Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

This job was published 5 months ago

Support Technician

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about the support area and interested in further developing your career in stable projects?

User Support: Provide Level 1 and 2 technical support in person, remotely, or by phone.
Incident Management: Register, prioritize, and resolve tickets in the management platform (ticketing system).
Hardware Maintenance: Installation, configuration, and repair of equipment (PCs, laptops, printers, and peripherals).
Software Support: Installation and updating of operating systems (Windows/macOS), office suites (Office 365), and corporate software.
Access Administration: Management of user additions, removals, and changes in Active Directory and email configuration.
Networks and Connectivity: Resolution of basic connectivity problems, configuration of WiFi networks, VPN, and structured cabling.
Technological Inventory: Keep the company's hardware asset and software license control up to date.
Security: Execute backup protocols and ensure the removal of malware or viruses on end-user equipment.

Operating Systems: Advanced mastery of Windows 10/11 and basic/intermediate knowledge of macOS or Linux.
Office 365: Experience administering accounts, Outlook, Teams, and user licenses.
Hardware: Ability to diagnose physical failures, expand RAM memory, change disks (SSD), and configure peripherals.
Networks: Knowledge of TCP/IP protocols, configuration of routers, switches, VPN networks, and structured cabling.
Active Directory (AD): Basic experience in managing users, groups, and password resets.
Remote Tools: Proficiency in assistance software (TeamViewer, AnyDesk, RDP) and Ticketing systems (Jira, ServiceNow, Zendesk, or similar).

What are you waiting for to become part of our great Randstad Digital team? Here you will find reasons to do so: CONTINUOUS TRAINING PLAN, annual training plan, access to a technical training e-learning platform, and a skills training platform. MENTORSHIP AND CAREER PLAN, You will have a Randstad Digital reference close to you at all times. WORK-LIFE BALANCE, We know that your personal life is as important as your professional one, which is why you can enjoy 23 vacation days and, in most of our projects, you will have a flexible schedule. COMMITMENT and STABILITY, Joining a continuously growing company that bets on new technologies. COMPETITIVE SALARY according to your professional experience. Competitive contractual CONDITIONS, Flexible remuneration plan (restaurant card and nursery vouchers) and Randstad Care, a platform for exclusive offers and discounts. REFER-A-FRIEND PLAN, if you help us grow the team, we will reward you with financial compensation. Confidentiality in the selection process is guaranteed. Are you eager and do you feel prepared to take on a new challenge like ours? We are waiting for you!çhttps://www.youtube.com/watch?v=ZpazhoepZ4

View original advert (Spanish)

¿Eres un apasionad@ del área del soporte y te interesa seguir desarrollando tu carrera en proyectos estables?

Atención al Usuario: Brindar soporte técnico de Nivel 1 y 2 de forma presencial, remota o telefónica.
Gestión de Incidencias: Registrar, priorizar y resolver tickets en la plataforma de gestión (sistema de ticketing).
Mantenimiento de Hardware: Instalación, configuración y reparación de equipos (PCs, laptops, impresoras y periféricos).
Soporte de Software: Instalación y actualización de sistemas operativos (Windows/macOS), suites de ofimática (Office 365) y software corporativo.
Administración de Accesos: Gestión de altas, bajas y cambios de usuarios en Active Directory y configuración de correos electrónicos.
Redes y Conectividad: Resolución de problemas básicos de conectividad, configuración de redes WiFi, VPN y cableado estructurado.
Inventario Tecnológico: Mantener actualizado el control de activos de hardware y licencias de software de la compañía.
Seguridad: Ejecutar protocolos de respaldo (backups) y asegurar la eliminación de malware o virus en los equipos finales.