Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Service Coordinator (Junior Profile) - Afternoon Shift

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you an analytical person, super organized, and with innate digital agility? We are looking for a Junior profile with plenty of initiative and character to join us as a Service Coordinator for the afternoon shift.

You will work in direct collaboration with the Department Manager, serving as their right hand in operations. Your mission will not be one of passive office work: we are looking for someone with the temperament and confidence necessary to organize the workflow of the shift colleagues, resolve unforeseen issues on the fly, and ensure that everything runs like clockwork.

Operational Coordination: Supervise and direct the daily operations of the afternoon shift, ensuring the fulfillment of service objectives.

Team Management: Support the organization of shift colleagues, assigning tasks and redistributing workloads efficiently.

Incident Resolution: Solve any problem or operational deviation in real time with a decisive attitude and calmness.

Analysis and Reporting: Monitoring operational data, controlling metrics, and preparing daily reports using IT tools.

Digital Competencies: High level of Excel and great fluency/speed in learning and using IT tools (we are looking for a technologically "savvy" profile).

Experience: Junior profile, although it is very valuable to have previously worked as a shift supervisor, team coordinator, or in positions requiring the organization of other people.

Languages: Fluent and bilingual proficiency in Spanish and Catalan (essential).

Key Skills: High capacity for prioritization, attention to detail, stress resistance, and excellent communication skills to lead the team with tact.

Flexibility: Availability to adapt to specific hourly needs required by operations.

Salary: 19,000 gross per year in 12 payments.

Contract: Permanent seasonal (fijo discontinuo) commercial contract.

Schedule: Afternoon shift (approximately from 12:00 PM to 8:00 PM).

Learning and Mentoring: A unique opportunity to learn direct operational management alongside the Service Manager (Judith).

View original advert (Spanish)

¿Eres una persona analítica, súper organizada y con una agilidad digital innata? Buscamos un perfil Junior con mucha iniciativa y carácter para incorporarse como Coordinador/a de Servicio en el turno de tarde.

Trabajarás en colaboración directa con la Responsable del departamento, siendo su mano derecha en la operativa. Tu misión no será de despacho pasivo: buscamos a alguien con el temple y la soltura necesarios para organizar los flujos de trabajo de los compañeros del turno, resolver imprevistos al vuelo y asegurar que todo funcione como un reloj.

Coordinación operativa: Supervisar y dirigir la operativa diaria del turno de tarde, asegurando el cumplimiento de los objetivos del servicio.

Gestión de equipos: Apoyar en la organización de los compañeros de turno, asignando tareas y redistribuyendo cargas de trabajo de manera eficiente.

Resolución de incidencias: Solventar cualquier problema o desviación operativa en tiempo real con actitud resolutiva y calma.

Análisis y Reporting: Seguimiento de datos operativos, control de métricas y elaboración de reportes diarios a través de herramientas informáticas.

Competencias digitales: Nivel alto de Excel y gran soltura/rapidez aprendiendo y manejando herramientas informáticas (buscamos un perfil muy "espabilado/a" tecnológicamente).

Experiencia: Perfil Junior, pero siendo muy valioso haber trabajado previamente como responsable de turno, coordinador/a de equipo o puestos que requieran organizar a otras personas.

Idiomas: Dominio fluido y bilingüe de Castellano y Catalán (imprescindible).

Habilidades clave: Alta capacidad de priorización, atención al detalle, resistencia al estrés y excelentes dotes de comunicación para liderar al equipo con mano izquierda.

Flexibilidad: Disponibilidad horaria para adaptarse a las necesidades puntuales que exija la operativa.

Salario: 19.000 brutos anuales en 12 pagas.

Contrato: Fijo discontinuo mercantil.

Horario: Turno de tarde (aproximadamente de 12:00h a 20:00h),

Aprendizaje y Mentoring: oportunidad única de aprender gestión operativa directa junto a la Responsable del servicio (Judith).