Makro is a leading wholesale distribution company specializing in the food and hospitality (HoReCa) sectors, operating as the Spanish subsidiary of the German multinational METRO AG. The company serves as a primary supplier for professional customers including restaurants, hotels, and catering businesses through a vast network of cash-and-carry stores and advanced delivery services. Globally, the parent group employs approximately 90,000 people and maintains a presence in over 30 countries, making it a heavyweight in the international food wholesale industry.

In Spain, Makro maintains a robust presence with dozens of centers distributed across the country, offering a diverse range of opportunities for international professionals in commercial management, digital solutions, and logistics. The company is currently undergoing a significant digital transformation, focusing on providing digital tools to the hospitality sector, which creates unique roles for multilingual and tech-oriented talent. Their corporate culture emphasizes professional growth through structured programs and the stability of a well-established multinational environment.

Makro was founded in 1968 in Amsterdam and expanded rapidly across Europe. It entered the Spanish market in 1972 with its first store in Madrid, and its European operations were later acquired by the German METRO AG group.

For international professionals

Part of the METRO AG group, offering potential for international mobility and a global corporate network.
Operates over 37 centers across Spain, providing job opportunities in various regions beyond the major hubs of Madrid and Barcelona.
Actively recruits for digital transformation roles aimed at modernizing the Spanish hospitality and catering industry.
Offers the 'DespeGO' program, a structured initiative designed to integrate and develop junior talent within the organization.

Delivery Specialist (night shift) - El Prat de Llobregat Platform

Makro

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company description

Hola, Hallo, Hello! Do you want to be part of the team that is transforming the hospitality industry?
If your answer is yes, keep reading because you are in the right place. You have probably heard of us or may even know someone who works at Makro; of course, we have more than 3,500 collaborators across Spain, but we want you to get to know us better. Makro is a subsidiary of the German Group METRO, whose goal is to take distribution within the HoReCa sector to its maximum level, leveraging the advantages offered by digitalization and delivery services while always maintaining a focus on the customer and the success of their business.

Job description

We are looking for a Delivery Specialist (night shift) Customer to join our team at the Makro Platform in Barcelona (El Prat de Llobregat). Below, we provide all the details of the role:

Your mission will be to supervise all Delivery operations carried out at the platform, ensuring the daily compliance of processes and objectives established by Makro by the Operator and transport agencies, with the aim of ensuring the level of service required by our customers, with the highest possible quality and at the lowest cost for the company.

Your main functions:

You will guarantee compliance with the quality and safety levels established by the company.
You will ensure the profitability of the entire operation by controlling all determining KPIs and proposing improvement actions
You will supervise the billing process and the administrative processes for order and document management.
You will control the operational processes of order preparation, reverse logistics, packaging management, and dispatch
You will plan the transport plan for last-mile delivery routes to customers.

At an organizational level:

You will report to the Delivery Manager of the Platform.
You will not have a team in charge.

Requirements

What are we looking for in you?

Minimum previous experience of 1 or 2 years in similar operational positions, both in last-mile platforms as well as in logistics operators and/or warehouse management

Please note that this position is carried out on the night shift from 01:00 to 09:00.

Additional information

What do we offer you?

🌍To be part of an international company, a leader in wholesale distribution that seeks to continuously contribute to the culture and social life of the more than 30 countries in which we are present.

🙌Benefits that include discounts at Makro, a 24-hour health consultation app, a gift basket and a day off at Christmas, the possibility of opting for our flexible remuneration plan, and much more.

🚀The opportunity for continuous development through various top-level training resources such as our MPower platform, the Gofluent language program, or our Goodhabitz catalog with numerous masterclasses.

🥂Just as special moments are celebrated in bars and restaurants, at #equipomakro we also celebrate special days throughout the year.

📋This position will have a full-time Permanent contract.

We are ONE METRO

If everything you have read fits your professional expectations, wait, because there is more. At Makro, you will find an authentic, inspiring team, passionate about the hospitality sector (of course 😉) and where you can create and leave your mark 💙. A team we call 'ONE METRO', with whom we have fun, celebrate, advance, and win together. Only in this way will we manage to make a difference and reach the top.

At Makro, we are committed to Equal Opportunity between women and men and we pledge to guarantee it in the selection processes we carry out.

View original advert (Spanish)

Descripción de la empresa

Hola, Hallo, Hello! ¿Quieres ser parte del equipo que está transformando la hostelería?
Si tu respuesta es sí, sigue leyendo porque estás en el lugar correcto. Seguramente hayas escuchado hablar de nosotros o incluso conozcas a alguien que trabaja en Makro, claro, somos más de 3500 colaboradores en toda España,pero queremos que nos conozcas más. Makro es una filial del Grupo alemánMETRO, cuyo objetivo es llevar la distribución dentro del sector HoReCa a sumáximo nivel, aprovechando las ventajas que ofrece la digitalización, el serviciode entrega y manteniendo siempre el foco en el cliente y en el éxito de su negocio.

Descripción del empleo

Nos encontramos en la búsqueda de un/a Especialista Delivery (turno noche) Cliente para unirse a nuestro equipo en la Plataforma de Makro en Barcelona (El Prat de Llobregat). A continuación, te contamos todos los detalles del rol:

Tu misión será; supervisar todas las operaciones Delivery que se realizan en la plataforma, asegurando el cumplimento diario de los procesos y objetivos establecidos por Makro por parte del Operador y las agencias de transporte, con el objetivo de asegurar el nivel de servicio requerido por nuestros clientes, con la mayor calidad posible y al menor coste para la compañía.

Tus principales funciones:

Garantizarás el cumplimiento de los niveles de calidad y seguridad establecidos por la compañía.
Velarás por la rentabilidad de toda la operación controlando todos los KPI determinantes y proponiendo acciones de mejora
Supervisarás el proceso de facturación y los procesos administrativos de gestión de pedidos y documental.
Controlarás los procesos operativos de preparación de pedidos, logística inversa, gestión de embalajes y expedición
Planificarás el plan de transporte de rutas última milla de reparto a clientes.

A nivel organizativo:

Reportarás a la Responsable Delivery de la Plataforma.
No tendrás equipo a cargo.

Requisitos

¿Qué buscamos en ti?

Experiencia mínima previa 1 o 2 años en puestos operativos similares, tanto en plataformas ultima milla como en operador logístico y/o gestión de almacenes

Ten en cuenta que esta posición se desarrolla en turno de noche de 01.00hrs a 09.00hrs.

Información adicional

¿Qué te ofrecemos?

🌍Ser parte de una compañía internacional, líder en distribución mayorista y que busca contribuir continuamente a la cultura y vida social de los más de 30 países en los que estamos presentes.

🙌Beneficios que incluyen descuentos en Makro, una app para consultas de salud 24 horas, cesta y un día libre en Navidad, la posibilidad de optar por nuestro plan de retribución flexible y mucho más.

🚀La oportunidad de que tengas un desarrollo continuo, a través de distintos recursos formativos de primer nivel como nuestra plataforma MPower, el programa de idiomas Gofluent o nuestro catálogo Goodhabitz con multitud de masterclasses.

🥂Así como en los bares y restaurantes se celebran momentos especiales, en #equipomakro también festejamos días especiales a lo largo del año.

📋Esta posición tendrá un contrato Indefinido a tiempo completo.

Somos ONE METRO

Si todo lo que has leído encaja con tus expectativas profesionales espera porque aún hay más. En Makro te encontrarás con un equipo auténtico, inspirador, apasionado por el sector de la hostelería (por supuesto 😉) y en el que podrás crear y dejar tu huella 💙. Un equipo al que llamamos 'ONE METRO', con el que nos divertimos, celebramos, avanzamos y ganamos juntos. Sólo así conseguiremos marcar la diferencia y llegar a la cima.

En Makro nos implicamos con la Igualdad de Oportunidades entre mujeres y hombres y nos comprometemos a garantizarla en los procesos de selección que realizamos.