Temporary Customer Service. Advanced English (M/F/X)
Temporary Customer Service. Advanced English (M/F/X)
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
On behalf of Manpower, we are selecting a Customer Service profile with experience in Excursions for direct incorporation into a company in the tourism sector, collaborating with an international operator at the destination (Mallorca).
What will be your mission?
You will be the person responsible for advising and selling excursions to international clients during their stay, guaranteeing an excellent and personalized experience.
Main functions
- Direct customer service at assigned hotels
- Presentation and sale of excursions (defined portfolio, no cold calling)
- Participation in information sessions and welcome points
- Payment management and closing of sales
- Reporting to the area manager
Requirements
- Advanced English (essential)
- Experience in customer service (tourism, retail, call center or similar)
- Commercial profile, with initiative and customer orientation
- Own vehicle (mileage and maintenance are paid)
- Availability for travel between hotels
- Knowledge of Mallorca is valued
Conditions
- Permanent seasonal contract (March - October season)
- Full-time (40h/week)
- Rotating shifts, including weekends (not all)
- 2 consecutive days off
- Base salary €20,000 + variable for sales (approx. 4%)
What do we offer you?
- Incorporation into a consolidated international project
- Dynamic role, with direct contact with foreign clients
- Commercial environment oriented towards results and professional development
View original advert (Spanish)
Desde Manpower seleccionamos perfil de Atención al Cliente con experiencia en Excursiones para incorporación directa en empresa del sector turístico, colaborando con operador internacional en destino (Mallorca).
¿Cuál será tu misión?
Serás la persona responsable de asesorar y vender excursiones a clientes internacionales durante su estancia, garantizando una experiencia excelente y personalizada.
Funciones principales
- Atención directa a clientes en hoteles asignados
- Presentación y venta de excursiones (portfolio definido, no venta fría)
- Participación en sesiones informativas y puntos de bienvenida
- Gestión de cobros y cierre de ventas
- Reporte al responsable del área
Requisitos
- Inglés avanzado (imprescindible)
- Experiencia en atención al cliente (turismo, retail, call center o similar)
- Perfil comercial, con iniciativa y orientación al cliente
- Vehículo propio (se abona kilometraje y mantenimiento)
- Disponibilidad para desplazamientos entre hoteles
- Valorable conocimiento de Mallorca
Condiciones
- Contrato fijo discontinuo (temporada marzo - octubre)
- Jornada completa (40h/semana)
- Turnos rotativos, incluyendo fines de semana (no todos)
- 2 días de descanso consecutivos
- Salario base 20.000 € + variable por ventas (aprox. 4%)
¿Qué te ofrecemos?
- Incorporación a un proyecto internacional consolidado
- Rol dinámico, con contacto directo con cliente extranjero
- Entorno comercial orientado a resultados y desarrollo profesional