Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Reservation Agent

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking for a professional career opportunity in the tourism sector and want to work in it? Do you have immediate availability? Do you have communication skills and a desire to keep growing?
If the answer is yes, keep reading!

The main functions for your position are:

- Customer service via telephone and email
- Customer advisory
- Administrative tasks
- Reservation management

- Communication skills
- Experience as a customer service teleoperator
- Experience in travel agencies or similar is valued
- Bilingual Spanish; Catalan or other languages (valued)
- Customer orientation
- Positive attitude
- Basic proficiency in the Office suite

- Full-time, Monday to Friday (40h)
- Schedule:
Monday to Thursday: from 9:20 to 19:00 (with 1 hour for lunch)
Friday: from 9:20 to 14:40
+ 1 Saturday per month working from home (after the onboarding period)
- On-site work model
- Hourly salary: 10.08 Euros gross/hour
- Temporary contract + possibility of a permanent contract
- Location: Barcelona City (Near the La Barceloneta metro stop)

View original advert (Spanish)

¿Estás buscando una oportunidad para tu carrera profesional en el sector turístico y quieres trabajar en ello? ¿Tienes disponibilidad inmediata? ¿Tienes habilidades comunicativas y ganas de seguir creciendo?
¡Si la respuesta es sí, sigue leyendo!

Las funciones principales para tu puesto de trabajo son:

- Atención al cliente telefónica y vía mail
- Asesoramiento al cliente
- Gestiones administrativas
- Gestión de reservas

- Habilidades comunicativas
- Experiencia como teleoperador/a atención al cliente
- Valorable experiencia en agencias de viajes o similiares
- Castellano Bilingüe Catalán u otros idiomas (valorable)
- Orientación al cliente
- Buena predisposición
- Dominio básico paquete office

- Jornada Completa de Lunes a Viernes (40h)
- Horario:
Lunes a jueves: de 9:20 a 19:00 (con 1 hora de descanso para comer)
Viernes: de 9:20 a 14:40h
+ 1 sábado al mes de teletrabajo (después de adaptación)
- Modelo de trabajo presencial
- Salario por hora: 10,08 Euros bruto/hora
- Contrato temporal + posibilidad de indefinido
- Ubicación: Barcelona Ciudad (Cerca de la parada de metro La Barceloneta)