Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

French-Speaking Teleoperator

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have native or bilingual proficiency in French and a passion for sales? At Randstad, we are looking for candidates like you! If you are motivated by customer service, international environments, and are looking for a stable project to develop your potential, this is your opportunity. Would you like to be part of a multicultural, dynamic, and growing team? Keep reading, we want to meet you!

As part of the sales and customer service area for the French market, your main functions will be:

Making and receiving calls to provide advice and sell the product catalog to customers in the French market.

Management, processing, and tracking of orders, ensuring excellence in service.

Maintaining the existing customer portfolio and prospecting for new business opportunities.

Resolving commercial incidents and providing after-sales support.

Updating and recording information in the company's database and management system.

Languages: Native or bilingual level of French (total fluency in both speaking and writing is essential). A good level of Spanish will be positively valued.

Experience: Previous experience in telemarketing, sales, customer service, or commercial management in international markets is valued.

Skills: Excellent communication skills, empathy, customer orientation, and a focus on achieving objectives.

Tools: Fluent use of office tools (Excel, Word, email) and proficiency with management systems (CRM).

Availability: Immediate start for a split-shift position on-site.

Job stability: Initial 3-month contract through Randstad (staffing agency) with a permanent transition to the client company's payroll upon completion of this period.

Working hours: Full-time from Monday to Friday on a split-shift basis, allowing you to disconnect and enjoy free weekends.

Work modality: 100% on-site in modern facilities, ideal for fostering teamwork and continuous learning.

Work environment: Integration into a large, dynamic, multicultural team with an excellent working atmosphere.

Professional development: Opportunity for growth and a career plan within a company in full international expansion.

View original advert (Spanish)

¿Tienes un dominio nativo o bilingüe del francés y te apasiona el ámbito comercial? ¡En Randstad buscamos candidatos y candidatas como tú! Si te motiva la atención al cliente, los entornos internacionales y buscas un proyecto estable donde desarrollar tu potencial, esta es tu oportunidad. ¿Te gustaría formar parte de un equipo multicultural, dinámico y en pleno crecimiento? ¡Sigue leyendo, queremos conocerte!

Formando parte del área de ventas y atención al cliente para el mercado francés, tus funciones principales serán:

Emisión y recepción de llamadas para el asesoramiento y venta del catálogo de productos a clientes del mercado francés.

Gestión, tramitación y seguimiento de pedidos, asegurando la excelencia en el servicio.

Fidelización de la cartera de clientes existente y prospección de nuevas oportunidades comerciales.

Resolución de incidencias comerciales y de atención posventa.

Actualización y registro de la información en la base de datos y sistema de gestión de la empresa.

Idiomas: Nivel nativo o bilingüe de francés (imprescindible fluidez total tanto oral como escrita). Se valorará positivamente un buen nivel de español.

Experiencia: Valorable experiencia previa en puestos de telemarketing, ventas, atención al cliente o gestión comercial en mercados internacionales.

Habilidades: Excelentes dotes comunicativas, empatía, orientación al cliente y a la consecución de objetivos.

Herramientas: Manejo fluido de herramientas ofimáticas (Excel, Word, correo electrónico) y soltura con sistemas de gestión (CRM).

Disponibilidad: Incorporación inmediata para trabajar a jornada partida de manera presencial.

Estabilidad laboral: Contrato inicial de 3 meses a través de Randstad (ETT) con incorporación real e indefinida a la plantilla de la empresa cliente al finalizar este periodo.

Jornada laboral: Completa de lunes a viernes en modalidad de jornada partida, permitiéndote desconectar y disfrutar de los fines de semana libres.

Modalidad de trabajo: 100% presencial en unas instalaciones modernas, ideales para fomentar el trabajo en equipo y el aprendizaje continuo.