Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service - Pharma Sector. Part-time

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you interested in working full-time and do you have experience in the area of customer service? At Randstad, we are looking for candidates like you! If you are looking for a job where you can continue to develop in the area of client management and have a stable job, this is the offer for you.
You will have the opportunity to work in an unbeatable environment, where people are key to the company's success. Furthermore, you will not be alone; you will receive training where everything you need to know to correctly perform the duties of the position will be explained.

Within the Member Service department, you will perform the following functions:

Recording orders, inquiries, and routing management tasks to other departments.
Following up on incidents until their resolution.
Managing fax and email from Members.
Providing information, searching for, and tracking items with supply problems for members.

Are you ready? This is what we need from you:

- Accustomed to working with IT support.
- Good communication skills and customer orientation.
- Education: Intermediate Vocational Training (Ciclo Formativo Grado Medio).
- Languages: Catalan C2.
- Experience: 1 year.

The following will be valued:
- Intermediate Vocational Training in Pharmacy and Parapharmacy (or similar).

Possibility of two schedules:

Schedule of 30 hours per week, Monday to Saturday from 9:00 to 14:00, with a contract from Monday to Sunday and on-call shifts.

Schedule of 30 hours per week, Monday to Saturday from 16:00 to 21:00, with a contract from Monday to Sunday and on-call shifts.

Your salary will be 10.16 euros gross/hour.

You will work in Gavà, in an industrial estate area, so it is necessary for you to have a car or motorcycle.

Temporary contract with the possibility of becoming a permanent employee.

View original advert (Spanish)

¿Estás interesado/a en trabajar en jornada completa y tienes experiencia en el área de atención al cliente? En Randstad, buscamos candidatos como tú! Si estás estás buscando un trabajo donde poder seguir desarrollándote el área de gestión de clientes y tener un trabajo estable, ésta es tu oferta.
Tendrás la posibilidad de trabajar en un ambiente inmejorable, donde las personas son clave para buen hacer de la compañía. Además no estarás solo/a, tendrás una formación donde te explicarán todo aquello que necesites saber para desarrollar correctamente las funciones del puesto.

Dentro del departamento de Atención al Socio realizarás las siguientes funciones:

Grabación de pedidos, consultas y derivación de gestiones a otros departamentos.
Seguimiento de las incidencias hasta la finalización de estas.
Gestión del fax y correo electrónico de los Socios.
Información, búsqueda y seguimiento de artículos con problemas de suministro de los socios.

¿Estás list@? Esto es lo que necesitamos de ti

- Acostumbrado/a a trabajar con soporte informático.
- Buenas dotes comunicativas y orientación al cliente.
- Formación: Ciclo Formativo Grado Medio
- Idiomas: Catalán C2
- Experiencia: 1 año

Se valorará:
- Formación en Grado Medio en Farmacia y parafarmacia. (o similares)

Posibilidad de hacer dos horarios:

Horario de 30 horas semanales, de lunes a sábado en horario de 9:00 a 14:00, con contrato de lunes a domingo y guardias.

Horario de 30 horas semanales, de lunes a sábado en horario de 16:00 a 21:00, con contrato de lunes a domingo y guardias.

Tu salario será de 10,16 euros bruto/hora

Trabajarás en Gavá, en una zona de polígono, por lo que es necesario que tengas coche o moto.

Contrato temporal con posibilidad de incorporación a plantilla.