Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

IT Support Technician

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

* On-site technical support: Provide assistance and incident resolution to users both in-person and remotely within corporate environments.
* Installation and configuration: Perform the installation, update, and maintenance of corporate software.
* IT infrastructure maintenance: Carry out preventive and corrective maintenance of the site's computer equipment.
* Incident management: Register, classify, and resolve technical support requests using ITSM management tools.

* Academic background: Higher Level Vocational Training (FP Grado Superior) in the field of Computer Science or an equivalent degree.
* Required experience: Total professional experience of more than 2 years in on-site technical support tasks, IT equipment maintenance, and software installation.
* Tool management: Previous experience in direct user support and incident management through ITSM tools.
* Additional valuation: Experience participating in projects within the Public Sector will be positively valued.
* Personal competencies: Problem-solving ability, customer orientation, and proactivity.
* Valid documentation to work in Spain (DNI/NIE + Social Security registration).

* Vacancy to cover specific service days: from July 15th to 27th and on September 3rd, 4th, 7th, and 9th.
* Full-time

View original advert (Spanish)

* Soporte técnico en sede: Brindar asistencia y resolución de incidencias a usuarios de manera presencial y remota en entornos corporativos.
* Instalación y configuración: Realizar la instalación, actualización y mantenimiento de software corporativo.
* Mantenimiento de infraestructura TI: Llevar a cabo el mantenimiento preventivo y correctivo de los equipos informáticos de la sede.
* Gestión de incidencias: Registrar, clasificar y solucionar las solicitudes de soporte técnico mediante herramientas de gestión ITSM.