Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Assistant Housekeeping Manager - Torre Melina A Gran Melia

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Knowledge of hotel operations.
Organization and planning skills.
Knowledge of hygiene regulations and standards.
Skills in handling complaints and claims.
Skills in cost and budget management.
Service vocation.
Proactivity. At Meliá, we are all VIPs.

Benefits

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
MISSION
Support the Housekeeping Manager in all administrative and operational responsibilities. This includes ensuring that rooms and public areas meet hotel standards, managing inventories and supplies, implementing cleaning procedures, and coordinating with other departments.

What will be your main functions?
Ensure adequate coverage and supervision of the cleaning sections at all times.
Ensure that all rooms are prepared and inspected according to cleaning standards.
Assist the Housekeeping Manager in the daily supervision of the cleaning staff.
Assign tasks and supervise the work of room attendants or cleaners.
Manage the staff under your charge and assign the daily workload in each case.
Implement relevant Housekeeping procedures related to cleaning.
Take charge of and ensure the training of new hires.
Ensure that all management and handling procedures for linens and uniforms are respected.
Ensure there is an adequate stock level for the proper functioning of the cleaning department and ensure replenishments accordingly.
Regularly review the night shift for cleaning.
Share highlights of daily activity with the Housekeeping Manager, including internal and external guest incidents.
Assist the Housekeeping Manager in fulfilling administrative responsibilities.
Ensure close coordination with reception, food and beverage, as well as guest relations regarding usual and unusual guest requests. Additionally, stay informed about all VIPs visiting or staying at the hotel. Personally inspect VIP rooms.
Manage any customer complaints professionally, taking ownership and resolving them effectively or providing support in conflict resolution.
Ensure strict control of room keys and section keys.

What are we looking for?
Knowledge of hotel operations.
Organization and planning skills.
Knowledge of hygiene regulations and standards.
Skills in handling complaints and claims.
Skills in cost and budget management.
Service vocation.
Proactivity. At Meliá, we are all VIPs.

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially those related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People", follow us on:

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View original advert (Spanish)

"El mundo es tuyo con Meliá"

Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.

Descubre algunos de los beneficios que ofrecemos: