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Sales Development Specialist

Rhenus Logistics
Rhenus Logistics
Bilbao, SpainOn-siteCompetitive

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What You Can Expect:

  • Develop and maintain a strong pipeline of A, B, C & (D customers -where justified by life cycle and potential). This pipeline should be clean and constantly refreshed with new customers and opportunities.
  • Conduct customer visits to understand logistics needs, trade lanes, volumes, and challenges.
  • Comply with all company rules regarding CRM usage/KPI and maintain a pipeline exclusively through the CRM.
  • Constant focus on hunting new relationships with A, B, C & (D customers -where justified by life cycle and potential)
  • Maintain strong relationship with existing A, B, C & (D customers -where justified by life cycle and potential.
  • Provide accurate forecasts and maintain a healthy sales funnel.
  • Handover new customers with clear SOPs to operations teams.
  • Resolve customer issues in a fast and timely manner to maintain satisfaction
  • Monitor customer and market development

What You Bring:

  • Bachelor degree in Business/ Logistics or equivalent experience in logistics;
  • A minimum of 5 years field sales in freight forwarding (especially Air & Ocean)
  • Decisions and Problem Solving - analyzing information, evaluating results and using effective approaches for choosing a course of action or developing appropriate solutions
  • Results Orientation - demonstrates a clear understanding of expected outcomes. Sets personal targets and strives to achieve them.
  • Client Focused - able to anticipate and identify customers' needs and expectations and what constitutes positive customer satisfaction
  • Ability to think out of the box (Entrepreneur)
  • Strong work-ethic and integrity
  • Willingness to travel as well as fluency in written and spoken English
  • Strong negotiation skills

Application managed by Rhenus Logistics