ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

Cleaning Services Supervisor (m/f/d) Tenerife

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

ILUNION Facility Services is the ILUNION business line designed to offer quality services tailored to the customer's needs. Supported by innovation, sustainability, and respect for the environment and surroundings, we specialize in designing outsourcing services for companies

At ILUNION FACILITY SERVICES, we are looking for a person to join as a Supervisor (m/f/d) in the OPERATIONS department. Their main function will be to supervise the assigned services in different workplaces for different clients, with an approximate volume of 100-125 people.

Some of your main functions will be:

Guarantee the provision of the service contracted with the client
Supervision of service quality through visits to the facilities and reviewing their cleanliness, together with the client.
Management of the personnel assigned to their services, using corporate management programs.
Management of material orders for the assigned centers.
Resolution of daily incidents from the client and the personnel under their charge.
Planning and coordination of work shifts, vacations, substitutions, permits, ...
Guarantee compliance regarding OSH (Occupational Safety and Health) and the Environment.

Requirements we need you to have:

Minimum desirable education: High School Diploma or Higher Degree in Commerce.
Knowledge of Office package, Outlook.
SAP, SSFF and Visual Plan are valued.
B driving license and vehicle.
Experience as a cleaning manager, Service and team management.
Empathetic, decisive person, focused on both external and internal customers.
Ability to work and commitment to the company and the Team.
Preference for persons with a disability certificate equal to or greater than 33%.

What do we offer you?
Stable contract.
Remote work 1 day a week.
Full-time position with flexible start and end times from Monday to Thursday. And Fridays? You will also have flexible hours, but on an intensive workday.
Intensive workday during the months of July, August, and Christmas week.
Through the MyFlex Project, the possibility to enjoy flexible remuneration products: medical society, daycare, meals, transport, and training.
Employee discounts and benefits for belonging to the ILUNION Group on vacations and trips, shows, cinema, technology and appliances, sporting goods, and thousands of other plans.

View original advert (Spanish)

ILUNION Facility Services es la línea de negocio de ILUNION pensada para ofrecer servicios de calidad y a medida de las necesidades del cliente. Apoyados en la innovación, la sostenibilidad y el respeto al medioambiente y al entorno, nos ocupamos de diseñar servicios de externalización para empresas

Desde ILUNION FACILITY SERVICES buscamos una persona para que se incorpore como Supervisor (h/m/d) en el departamento de OPERACIONES. Tendrá como función principal el supervisar los servicios asignados en diferentes centros de trabajo para diferentes clientes, con un volumen aproximado de 100-125 personas.

Algunas de tus principales funciones serán:

Garantizar la prestación del servicio contratado con el cliente
Supervisión de la calidad del servicio, mediante visitas a las instalaciones y revisando la limpieza de estas, junto al cliente.
Gestión del personal asignado a sus servicios, mediante programas de gestión corporativos.
Gestión de pedidos de materiales de los centros asignados.
Resolución de incidencias diarias del cliente y del personal a su cargo.
Planificación y coordinación de turnos de trabajo, vacaciones, sustituciones, permisos, ...
Garantizar el cumplimiento en materia de PRL y Medioambiente.

Aspectos que necesitamos que tengas:

Formación mínima deseable: Bachiller o Grado Superior en Comercio.
Conocimientos paquete Office, Outlook.
Valorable SAP, SSFF y Visual Plan.
Carné de conducir B y vehículo.
Experiencia como responsable de limpieza, Gestión de servicios y de equipos.
Persona empática, resolutiva, enfocada al cliente tanto externo como interno.
Capacidad de trabajo y compromiso con la empresa y el Equipo.
Preferencia para persona con certificado de discapacidad igual o superior al 33%.

¿Qué te ofrecemos?
Contrato estable.
Teletrabajo de 1 día a la semana.
Jornada completa con un horario de entrada y de salida flexible de lunes a jueves. Y, ¿los viernes? También contarás con flexibilidad horaria, pero en jornada intensiva.
Jornada intensiva los meses de julio, agosto y semana de Navidad.
A través del Proyecto MyFlex, posibilidad de disfrutar de productos de retribución flexible: sociedad médica, guardería, comida, transporte y formación.
Descuentos y beneficios como empleado/a por pertenecer al Grupo ILUNION en vacaciones y viajes, espectáculos, cine, tecnología y electrodomésticos, artículos deportivos y miles planes más.