ManpowerGroup is a global leader in workforce solutions, specializing in recruitment, staffing, and talent management across more than 75 countries. As a Fortune 500 company, it operates at a massive scale, connecting millions of job seekers with organizations in industries ranging from finance and IT to logistics and manufacturing.

In Spain, Manpower maintains a significant presence with a vast network of offices that serve as a key entry point for international professionals. The company frequently manages high-volume recruitment for multilingual shared service centers and multinational clients, offering a wide array of roles that often include language premiums and support for those navigating the Spanish job market for the first time.

Founded in 1948 in Milwaukee, Wisconsin, ManpowerGroup began as a niche staffing agency before expanding globally in the 1950s. It has since grown into one of the world's largest HR and recruitment firms, listed on the NYSE.

For international professionals

Frequently recruits for multilingual roles requiring English, Portuguese, French, or German.
Offers a wide range of positions in banking, logistics, and administration suitable for various experience levels.
Provides opportunities in both major cities like Madrid and Barcelona and smaller industrial hubs across Spain.
Acts as a primary staffing partner for major global brands like Amazon and GXO operating within Spain.

Customer Service Representative - Portuguese (M/F/X)

Manpower España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Customer Service Representative - Portuguese (M/F/X) Customer Service Representative - Portuguese (M/F/X)

Are you looking to be part of a leading company in the service and customer care sector in Spain? Join our team in Paterna and develop your career in a dynamic and multicultural environment. We offer growth opportunities, continuous training, and a collaborative work environment where your talent will be valued and enhanced.

Main Responsibilities:

Handle and resolve customer inquiries in Portuguese, providing quality and efficient service.
Manage calls, emails, and other communication channels with customers.
Record and update information in internal customer management systems.
Identify needs and offer appropriate solutions, ensuring customer satisfaction.
Collaborate with other departments to ensure comprehensive and effective service.

Required Skills and Qualifications:

Excellent command of spoken and written Portuguese.
Effective communication skills and empathy toward customers.
Ability to work in a team and manage multiple tasks simultaneously.
Customer orientation and problem-solving skills.
Basic knowledge of IT tools and CRM systems.
Availability to work in shifts and on-site in Paterna.

If you are a proactive person, eager to learn, and passionate about providing excellent customer service, we are looking for you! Don't miss the opportunity to be part of a growing company and take the next step in your professional career. Apply now and join our team!

Schedule: one week from 9:00 to 14:00 and 15:00 to 18:00, another week from 11:30 to 14:30 and 15:30 to 20:30. Within these shifts, one day a week is a split shift from 10:00 to 14:00 and 16:30 to 20:30

With the possibility of permanent hiring.
Knowledge of optics and related products is required.

View original advert (Spanish)

Atención al cliente con portugués (H/M/X) Atención al cliente con portugués (H/M/X)

¿Buscas formar parte de una empresa líder en el sector de servicios y atención al cliente en España? Únete a nuestro equipo en Paterna y desarrolla tu carrera en un entorno dinámico y multicultural. Ofrecemos oportunidades de crecimiento, formación continua y un ambiente de trabajo colaborativo donde tu talento será valorado y potenciado.

Responsabilidades principales:

Atender y resolver consultas de clientes en portugués, brindando una atención de calidad y eficiente.
Gestionar llamadas, correos electrónicos y otros canales de comunicación con los clientes.
Registrar y actualizar información en los sistemas internos de gestión de clientes.
Identificar necesidades y ofrecer soluciones adecuadas, asegurando la satisfacción del cliente.
Colaborar con otros departamentos para garantizar una atención integral y efectiva.

Habilidades y cualificaciones requeridas:

Excelente dominio del portugués hablado y escrito.
Habilidades de comunicación efectiva y empatía con los clientes.
Capacidad para trabajar en equipo y gestionar múltiples tareas simultáneamente.
Orientación al cliente y habilidades para la resolución de problemas.
Conocimiento básico de herramientas informáticas y sistemas CRM.
Disponibilidad para trabajar en turnos y en modalidad presencial en Paterna.

Si eres una persona proactiva, con ganas de aprender y te apasiona brindar un excelente servicio al cliente, ¡te estamos buscando! No pierdas la oportunidad de formar parte de una empresa en crecimiento y dar el siguiente paso en tu carrera profesional. ¡Postúlate ahora y únete a nuestro equipo!

Horario: una semana de 9.00 a 14.00 y de 15.00 a 18.00, otra semana de 11.30 a 14.30 y de 15.30 a 20.30. Dentro de estos turnos, un día a la semana jornada hace jornada partida de 10.00 a 14.00 y de 16.30 a 20.30

Con posibilidad de incorporación a la plantilla de empresa.
Con conocimientos de óptica y de los productos