ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

Ilunion Outsourcing Telecare Staff (m/f/d) Bizkaia

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

ILUNION Facility Services is the ILUNION business line designed to offer quality services tailored to the customer's needs. Supported by innovation, sustainability, and respect for the environment and surroundings, we design outsourcing services for companies

VACANCY DESCRIPTION

Ilunion Outsourcing needs to incorporate 1 person for an important home telecare company within a 24/7 care service in the province of Bizkaia.
We are looking for a person to cover a medical leave (IT). We are looking for someone with a social vocation, responsible, and eager to work on a project oriented towards the well-being of people.

Job Functions:

In-person assistance to telecare users in their homes.
Responding to calls regarding incidents, alarms, or situations of need. These are never medical emergencies.
Accompaniment and support for elderly people or people in a situation of dependency until the incident is resolved.
Coordination with the care center and registration of interventions.

Labor Conditions:

Part-time (89%)
Monday to Sunday in rotating shifts (Morning/Afternoon/Night), with the corresponding legal breaks.
Temporary project for medical leave substitution.
In-person and itinerant work in the province of Bizkaia, with a higher concentration of users in the Greater Bilbao area.

Requirements:

Valid driver's license is essential.
Availability to travel throughout the province.
Availability to work rotating morning, afternoon, and night shifts.
Good interpersonal skills, responsibility, and autonomy.
Previous experience is not essential (experience in socio-sanitary care or social services will be valued).

Offered:

Company car for work travel.
Company phone.
Initial training paid by the company.

Job type: Part-time, Interim contract

Benefits:

Company car
Company phone

Job location: BIZKAIA

View original advert (Spanish)

ILUNION Facility Services es la línea de negocio de ILUNION pensada para ofrecer servicios de calidad y a medida de las necesidades del cliente. Apoyados en la innovación, la sostenibilidad y el respeto al medioambiente y al entorno, nos ocupamos de diseñar servicios de externalización para empresas

DESCRIPCION DE LA VACANTE

Ilunion Outsourcing precisa incorporar 1 persona para una importante empresa de teleasistencia a domicilio dentro de un servicio de atención 24/7 en la provincia de Bizkaia.
Buscamos una persona para cubrir una baja por IT. Pensamos en alguien con vocación social, responsable y con ganas de trabajar en un proyecto orientado al bienestar de las personas.

Funciones del puesto:

Atención presencial a personas usuarias de teleasistencia en su domicilio.
Acudir en respuesta a llamadas por incidencias, alarmas o situaciones de necesidad. No tratándose nunca de urgencias sanitarias
Acompañamiento y apoyo a personas mayores o en situación de dependencia hasta la resolución de la incidencia.
Coordinación con el centro de atención y registro de intervenciones

Condiciones Laborales:

Jornada parcial (89%)
De lunes a domingo en turnos rotatorios (M/T/N), con los descansos legales correspondientes.
Proyecto temporal por sustitución de baja por IT
Trabajo presencial e itinerante en la provincia de Bizkaia con mayor concentración de usuarios en la zona del Gran Bilbao

Requisitos:

Imprescindible carnet de conducir en vigor
Disponibilidad para desplazarse por la provincia
Disponibilidad para trabajar a turnos rotatorios de mañana, tarde y noche.
Buen trato con las personas, responsabilidad y autonomía
No es imprescindible experiencia previa (se valorará experiencia en atención sociosanitaria o servicios sociales)

Se ofrece: