knowmad mood is a leading Spanish technology consulting firm specializing in digital transformation, software development, and IT strategy. With a workforce of over 2,500 professionals, the company provides high-impact services across various sectors including banking, insurance, and retail, helping organizations navigate complex technological shifts through innovation and agile methodologies.

Headquartered in Madrid, the company maintains a significant presence across Spain with multiple regional hubs and a strong culture of remote work. For international professionals, knowmad mood is an attractive employer due to its involvement in large-scale international projects, frequent requirements for English-speaking talent, and a flexible "work from anywhere" policy for many of its technical roles.

Founded in 1994 as atSistemas, the company rebranded to knowmad mood in 2023 to reflect its international expansion and digital transformation focus. It is currently listed on the BME Growth market and continues to grow through both organic development and strategic acquisitions.

For international professionals

Offers a high volume of 100% remote roles, allowing employees to live anywhere in Spain.
Many positions specifically require high English proficiency (C1 level), making it accessible for international talent.
Publicly traded on the BME Growth market, indicating financial stability and corporate transparency.
Operates multiple physical offices in major Spanish cities including Madrid, Barcelona, and Palma de Mallorca for those preferring hybrid work.
Actively hires for modern tech stacks including AI, Cloud (AWS/Azure), and DevOps.

Quality and Process Manager

knowmad mood

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We are knowmad mood!

We are a leading digital transformation company, constantly evolving and at the forefront of technology. We were born to provoke real change through innovation and sustainable development, with the mission of adding value to clients and boosting our talent.

Made up of more than 3,000 creative, digital, and innovative people connected to a purpose and capable of generating connections with people all over the world. A responsible, flexible team with a high capacity to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and a passion for technology in every project.

The values that mark our course and guide us toward excellence are collaboration, innovation, commitment, fun, and trust.

If you become part of our team, you will be responsible for:

Minimum of 5 years of experience in ISO9001 and ISO14001 certifications.
Developing a culture of continuous improvement across all company departments, both internal and productive.
Collaborating with the heads of different departments to analyze inefficiencies and propose process improvements.
Conducting economic studies to analyze the viability of improvement proposals.
Leading continuous improvement projects from their implementation.
Defining methodologies and new procedures.
Monitoring the Quality Management System.

To join our team, we expect from you:

University degree in Engineering (Industrial - Telecommunications - Computer Science), Business Administration, or Business Studies.
5 to 10 years of experience in a similar position.
Advanced level of Microsoft Office, preferably Office 365.
Experience with process diagramming tools, preferably Confluence / Gliffy.
A person with a clear service orientation, positive energy, initiative, and the ability to work with teams.
Minimum of 5 years of experience implementing continuous improvement processes, preferably in company operations or ICT departments.
High orientation toward the digital transformation of the company through the redesign and improvement of its processes and procedures.
Conversational level of English
Experience in CMMI is recommended.

And with us, you can enjoy:

✅ Internal training and access to certifications ♻ Check our calendar here:

https://www.knowmadmood.com/es/talento/formacion

✅ Flexible remuneration plan (health insurance, transport, nursery vouchers, restaurant vouchers)

✅ Brand Ambassador, through our referral plan

Recommend your friends and get an extra!

✅ Events, meetups, techdays, talks... and much more!

✅ 26 days of rest (22 vacation days, 2 discretionary days, and December 24th and 31st as default holidays)

✅ Schedule: 8:30 to 18:00 (flexible) Mon-Thu and Fri 8:00 to 15:00, and Summer Intensive in July and August from 8:00 to 15:00

To stay up to date with our news, follow us here -> knowmad mood

At knowmad mood we are committed to equal opportunities and respect for diversity. We apply our Equality Plan and the principle of non-discrimination in all our selection processes.

View original advert (Spanish)

We are knowmad mood!

Somos una compañía líder en transformación digital, en constante evolución y a la vanguardia de la tecnología. Nacimos para provocar un cambio real a través de la innovación y el desarrollo sostenible, con la misión de aportar valor a los clientes e impulsar nuestro talento.

Formado por más de 3.000 personas creativas, digitales e innovadoras conectadas a un propósito y capaces de generar conexiones con personas de todo el mundo. Un equipo responsable, flexible y con alta capacidad de adaptación a las necesidades de nuestros clientes y del mercado, a la vez que proporciona valor, visión, creatividad, expertise, profesionalidad y pasión por la tecnología en cada proyecto.

Los valores que marcan nuestro rumbo y nos guían hacia la excelencia son la colaboración, la innovación, el compromiso, la diversión y la conﬁanza.

Si pasas a formar parte de nuestro equipo, te encargarás de:

Experiencia mínima de 5 años en las certificaciones de la ISO9001 y ISO14001.
Desarrollar una cultura de mejora continua en todos los departamentos de la empresa, tanto internos como productivos.
Colaborar con los responsables de los distintos departamentos para analizar las ineficiencias y proponer mejoras a los procesos.
Realizar estudios económicos para analizar la viabilidad de las propuestas de mejora.
Liderar proyectos de mejora continua desde su implantación.
Definir metodologías y nuevos procedimientos.
Monitorizar el Sistema de Gestión de la Calidad.

Para unirte a nuestro equipo esperamos de ti:

Grado universitario en Ingeniería (Industrial - Telecomunicaciones - informática), ADE, Empresariales.
Experiencia de 5 a 10 años en puesto similar.
Nivel avanzado de Microsoft Office, preferiblemente en Office 365.
Experiencia con herramientas de diagramado de procesos, preferiblemente Confluence / Gliffy.
Persona con clara orientación al servicio, energía positiva, iniciativa y capacitación para trabajar con equipos.
Experiencia mínima de 5 años implantando procesos de mejora continua, preferiblemente en operativas de empresas o departamentos TIC.
Alta orientación a la transformación digital de la empresa a través del rediseño y mejora de sus procesos y procedimientos.
Inglés a nivel conversación
Recomendable experiencia en CMMI.

Y con nosotros podrás disfrutar de:

✅Formación interna y acceso a certificaciones ♻Consulta nuestro calendario aquí:

https://www.knowmadmood.com/es/talento/formacion

✅Plan de retribución flexible (seguro médico, transporte, tickets guardería, tickets restaurante)

✅Embajador de nuestra marca, a través de nuestro plan amigo

¡Recomienda a tus amigos y llévate un extra!

✅¡Eventos, meetups, techdays, charlas...y mucho más!

✅ 26 días de descanso (22 días vacaciones, 2 días de libre disposición y 24 y 31 diciembre festivos por defecto)

✅ Horario: 8.30 a 18h ( flexible) L-J y V 8 a 15h e Intensiva de Verano Julio y Agosto de 8 a 15h

Para estar al corriente de nuestras novedades síguenos aquí -> knowmad mood

En knowmad mood nos comprometemos con la igualdad de oportunidades y el respeto a la diversidad. Aplicamos nuestro Plan de Igualdad y el principio de no discriminación en todos nuestros procesos de selección.