SGS is the world's leading testing, inspection, and certification company, recognized as the global benchmark for sustainability, quality, and integrity. With a massive network of over 99,000 employees and more than 2,600 offices and laboratories worldwide, the company provides essential services across industries including agriculture, energy, chemicals, and consumer goods to help businesses comply with international standards.

In Spain, SGS maintains a robust presence with a network of offices and technical centers spanning the entire country. The Spanish division is particularly significant for international professionals as it serves as a hub for global corporate functions, including IT, Finance, and Digital Innovation. This creates a multicultural work environment where global projects are managed from Spanish cities, offering a blend of local stability and international career mobility.

Founded in 1878 in Rouen, France, as a grain-inspection house, the company moved its headquarters to Geneva in 1919. It went public in 1981 and has since grown through global expansion to become the world leader in the TIC (Testing, Inspection, and Certification) sector.

For international professionals

SGS Spain hosts global centers of excellence for IT and Finance, frequently recruiting for roles where English is the primary working language.
The company has a widespread geographic footprint in Spain, offering opportunities in major cities like Madrid and Barcelona as well as industrial and coastal regions.
As a global leader in certification, employees have access to world-class internal training and professional development programs that are recognized globally.
The work culture is highly technical and process-oriented, making it an ideal fit for engineers, auditors, and data specialists looking for structured career paths.

Mystery Shopper

SGS

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

SGS is the world's leading company in inspection, verification, testing, and certification. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories worldwide.

Job Description

We are looking for collaborators who are registered as self-employed and wish to supplement their working day by participating in visits within the Mystery Shopper programs that we develop.

Each year we carry out projects where, acting as just another customer, we visit establishments in different sectors (automotive, fashion, catering, banking, communications, etc.) to interact and evaluate the quality of service being offered to customers. We offer you the opportunity to join the SGS team with local activity coordination, adjusting your level of commitment and availability within your province/locality.

Guidance and training on areas for improvement in the quality of the audits performed to help enhance your performance.

Access to an agile, intuitive, and easy-to-use management platform to upload your audit reports.

Requirements

Minimum education level of Higher Vocational Training, High School Diploma, or equivalent.

User-level computer skills.

Observation, memorization, and writing skills are required, as well as a driver's license and hourly and geographical availability within your province.

Additional courses in Customer Service, hospitality, etc., will be valued.

Additional Information

At SGS, as part of our firm commitment to promoting equal opportunity and respect for diversity, we ensure that all our selection processes are carried out objectively, impartially, and fairly, as well as free from any type of bias or discrimination

Videos To Watch

View original advert (Spanish)

Descripción de la empresa

SGS es la compañía líder mundial en inspección, verificación, pruebas y certificación. SGS es reconocido como el referente mundial de calidad e integridad. Con más de 94,000 empleados, SGS opera una red de más de 2,600 oficinas y laboratorios en todo el mundo.

Descripción del empleo

Buscamos colaboradores/as que estén dados de alta en el régimen de autónomos y que quieran completar su jornada laboral participando en visitas dentro de los programas de Cliente misterioso que desarrollamos.

Cada año realizamos trabajos en los que actuando como un/a cliente más, visitamos establecimientos en diferentes sectores (auto, moda, restauración, banca, comunicaciones, etc.) para interactuar y poder evaluar la calidad de servicio que se está ofreciendo a los clientes. Te ofrecemos integrarte en el equipo de SGS con coordinación local de la actividad, ajustando tu nivel de compromiso y disponibilidad en tu provincia/localidad.

Asesoramiento y formación sobre áreas de mejora en la calidad de las auditorías realizadas que permitan mejorar tu desempeño.

Acceso a plataforma de gestión ágil, intuitiva y de fácil manejo para volcar sus informes de auditoría.

Requisitos

Nivel de estudios mínimo de Formación Profesional de Grado Superior o Bachillerato o Equivalente.

Informática nivel usuario.

Se precisa capacidad de observación, memorización y redacción, carnet de conducir, disponibilidad horaria y geográfica dentro de tu provincia.

Se valorarán cursos adicionales de Atención al cliente, hostelería...

Información adicional

Desde SGS, como parte de nuestro firme compromiso con la promoción de la igualdad de oportunidades y el respeto a la diversidad, aseguramos que todos nuestros procesos de selección se realizan de forma objetiva, imparcial y justa, así como libres de cualquier tipo de sesgo o discriminación