Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Administrative Assistant with Customer Service Experience - Gavà - Immediate Start

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience in administration and customer service?

The selected candidate will be responsible for coordinating daily routes, organizing pickups and deliveries, communicating with carriers, customers, and internal colleagues, tracking services, and resolving potential transport-related incidents.

Main functions:

Coordination of shipments and pickups.
Organization and tracking of transport routes.
Contact with carriers, customers, and internal departments.
Incident management and updating service status.
Control of documentation related to deliveries and pickups.
Administrative support for logistics area tasks.

Daily planning, tracking, and shipment claims primarily, although it also includes a telephone customer service component.
Customer service, after-sales service, and technical service; customer service involves repair quotes, pickups, acceptance of offers, among other functions.

Intermediate or higher degree in administration.
Location close to the workplace or possession of a car.
Positive attitude and motivation.

Temporary contract with real possibilities of permanent employment after 3 months.
The company will close for the middle two weeks of August.
Salary: 21,500 gross per year.
Schedule: 8:30 to 14:00 and 15:00 to 18:00 Monday to Thursday. Friday from 8:00 to 14:00.
Opportunity to work in a stable company with a very good working environment.

View original advert (Spanish)

¿Tienes experiencia como administrativa/o y en atención al cliente?

La persona seleccionada se encargará de coordinar diariamente las rutas, organizar las recogidas y entregas, comunicarse con transportistas, clientes y compañeros internos, realizar el seguimiento de los servicios y resolver posibles incidencias relacionadas con el transporte.

Funciones principales:

Coordinación de envíos y recogidas.
Organización y seguimiento de rutas de transporte.
Contacto con transportistas, clientes y departamentos internos.
Gestión de incidencias y actualización del estado de los servicios.
Control de documentación relacionada con entregas y recogidas.
Apoyo administrativo en tareas del área logística.

Planning diario, seguimiento y reclamaciones de envíos principalmente, aunque también incluya un servicio de atención al cliente telefónico.
Atención cliente , servicio post-venta y servicio técnico, la atención al cliente es sobre presupuestos de reparaciones, recogidas, aceptación de ofertas entre otras funciones.

Grado medio o superior en administración.
Ubicación cercana al puesto de trabajo o disponer de coche.
Actitud y ganas

Contrato temporal con posibilidades reales de pase a empresa después de los 3 meses.
En agosto la empresa cerrará las dos semanas de en medio.
Salario 21500 brutos anuales
Horario: 8.30 a 14:00 y de 15:00 a 18:00h de lunes a jueves. Viernes de 8-14.
Oportunidad de trabajar en una empresa estable y con muy buen ambiente laboral