Makro is a leading wholesale distribution company specializing in the food and hospitality (HoReCa) sectors, operating as the Spanish subsidiary of the German multinational METRO AG. The company serves as a primary supplier for professional customers including restaurants, hotels, and catering businesses through a vast network of cash-and-carry stores and advanced delivery services. Globally, the parent group employs approximately 90,000 people and maintains a presence in over 30 countries, making it a heavyweight in the international food wholesale industry.

In Spain, Makro maintains a robust presence with dozens of centers distributed across the country, offering a diverse range of opportunities for international professionals in commercial management, digital solutions, and logistics. The company is currently undergoing a significant digital transformation, focusing on providing digital tools to the hospitality sector, which creates unique roles for multilingual and tech-oriented talent. Their corporate culture emphasizes professional growth through structured programs and the stability of a well-established multinational environment.

Makro was founded in 1968 in Amsterdam and expanded rapidly across Europe. It entered the Spanish market in 1972 with its first store in Madrid, and its European operations were later acquired by the German METRO AG group.

For international professionals

Part of the METRO AG group, offering potential for international mobility and a global corporate network.
Operates over 37 centers across Spain, providing job opportunities in various regions beyond the major hubs of Madrid and Barcelona.
Actively recruits for digital transformation roles aimed at modernizing the Spanish hospitality and catering industry.
Offers the 'DespeGO' program, a structured initiative designed to integrate and develop junior talent within the organization.

Temporary POS/TPV Installation Technician (Hospitality) - Bilbao

Makro

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Hello, Hallo, Hello! Do you want to be part of the team transforming the hospitality industry?
If your answer is yes, keep reading because you've come to the right place. You've probably heard of us or may even know someone who works at Makro; of course, we have more than 3,500 collaborators across Spain, but we want you to get to know us better. Makro is a subsidiary of the German METRO Group, whose goal is to take distribution within the HoReCa sector to its highest level, leveraging the advantages of digitalization and delivery services while always keeping the focus on the customer and the success of their business.

Job Description

We are looking for a Temporary POS/TPV Installation Technician (Hospitality) to join our Makro Bilbao team. Are you ready to be part of the best sales force in Spain? Below are all the details of the role:

Your mission: you will ensure the correct configuration and operation of TPVs and POS systems, providing training and technical support to optimize the customer experience. Additionally, you will manage incidents to offer quick solutions and continuously improve the service.

Your main functions will be:

You will be responsible for the configuration of TPVs and POS equipment once the Commercial Manager has completed the sale.
You will visit customers with the mission to configure, explain, and train staff on the use of the software and equipment.
You will manage existing incidents with these devices to provide solutions to our customers.

At an organizational level:

You will report to the POS Coordinator.
You will not have a team reporting to you.

Requirements

What are we looking for in you?

Education in Computer Science and Communications or similar.
Previous experience of at least 2 years in the configuration of TPVs or POS equipment.
Experience in on-site technical assistance for resolving incidents with this equipment.
Valid and approved driver's license.
Planning skills, organization, customer service, and problem-solving abilities will be valued.

Please note that this is a temporary position and requires travel throughout the Basque Country, Navarra, La Rioja, and Cantabria.

Additional Information

What do we offer?

🌍Be part of an international company, a leader in wholesale distribution, seeking to continuously contribute to the culture and social life of the more than 30 countries where we are present.

💳You will have a competitive salary, daily allowances, and the possibility to opt for our flexible remuneration program. Additionally, your working day will be Monday to Friday.

🙌Benefits including discounts at Makro, a 24-hour health consultation app, a Christmas hamper and a day off, and much more.

🚀The opportunity for continuous development through various top-level training resources such as our MPower platform, our exclusive Sales Academy, the Gofluent language program, or our Goodhabitz catalog with numerous masterclasses.

🚘One of our strategic pillars is sustainability. Therefore, we will provide you with a hybrid company vehicle and a fuel card for both personal and professional use.

🥂Just as special moments are celebrated in bars and restaurants, at #equipomakro we also celebrate special days throughout the year.

📋This position will have a temporary contract full-time.

We are ONE METRO

If everything you've read fits your professional expectations, wait, because there's more. At Makro, you will find an authentic, inspiring team, passionate about the hospitality sector (of course 😉) where you can create and leave your mark 💙. A team we call 'ONE METRO', with whom we have fun, celebrate, advance, and win together. Only this way will we manage to make a difference and reach the top.

At Makro, we are committed to Equal Opportunity between women and men and pledge to guarantee it in the selection processes we carry out.

View original advert (Spanish)

Descripción de la empresa

Hola, Hallo, Hello! ¿Quieres ser parte del equipo que está transformando la hostelería?
Si tu respuesta es sí, sigue leyendo porque estás en el lugar correcto. Seguramente hayas escuchado hablar de nosotros o incluso conozcas a alguien que trabaja en Makro, claro, somos más de 3500 colaboradores en toda España, pero queremos que nos conozcas más. Makro es una filial del Grupo alemán METRO, cuyo objetivo es llevar la distribución dentro del sector HoReCa a su máximo nivel, aprovechando las ventajas que ofrece la digitalización, el servicio de entrega y manteniendo siempre el foco en el cliente y en el éxito de su negocio.

Descripción del empleo

Nos encontramos en la búsqueda de un/a Técnico/a Instalador TPV/POS (Hostelería) Temporal para unirse a nuestro equipo de Makro Bilbao. ¿Estás list@ para ser parte de la mejor fuerza de ventas de España? A continuación, te contamos todos los detalles del rol:

Tu misión; asegurarás la correcta configuración y funcionamiento de los TPV y POS, proporcionando formación y soporte técnico para optimizar la experiencia del cliente. Además, gestionarás incidencias para ofrecer soluciones rápidas y mejorar continuamente el servicio

Tus principales funciones serán:

Te responsabilizarás de la configuración de los TPV's y equipos POS una vez que el Gestor Comercial haya efectuado la venta.
Visitarás a los clientes con la misión de configurar, explicar y formar al personal en el uso del software y los equipos.
Gestionarás las incidencias existentes con este dispositivo para poder ofrecer soluciones a nuestros clientes.

A nivel organizativo:

Reportarás al Coordinador/a POS.
No tendrás equipo a cargo.

Requisitos

¿Qué buscamos en ti?

Formación en Informática y Comunicaciones o similar.
Experiencia previa de al menos 2 años en la configuración de TPVs o equipos POS.
Experiencia en asistencia técnica en cliente para la resolución de incidencias con estos equipos.
Permiso de conducir vigente y homologado.
Se valorarán habilidades de planificación, organización, atención al cliente y resolución de problemas.

Ten en cuenta que esta posición es temporal y que requerimos desplazamientos por País Vasco, Navarra, La Rioja y Cantabria.

Información adicional

¿Qué te ofrecemos?

🌍Ser parte de una compañía internacional, líder en distribución mayorista y que busca contribuir continuamente a la cultura y vida social de los más de 30 países en los que estamos presentes.

💳Tendrás un salario competitivo, dietas diarias y la posibilidad de optar por nuestro programa de retribución flexible. Además, tu jornada de trabajo será de lunes a viernes.

🙌Beneficios que incluyen descuentos en Makro, una app para consultas de salud 24 horas, cesta y un día libre en Navidad y mucho más.

🚀La oportunidad de que tengas un desarrollo continuo, a través de distintos recursos formativos de primer nivel como nuestra plataforma MPower, nuestra exclusiva Academia de Ventas, el programa de idiomas Gofluent o nuestro catálogo Goodhabitz con multitud de masterclasses.

🚘 Uno de nuestros pilares estratégicos es la sostenibilidad. Por ello, te proporcionaremos un vehículo de empresa híbrido y una tarjeta de combustible, para tu uso personal y profesional.

🥂Así como en los bares y restaurantes se celebran momentos especiales, en #equipomakro también festejamos días especiales a lo largo del año.

📋Esta posición tendrá un contrato temporal a tiempo completo.

Somos ONE METRO

Si todo lo que has leído encaja con tus expectativas profesionales espera porque aún hay más. En Makro te encontrarás con un equipo auténtico, inspirador, apasionado por el sector de la hostelería (por supuesto 😉) y en el que podrás crear y dejar tu huella 💙. Un equipo al que llamamos 'ONE METRO', con el que nos divertimos, celebramos, avanzamos y ganamos juntos. Sólo así conseguiremos marcar la diferencia y llegar a la cima.

En Makro nos implicamos con la Igualdad de Oportunidades entre mujeres y hombres y nos comprometemos a garantizarla en los procesos de selección que realizamos.