Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Health Insurance Benefits Administrative Assistant

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Work this summer with your afternoons free in Bilbao city!

If you are a sharp person with great people skills and have previous experience in the INSURANCE SECTOR OR HEALTH MUTUALS (managing registrations, sick leave/I.T. reports, and medical reports), we are looking for you!
Join a major insurance company from July 1st to September 15th, working from 08:00 to 15:00, Monday to Friday.

Support tasks in the Claims Department:

o Digitalize documentation received by email into the corresponding files

o Open claim files

o Handle incoming calls and take notes on requirements

o Initial calls to insured parties (inform them of the file opening, confirm the data on the record, ask about their medical situation: start of the process, treatment, upcoming consultations...)

o Generate payment lists and verify they are processed correctly. Send closed files to the service centers in Barcelona.

Support tasks in the Administration/Issuance Department:

o Register new clients

o Digitalize documentation

o Telephone support

o Mail management and sending the weekly courier

o Other administrative tasks that may arise

Availability to work from June 29th to September 15th.

Experience and Knowledge: We are looking for candidates familiar with the management of medical documentation (sick leave/I.T. reports, medical reports, diagnoses). Previous experience in the following will be highly valued:

Health claims or subsidy departments in insurance companies.

Administrative management in health mutuals or medical centers.

(Note: Profiles exclusively from workplace accident mutuals are not a fit).

Skills: A very active, "sharp" person with the ability to work autonomously.

Interpersonal Skills: It is essential to have great empathy and a very pleasant telephone manner, as health issues are discussed with professionals and self-employed individuals on sick leave.

Schedule: Monday to Friday, from 08:00 to 15:00 (Intensive morning shift).
Salary: 1,981 gross euros /month

Contract period: From June 29th to September 15th.

Location: Bilbao city.

View original advert (Spanish)

¡Trabaja este verano con las tardes libres en Bilbao ciudad! ¿¿

Si eres una persona espabilada, con don de gentes y tienes experiencia previa en el SECTOR SEGUROS O MUTUAS DE SALUD (gestionando altas, bajas por I.T. e informes médicos), ¡te estamos buscando!
Únete a una importante compañía aseguradora del 1 de julio al 15 de septiembre en horario de 08:00 a 15:00 de lunes a viernes.

Tareas de apoyo en el departamento de Siniestros

o Digitalizar la documentación recibida por e-mail en los correspondientes expedientes

o Aperturar expedientes de siniestros

o Atención de llamadas entrantes tomando nota de lo que necesitan

o Primeras llamadas a asegurad@s (se les informa de la apertura del expediente, se confirman los datos que tenemos en la ficha, se le pregunta sobre su situación médica: inicio del proceso, tratamiento, próximas consultas...)

o Sacar listado de pagos y cotejar que se realizan correctamente. Envío de los expedientes cerrados a los SSCC en Barcelona.

Tareas de apoyo en el departamento de Administración/Emisión

o Alta de clientes

o Digitalizar la documentación

o Atención telefónica

o Gestión del correo y envío valija semanal

o Otras tareas administrativas que puedan surgir

Disponiblidad para trabajar del 29 de junio al 15 de septiembre.

Experiencia y Conocimientos: Buscamos candidatos/as familiarizados con la gestión de documentación médica (partes de alta/baja por I.T., informes, diagnósticos). Se valorará muy positivamente la experiencia previa en:

Departamentos de siniestros de salud o subsidios en compañías de seguros.

Gestión administrativa en mutuas sanitarias o centros médicos.

(Nota: No encajan perfiles exclusivos de mutuas de accidentes de trabajo).

Habilidades: Persona muy activa, "espabilada" y con capacidad para trabajar con autonomía.

Trato: Imprescindible contar con una gran empatía y un trato muy agradable al teléfono, ya que se tratan temas de salud con profesionales y autónomos en situación de baja.

Horario: De lunes a viernes, de 08:00 a 15:00 horas (Jornada intensiva de mañana).
Salario 1981 euros brutos /mes

Periodo contractual: Del 29 de junio al 15 de septiembre.

Ubicación: Bilbao ciudad.