Makro is a leading wholesale distribution company specializing in the food and hospitality (HoReCa) sectors, operating as the Spanish subsidiary of the German multinational METRO AG. The company serves as a primary supplier for professional customers including restaurants, hotels, and catering businesses through a vast network of cash-and-carry stores and advanced delivery services. Globally, the parent group employs approximately 90,000 people and maintains a presence in over 30 countries, making it a heavyweight in the international food wholesale industry.

In Spain, Makro maintains a robust presence with dozens of centers distributed across the country, offering a diverse range of opportunities for international professionals in commercial management, digital solutions, and logistics. The company is currently undergoing a significant digital transformation, focusing on providing digital tools to the hospitality sector, which creates unique roles for multilingual and tech-oriented talent. Their corporate culture emphasizes professional growth through structured programs and the stability of a well-established multinational environment.

Makro was founded in 1968 in Amsterdam and expanded rapidly across Europe. It entered the Spanish market in 1972 with its first store in Madrid, and its European operations were later acquired by the German METRO AG group.

For international professionals

Part of the METRO AG group, offering potential for international mobility and a global corporate network.
Operates over 37 centers across Spain, providing job opportunities in various regions beyond the major hubs of Madrid and Barcelona.
Actively recruits for digital transformation roles aimed at modernizing the Spanish hospitality and catering industry.
Offers the 'DespeGO' program, a structured initiative designed to integrate and develop junior talent within the organization.

Key Account Manager - Palma de Mallorca

Makro

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Hola, Hallo, Hello! Do you want to be part of the team transforming the hospitality industry?
If your answer is yes, keep reading because you've come to the right place. You have probably heard of us or may even know someone who works at Makro; after all, we have more than 3,500 collaborators across Spain, but we want you to get to know us better. Makro is a subsidiary of the German METRO Group, whose goal is to take distribution within the HoReCa sector to its highest level, leveraging the advantages of digitalization and delivery services while always keeping the focus on the customer and the success of their business.

Job Description

We are looking for a Key Account Manager to join our team at Makro Palma de Mallorca.

Your mission: you will detect the needs and sales potential of Key Account customers, with the objective of increasing sales, customer share, and account profitability within the benchmarks established by the company.

Your main functions:

You will anticipate customer needs in order to detect their potential and viability.
You will carry out acquisition processes in accordance with defined procedures and using company tools.
You will analyze the potential and viability of each account, coordinating transversally with the relevant parties at MAKRO.
You will implement action plans to correct deviations from the account plan and manage the financial impact of customer risk.

At an organizational level>:

Reports to the Key Account Manager Lead
No team reports.

Requirements

What are we looking for in you?

Vocational training, Bachelor's degree, or University degree.
At least 3 years of experience in similar roles managing key accounts, relying on your commercial, analytical, and synthesis skills.
Knowledge of the local hospitality market.
Good organizational and task planning skills, as well as the ability to work in dynamic, goal-oriented environments, will be valued.
Valid and recognized driver's license.
Intermediate level of English is an advantage.

Additional Information

What do we offer?

🌍Be part of an international company, a leader in wholesale distribution that seeks to continuously contribute to the culture and social life of the more than 30 countries where we are present.

💳You will have a competitive fixed and variable salary, daily allowances, and the possibility to opt for our flexible remuneration program. Additionally, your working hours will be Monday to Friday.

🙌Benefits that include discounts at Makro, a 24-hour health consultation app, a Christmas hamper and a day off during Christmas, and much more.

🚀The opportunity for continuous development through top-tier training resources such as our MPower platform, our exclusive Sales Academy, the Gofluent language program, or our Goodhabitz catalog with a multitude of masterclasses.

🚘One of our strategic pillars is sustainability. Therefore, we will provide you with a hybrid company vehicle and a fuel card for both personal and professional use.

🥂Just as special moments are celebrated in bars and restaurants, at #equipomakro we also celebrate special days throughout the year.

📋This position will have an indefinite contract full-time.

We are ONE METRO

If everything you've read fits your professional expectations, wait, because there's more. At Makro, you will find an authentic, inspiring team, passionate about the hospitality sector (of course 😉) where you can create and leave your mark 💙. A team we call 'ONE METRO', with whom we have fun, celebrate, advance, and win together. Only this way will we manage to make a difference and reach the top.

At Makro, we are committed to Equal Opportunity between women and men and pledge to guarantee it in our selection processes.

View original advert (Spanish)

Descripción de la empresa

Hola, Hallo, Hello! ¿Quieres ser parte del equipo que está transformando la hostelería?
Si tu respuesta es sí, sigue leyendo porque estás en el lugar correcto. Seguramente hayas escuchado hablar de nosotros o incluso conozcas a alguien que trabaja en Makro, claro, somos más de 3500 colaboradores en toda España, pero queremos que nos conozcas más. Makro es una filial del Grupo alemán METRO, cuyo objetivo es llevar la distribución dentro del sector HoReCa a su máximo nivel, aprovechando las ventajas que ofrece la digitalización, el servicio de entrega y manteniendo siempre el foco en el cliente y en el éxito de su negocio.

Descripción del empleo

Nos encontramos en la búsqueda de un/a Gestor/a Comercial de Grandes Cuentas para unirse a nuestro equipo de Makro Palma de Mallorca.

Tu misión; detectarás las necesidades y potencial de ventas de clientes de Grandes Cuentas, con el objetivo de incrementar las ventas, la cuota en el cliente y rentabilidad de la cuenta dentro de los baremos establecidos por la compañía.

Tus principales funciones:

Te anticiparás a las necesidades del cliente, con el objetivo de detectar su potencial y viabilidad.
Realizarás los procesos de captación de acuerdo con los procedimientos definidos y usando las herramientas de la compañía.
Analizarás el potencial y viabilidad de cada cuenta, coordinándote de forma transversal con los implicados en MAKRO.
Pondrás en marcha planes de acción para corregir desviaciones sobre el plan de cuenta y gestionarás el impacto financiero del riesgo del cliente.

A nivel organizativo:

Reportará al Responsable de Grandes Cuentas
No tiene equipo a cargo.

Requisitos

¿Qué buscamos en ti?

Formación profesional, Licenciatura o Grado.
Experiencia de al menos 3 años en puestos similares gestionando grandes cuentas, apoyándote en tus capacidades comerciales, de análisis y síntesis.
Conocimiento del mercado hostelero de forma local.
Se valorará poseer buena capacidad de organización y planificación de tareas, así como la habilidad para trabajar en entornos dinámicos y orientado a objetivos.
Permiso de conducir vigente y homologado.
Valorable nivel de inglés intermedio.

Información adicional

¿Qué te ofrecemos?

🌍Ser parte de una compañía internacional, líder en distribución mayorista y que busca contribuir continuamente a la cultura y vida social de los más de 30 países en los que estamos presentes.

💳Tendrás un salario fijo y variable competitivo, dietas diarias y la posibilidad de optar por nuestro programa de retribución flexible. Además, tu jornada de trabajo será de lunes a viernes.

🙌Beneficios que incluyen descuentos en Makro, una app para consultas de salud 24 horas, cesta y un día libre en Navidad y mucho más.

🚀La oportunidad de que tengas un desarrollo continuo, a través de distintos recursos formativos de primer nivel como nuestra plataforma MPower, nuestra exclusiva Academia de Ventas, el programa de idiomas Gofluent o nuestro catálogo Goodhabitz con multitud de masterclasses.

🚘 Uno de nuestros pilares estratégicos es la sostenibilidad. Por ello, te proporcionaremos un vehículo de empresa híbrido y una tarjeta de combustible, para tu uso personal y profesional.

🥂Así como en los bares y restaurantes se celebran momentos especiales, en #equipomakro también festejamos días especiales a lo largo del año.

📋Esta posición tendrá un contrato indefinido a tiempo completo.

Somos ONE METRO

Si todo lo que has leído encaja con tus expectativas profesionales espera porque aún hay más. En Makro te encontrarás con un equipo auténtico, inspirador, apasionado por el sector de la hostelería (por supuesto 😉) y en el que podrás crear y dejar tu huella 💙. Un equipo al que llamamos 'ONE METRO', con el que nos divertimos, celebramos, avanzamos y ganamos juntos. Sólo así conseguiremos marcar la diferencia y llegar a la cima.

En Makro nos implicamos con la Igualdad de Oportunidades entre mujeres y hombres y nos comprometemos a garantizarla en los procesos de selección que realizamos.