadas en el siniestro (asistencia, perito, asegurado, compañía).
* Revisión de coberturas apoyando técnicamente a la Red Pericial. Todo ello con el fin de garantizar el servicio de calidad requerido por nuestros clientes y proceder al cierre administrativo y contable de los expedientes en los entornos de las distintas aseguradoras.
* Revisión de incidencias posteriores al cierre del expediente.

Horario E.T.T.: Horario: de lunes a jueves de 08:30 a 18:00 h. y viernes de 09:00 a 15:00 h. ( guardias de 11:30 a 18:00 h ).

Requisitos: Se requiere para el puesto a una persona dinámica, proactiva, resolutiva, acostumbrada a trabajar en equipo

Contratación: 3 meses ETT+ posibilidad de incorporase a plantilla

Ubicación: Paseo la Castellana